NETGEAR LBR20 User Manual
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NETGEAR LBR20 User Manual

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User Manual
4G LTE WiFi Orbi Router
Model LBR20
June 2020
202-12058-01
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134, USA

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Summary of Contents for NETGEAR LBR20

  • Page 1 User Manual 4G LTE WiFi Orbi Router Model LBR20 NETGEAR, Inc. June 2020 350 E. Plumeria Drive 202-12058-01 San Jose, CA 95134, USA...
  • Page 2 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.

  • Page 3: Table Of Contents

    Chapter 1 Overview Orbi router LED behavior..............9 Connect your router to a mobile broadband network....10 Download the NETGEAR Orbi app..........11 Optional: Connect your router to a wired modem......11 Chapter 2 Connect to Your Network and Access the Router Connect to the Orbi network............14 WiFi network...................14...
  • Page 4 Enable Circle smart parental controls using the Orbi router web interface..................50 Enable Circle smart parental controls using the Orbi app..51 Activate and manage NETGEAR Armor using the Orbi app..52 Allow or block access to your network..........52 Use keywords to block Internet sites..........53 Delete keywords that are used to block Internet sites....55...
  • Page 5 4G LTE WiFi Orbi Router Model LBR20 Specify a DNS account that you already created.......72 Change the Dynamic DNS settings..........73 Set up a default DMZ server..............73 Change the router’s device name............74 Use the router as a DHCP server............75 Disable the DHCP server feature in the router.......76 Manage reserved LAN IP addresses..........77...
  • Page 6 4G LTE WiFi Orbi Router Model LBR20 Back up settings................107 Restore configuration settings...........108 Erase the current configuration settings........108 Manage remote access..............109 Set up remote management............109 Use remote access...............110 Chapter 9 Use VPN to Access Your Network Set up a VPN connection..............112 Specify VPN service in the router...........112...
  • Page 7 4G LTE WiFi Orbi Router Model LBR20 View satellites connected to the network.........137 Edit satellite information that displays on the Attached Devices page....................138 Enable or disable daisy-chain topology........138 Set up an Ethernet backhaul connection........139 Manage the Orbi Outdoor Satellite LED lighting......141 Enable the Sync button...............141...

  • Page 8: Chapter 1 Overview

    • Orbi router LED behavior • Connect your router to a mobile broadband network • Download the NETGEAR Orbi app • Optional: Connect your router to a wired modem For more information about the topics covered in this manual, visit the support website at netgear.com/support/.

  • Page 9: Orbi Router Led Behavior

    4G LTE WiFi Orbi Router Model LBR20 Orbi router LED behavior The Orbi router has a Power LED on the back and a Ring LED on the top. For information about the precise locations of the LEDs, see the installation guide, which you can download by visiting netgear.com/support/download.

  • Page 10: Connect Your Router To A Mobile Broadband Network

    4G LTE WiFi Orbi Router Model LBR20 Connect your router to a mobile broadband network You can use the mobile broadband connection as either: • Your only Internet connection. • Your backup Internet connection if your primary Internet connection is offline. This requires a wired modem such as a DSL, cable, or fiber-optic modem to provide your primary Internet connection.

  • Page 11: Download The Netgear Orbi App

    You can use the NETGEAR Orbi app to set up and access your Orbi network. To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store. Launch the NETGEAR Orbi app on your mobile device and follow the prompts.
  • Page 12 4G LTE WiFi Orbi Router Model LBR20 If your modem uses a battery backup, put the battery back in. 3. Connect your modem to the WAN/LAN1 port of your router with the Ethernet cable that came with your router. 4. Connect the power adapter to your router and plug the power adapter into an outlet.

  • Page 13: Chapter 2 Connect To Your Network And Access The Router

    Connect to Your Network and Access the Router This chapter contains the following sections: • Connect to the Orbi network • Router label • Types of logins • Use a web browser to access the router • Change the language...

  • Page 14: Connect To The Orbi Network

    4G LTE WiFi Orbi Router Model LBR20 Connect to the Orbi network You can connect to the Orbi network through a WiFi or wired connection. In the unlikely situation that you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

  • Page 15: Wifi Connection Using Wps

    (SSID) and password for WiFi client access. This information is on the router label. • Orbi app login. Your NETGEAR account credentials that log you in to the Orbi app. • Router login. The password that logs you in to the router web interface from a web browser as admin.

  • Page 16: Use A Web Browser To Access The Router

    When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser to access the router to view or change its settings. The first time you access the router, the NETGEAR installation assistant automatically checks to see if your router can connect to your Internet service.

