Frequently Asked Questions About Quick Assist Programming; Quick Assist - Ritron Quick Assist Owner's Manual

F A Q
REQUENTLY SKED UESTIONS
Do I have to program my Quick Assist
You may not need to program your Quick Assist
®
purchased a Quick Assist
your radio system frequency (check the frequency on your
radios and the Quick Assist
Quiet Call coded squelch, you can install the batteries and start
®
using Quick Assist . The factory default voice message is
"Assistance Needed". Otherwise, read this manual before
programming your Quick Assist
Do I need to program every feature?
In many cases, no. The factory pre-programmed settings,
explained in the instructions, may meet many of your needs.
How do I program my Quick Assist
All programming is accomplished with the RITRON RQA/RQT
PC Programmer software available at www.ritron.com.
The programmer software requires Window
and a PC computer with a USB port.
What if I don't find what I need in this manual?
Call Ritron (317-846-1201): we will be glad to help you. For
most applications, this manual should cover everything you will
need to know. However, the Quick Assist
capabilities and features than described here.
Will it harm the Quick Assist
No; however, you may need to erase all programming and start
over. Feel free to experiment with the various features and
possible configurations.
Can my settings or messages get lost or erased if the
battery runs down, or if my Quick Assist
disconnected?
No. The settings and voice messages you enter are stored in
special electronic memory devices in the Quick Assist
not require power to hold the information. This means that if
the batteries run down or if you remove them, you will not need
to reprogram the Quick Assist
messages will be there for you when you install fresh batteries.
What if I need more range?
To increase the range of your Quick Assist
suggest you first relocate the unit. Ritron also manufactures
radio repeaters to increase the range not only for your Quick
®
Assist , but also for your entire radio system.
What is my Radio System Frequency?
Ritron pioneered the Color Dot system to simplify the
identification of radio system frequencies for Ritron Jobcom
radios. Color Dots are placed on the bottoms of and inside the
®
enclosures of all Jobcom
also adopted this idea.
To identify your assigned frequency if your radios do not have
a color dot, locate a label identifying the receiver frequency in
megahertz (MHz). Your assigned frequency is also shown on
your F.C.C. Station License. Consult your radio user manual,
your dealer, or call Ritron for help if you cannot determine your
radio's receiver frequency.
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A Q A
BOUT UICK
®
?
®
at all. If you
unit that is factory programmed to
®
), and you do not use a form of
®
.
®
?
®
XP or greater,
®
has more
®
if I program it improperly?
®
is
®
. All your settings and
®
transmissions, we
radios. Other manufacturers have
For assistance, call RITRON at 800-872-1872, or go to
®
P .....................................................................................
SSIST ROGRAMMING
Do I need to program my Quick Assist
frequency?
The original factory-programmed transmitter frequency of your

Quick Assist

the Quick Assist
frequency, and if the Quick Assist
reprogrammed since it left the factory, you will not have to
program the transmitter frequency.
What is Quiet Call
The Quick Assist
standard communications industry sub audible signaling
formats: QC (Quiet Call
(Digital Quiet Call
formats unlock receivers programmed to require these codes,
they screen out interference from other radio systems
operating on your same frequency.
QC Quiet Call
communications industry calls sub-audible (below the range of
human hearing) tone squelch, or CTCSS (Continuous Tone
Coded Subaudible Squelch) or Interference Eliminator. Other
radio manufacturers use different trade-names for essentially
the same system. You may program a specific QC code into
your Quick Assist
will "unlock" the receivers in your radio system.
DQC Digital Quiet Call
works the same as QC, except it is a digital code that is
transmitted with the voice messages.
Do I need to program my Quick Assist
Code?
Your radio system may or may not use coded squelch
signaling. If you have programmed the Quick Assist
your radio frequency, and your radios are not receiving Quick
®
Assist
®
that do
pressed on your radio, your system is probably using Coded
Squelch. Refer to your radio manual, or contact your radio
dealer or Ritron if you are unsure about this issue.
If your Quick Assist
®
Call code and you need to remove it, follow the programming
instructions, using No Tone code, "44", as shown in the table.
What is Digital Quiet Call
Digital Quiet Call
squelch system.
Do I need to program my Quick Assist
Call code?
If your radio system does not use Digital Quiet Call
®
other trade name equivalent, you will not need to program a
Digital Quiet Call
What is the purpose of testing the Quick Assist
transmitter?
After programming your radio, your Quick Assist
on the same frequency as your radio receivers, using any
coded squelch signals required for your radio system.
Do I need to test my Quick Assist
Yes; performing this test now will save you time and confusion
later.
®
is marked on the outside of the shipping box. If
®
frequency matches your radio system
®
®
Sub Audible Coded Squelch?
®
radio transmitter is compatible with two
®
Interference Eliminator), and DQC
®
Interference Eliminator). Both Quiet Call
®
is Ritron's trade name for what the
®
to transmit with the voice messages, which
®
is Ritron's digital coded squelch, and
transmissions unless the "monitor" or "test" button is
®
was previously programmed with a Quiet
®
?
®
(DQC) is a digital sub-audible coded
®
code.
www.ritron.com
®
transmitter
has not been
®
®
with a Quiet Call
®
to match
®
with a Digital Quiet
®
, or any
®
radio
®
will transmit
®
Transmitter?
3