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Cisco Information Online
Cisco Information Online (CIO) is Cisco Systems' primary, real-time support channel. Maintenance
customers and partners can self-register on CIO to obtain additional content and services.
Available 24 hours a day, 7 days a week, CIO provides a wealth of standard and value-added services
to Cisco's customers and business partners. CIO services include product information, software
updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures,
descriptions of service offerings, and download access to public and authorized files.
CIO serves a wide variety of users through two interfaces that are updated and enhanced
simultaneously—a character-based version and a multimedia version that resides on the World Wide
Web (WWW). The character-based CIO (called "CIO Classic") supports Zmodem, Kermit,
Xmodem, FTP, Internet e-mail, and fax download options, and is excellent for quick access to
information over lower bandwidths. The WWW version of CIO provides richly formatted
documents with photographs, figures, graphics, and video, as well as hyperlinks to related
information.
You can access CIO in the following ways:
•
WWW:
•
Telnet:
•
Modem: From North America, 408 526-8070; from Europe, 33 1 64 46 40 82. Use the
following terminal settings: VT100 emulation; databits: 8; parity: none; stop bits: 1; and baud
rates up to 14.4 kbps.
For a copy of CIO's Frequently Asked Questions (FAQ), contact
additional information, contact
If you are a network administrator and need personal technical assistance with a Cisco product that
is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance Center
(TAC) at 800 553-2447, 408 526-7209, or
Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408 526-7208, or
cs-rep@cisco.com.
This document is to be used in conjunction with the Cisco 7000 Hardware Installation and Maintenance, or the Cisco 7010 Hardware Installation and Maintenance publications.
(1209ssp2.fm)
Catalyst, CD-PAC, CiscoFusion, Cisco IOS, CiscoPro, CiscoView, CiscoVision, CiscoWorks, ControlStream, DesignDirector, EtherChannel, HubDirector, HubSwitch, LAN
2
2
LAN
LAN Enterprise, LAN
LAN Remote Office, LAN
SwitchProbe, SynchroniCD, The Cell, TrafficDirector, VirtualStream, VlanDirector, WNIC, Workgroup Director, Workgroup Stack, and XCI are trademarks, Access by Cisco and
Bringing the power of internetworking to everyone are service marks, and Cisco, Cisco Systems, the Cisco Systems logo, EtherSwitch, IGRP, Kalpana, LightStream, and UniverCD are
registered trademarks of Cisco Systems, Inc. All other trademarks, service marks, registered trademarks, or registered service marks mentioned in this document are the property of their
respective owners.
Copyright © 1995, Cisco Systems, Inc.
All rights reserved. Printed in USA.
959R
http://www.cisco.com
(198.92.32.130)
cio.cisco.com
cio-team@cisco.com.
2
PC, Newport Systems Solutions, Packet, PC
cio-help@cisco.com.
To obtain general information about
tac@cisco.com.
2
LAN/X.25, Point and Click Internetworking, RouteStream, SMARTnet,
Silicon Switch Processor (SSP) Installation and Configuration
Cisco Information Online
For
2
LAN,
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