  • Page 17: Log In To The Orbi Router Web Interface

    Read Troubleshoot the mobile broadband Internet connection on page 147 or You cannot access the Internet on page 150. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Log in to the Orbi router web interface When you log in to the Orbi, the browser displays the router web interface.

  • Page 18: Change The Language

    4G LTE WiFi Orbi Router Model LBR20 To log in to your Orbi: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password.

  • Page 19: Chapter 3 Manage The Mobile Broadband Connection

    Manage the Mobile Broadband Connection Usually, the quickest way to set up the router to use your mobile broadband Internet connection is to allow Orbi to detect the mobile broadband Internet connection when you first access the router with a web browser. You can also customize or manually specify your mobile broadband Internet connection settings.

  • Page 20: Internet Connection Over Mobile Broadband

    4G LTE WiFi Orbi Router Model LBR20 Internet connection over mobile broadband By default, when the router powers up with a nano SIM card installed, and if you did not configure mobile broadband as a backup connection only, the router automatically searches for and connects to your LTE provider’s mobile broadband network.

  • Page 21: Use The Setup Wizard To Detect The Mobile Broadband Internet Connection

    4G LTE WiFi Orbi Router Model LBR20 Use the Setup Wizard to detect the mobile broadband Internet connection You can use the Setup Wizard to detect your mobile broadband Internet connection settings and automatically set up your router. To use the Setup Wizard to detect the mobile broadband Internet connection: 1.

  • Page 22: Change The Internet Connection Mode To Wired Internet Only Or Mobile Broadband Only

    4G LTE WiFi Orbi Router Model LBR20 To set up automatic failover: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password.

  • Page 23: Change The Lte Provider's Access Point Name

    4G LTE WiFi Orbi Router Model LBR20 To change the Internet connection mode to wired Internet only or mobile broadband only: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com.

  • Page 24: Change The Mobile Broadband Network Mode

    4G LTE WiFi Orbi Router Model LBR20 A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

  • Page 25: Configure The Mobile Broadband Pdp, Authentication Method, And Credentials

    4G LTE WiFi Orbi Router Model LBR20 • 3G. The router uses the 3G band only and does not connect to the 4G band. By default, the selection from the menu is Automatic (4G or 3G). 6. Click the Apply button.

  • Page 26: Enter The Pin Or Puk

    4G LTE WiFi Orbi Router Model LBR20 Note: The user name and password for the mobile broadband connection are not the same as the user name and password to log in to your router. 6. If the LTE provider requires a specific PDP for the router to connect to the mobile broadband network, select the PDP from the PDP Type menu: •...

  • Page 27: Change The Roaming Setting

    4G LTE WiFi Orbi Router Model LBR20 A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
  • Page 28 4G LTE WiFi Orbi Router Model LBR20 By default, the check box is selected and the router can roam. If you clear the check box, the router cannot roam. 6. Click the Apply button. Your settings are saved. Manage the Mobile Broadband...

  • Page 29: Chapter 4 Specify The Wired Internet Settings

    Specify the Wired Internet Settings If you connected your router to a wired modem, you must specify the Internet settings. Usually, the quickest way to set up the router to use your wired Internet connection is to allow Orbi to detect the wired Internet connection when you first access the router with a web browser.

  • Page 30: Use The Setup Wizard

    4G LTE WiFi Orbi Router Model LBR20 Use the Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. To use the Setup Wizard: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
  • Page 31 4G LTE WiFi Orbi Router Model LBR20 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

  • Page 32: Specify An Internet Connection That Uses A Login

    4G LTE WiFi Orbi Router Model LBR20 If your ISP did not provide you with a VCI string, leave this field blank. 12. In the Client Identifier String (option 61) field, enter the client identifier (client ID) string, as indicated by your ISP.
  • Page 33 4G LTE WiFi Orbi Router Model LBR20 11. To change the number of minutes until the Internet login time out, in the Idle Timeout (In minutes) field, type the number of minutes. This is how long the router keeps the Internet connection active when no one on the network is using the Internet connection.

  • Page 34: Manage An Ipv6 Internet Connection

    4G LTE WiFi Orbi Router Model LBR20 Manage an IPv6 Internet connection The router supports many different types of IPv6 Internet connections for which you can specify the settings manually. Requirements for entering IPv6 addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons.

  • Page 35: Use Auto Detection For An Ipv6 Internet Connection

    4G LTE WiFi Orbi Router Model LBR20 For more information about IPv6 Internet connection, see the following sections: • Use auto detection for an IPv6 Internet connection on page 35 • Use auto configuration for an IPv6 Internet connection on page 36 •...

  • Page 36: Use Auto Configuration For An Ipv6 Internet Connection

    4G LTE WiFi Orbi Router Model LBR20 length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface.
  • Page 37 4G LTE WiFi Orbi Router Model LBR20 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select Auto Config. The page adjusts. The router automatically detects the information in the following fields: •...

  • Page 38: Set Up An Ipv6 6To4 Tunnel Internet Connection

    4G LTE WiFi Orbi Router Model LBR20 If you do not specify an ID here, the router generates one automatically from its MAC address. 11. Select an IPv6 Filtering radio button: • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets.

  • Page 39: Set Up An Ipv6 6Rd Tunnel Internet Connection

    4G LTE WiFi Orbi Router Model LBR20 6. Select a Remote 6to4 Relay Router radio button: • Auto. Your router uses any remote relay router that is available on the Internet. This is the default setting. • Static IP Address. Enter the static IPv4 address of the remote relay router. Your IPv6 ISP usually provides this address.
  • Page 40 4G LTE WiFi Orbi Router Model LBR20 mechanism relies on an algorithmic mapping between the IPv6 and IPv4 addresses that are assigned for use within the service provider’s network. This mapping allows for automatic determination of IPv4 tunnel endpoints from IPv6 prefixes, allowing stateless operation of 6rd.

  • Page 41: Set Up An Ipv6 Pass-Through Internet Connection

    4G LTE WiFi Orbi Router Model LBR20 6. Select an IPv6 Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option.

  • Page 42: Set Up An Ipv6 Fixed Internet Connection

    4G LTE WiFi Orbi Router Model LBR20 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

  • Page 43: Set Up An Ipv6 Dhcp Internet Connection

    4G LTE WiFi Orbi Router Model LBR20 • Primary DNS Server. The primary DNS server that resolves IPv6 domain name records for the router. • Secondary DNS Server. The secondary DNS server that resolves IPv6 domain name records for the router.
  • Page 44 4G LTE WiFi Orbi Router Model LBR20 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > IPv6.

  • Page 45: Set Up An Ipv6 Pppoe Internet Connection

    4G LTE WiFi Orbi Router Model LBR20 9. Select an IP Address Assignment radio button: • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting.
  • Page 46 4G LTE WiFi Orbi Router Model LBR20 The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.

  • Page 47: Change The Mtu Size

    MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...
  • Page 48 Table 2. Common MTU sizes Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging.

  • Page 49: Chapter 5 Control Access To The Internet

    Internet. This chapter includes the following sections: • Enable Circle smart parental controls • Activate and manage NETGEAR Armor using the Orbi app • Allow or block access to your network • Use keywords to block Internet sites •...

  • Page 50: Enable Circle Smart Parental Controls

    • Set a bedtime for your family member's devices • Pause the Internet • Manage your family’s mobile devices across all networks with Circle For more information about Circle smart parental controls, visit www.netgear.com/circle. Enable Circle smart parental controls using the Orbi router web interface You can enable Circle using the Orbi router web interface, but you must use the Circle app to finish setting up your Circle account.

  • Page 51: Enable Circle Smart Parental Controls Using The Orbi App

    9. Download the Circle app on your mobile device. 10. Launch the Circle app and follow to prompts to set up Circle. Circle smart parental controls is enabled on your NETGEAR router. Enable Circle smart parental controls using the Orbi app Before enabling Circle, make sure that your Orbi router is in router mode (which is the default mode).

  • Page 52: Activate And Manage Netgear Armor Using The Orbi App

    Orbi app NETGEAR Armor is an advanced multi-layer cyber security solution that protects not only your network but individual devices as well. NETGEAR Armor protects your devices from viruses, spyware, hackers, spam, and phishing. For more information about NETGEAR Armor, visit netgear.com/landings/armor/default.aspx.

  • Page 53: Use Keywords To Block Internet Sites

    4G LTE WiFi Orbi Router Model LBR20 4. Select ADVANCED > Security > Access Control. The Access Control page displays. 5. Select the Turn on Access Control check box. You must select this check box before you can specify an access rule and use the Allow and Block buttons.
  • Page 54 4G LTE WiFi Orbi Router Model LBR20 To block Internet sites: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password.

  • Page 55: Delete Keywords That Are Used To Block Internet Sites

    4G LTE WiFi Orbi Router Model LBR20 Delete keywords that are used to block Internet sites To delete keywords that are used to block Internet sites: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 56: Block Services From The Internet

    4G LTE WiFi Orbi Router Model LBR20 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

  • Page 57: Schedule When To Block Internet Sites And Services

    4G LTE WiFi Orbi Router Model LBR20 6. Click the Add button. The Block Services Setup page displays. 7. To add a service that is in the Service Type list, select the application or service. The settings for this service automatically display in the fields.

  • Page 58: Set Up Security Event Email Notifications

    4G LTE WiFi Orbi Router Model LBR20 To schedule blocking: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password.
  • Page 59 4G LTE WiFi Orbi Router Model LBR20 The E-mail page displays. 5. Select the Turn Email Notification On check box. 6. In the Primary E-mail Address field, enter the email address to which logs and alerts are sent. This email address is also used for the From address. If this field is blank, log and alert messages are not sent.

  • Page 60: Chapter 6 Optimize Performance

    Optimize Performance This chapter contains the following sections: • Check your Internet bandwidth • Enable or disable WiFi Multimedia Quality of Service • Improve network connections with Universal Plug and Play • Enable or disable implicit beamforming • Enable or disable MU-MIMO •...

  • Page 61: Check Your Internet Bandwidth

    4G LTE WiFi Orbi Router Model LBR20 Check your Internet bandwidth You can use Ookla Speedtest to detect your Internet bandwidth. To check your Internet bandwidth using Speedtest: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 62: Improve Network Connections With Universal Plug And Play

    4G LTE WiFi Orbi Router Model LBR20 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

  • Page 63: Enable Or Disable Implicit Beamforming

    4G LTE WiFi Orbi Router Model LBR20 4. Select ADVANCED > Advanced Setup > UPnP. The UPnP page displays. 5. Select the Turn UPnP On check box. By default, this check box is selected. UPnP for automatic device configuration can be enabled or disabled.

  • Page 64: Enable Or Disable Mu-Mimo

    4G LTE WiFi Orbi Router Model LBR20 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

  • Page 65: Enable Or Disable Fast Roaming

    4G LTE WiFi Orbi Router Model LBR20 5. To enable or disable daisy-chain topology, do one of the following: • To enable MU-MIMO, select the Enable MU-MIMO check box. • To disable MU-MIMO, clear the Enable MU-MIMO check box. 6. Click the Apply button.

  • Page 66: Chapter 7 Specify Network Settings

    Specify Network Settings This chapter includes the following sections: • Change the function of the WAN/LAN1 port • View or change WAN settings • Change the LAN TCP/IP settings • Manage Dynamic DNS • Set up a default DMZ server •...

  • Page 67: Change The Function Of The Wan/Lan1 Port

    4G LTE WiFi Orbi Router Model LBR20 Change the function of the WAN/LAN1 port By default the WAN/LAN1 port of the router functions as a LAN port. If you connect the port to a wired modem so that you can use a wired Internet connection, you must change the function of the WAN/LAN1 port so that it functions as a WAN port.
  • Page 68 4G LTE WiFi Orbi Router Model LBR20 To view the WAN settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password.

  • Page 69: Change The Lan Tcp/Ip Settings

    4G LTE WiFi Orbi Router Model LBR20 ALG is enabled. For this reason, the router provides the option to disable the SIP ALG. 6. Click the Apply button. Your settings are saved. Change the LAN TCP/IP settings The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server.

  • Page 70: Manage Dynamic Dns

    4G LTE WiFi Orbi Router Model LBR20 Router Information Protocol (RIP) allows a router to exchange routing information with other routers. a. Select the RIP direction: • Both. The router broadcasts its routing table periodically and incorporates information that it receives.

  • Page 71: Set Up A New Dynamic Dns Account

    REGISTER button. 12. Click the REGISTER button. 13. Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service. 14. To check that Dynamic DNS is enabled in the router, click the Show Status button. A message displays the Dynamic DNS status.

  • Page 72: Specify A Dns Account That You Already Created

    9. For a No-IP account or Dyn account, in the User Name field, enter the user name for your account. 10. For a NETGEAR account at No-IP, in the Email field, type the email address for your account. 11. In the Password (6-32 characters) field, type the password for your DDNS account.

  • Page 73: Change The Dynamic Dns Settings

    4G LTE WiFi Orbi Router Model LBR20 Change the Dynamic DNS settings To change your settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens.

  • Page 74: Change The Router's Device Name

    4G LTE WiFi Orbi Router Model LBR20 To set up a default DMZ server: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password.

  • Page 75: Use The Router As A Dhcp Server

    4G LTE WiFi Orbi Router Model LBR20 6. Click the Apply button. Your settings are saved. Use the router as a DHCP server By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN.

  • Page 76: Disable The Dhcp Server Feature In The Router

    4G LTE WiFi Orbi Router Model LBR20 Your settings are saved. The router delivers the following parameters to any LAN device that requests DHCP: • An IP address from the range that you defined • Subnet mask • Gateway IP address (the router’s LAN IP address) •...

  • Page 77: Manage Reserved Lan Ip Addresses

    4G LTE WiFi Orbi Router Model LBR20 Manage reserved LAN IP addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server.

  • Page 78: Edit A Reserved Ip Address

    4G LTE WiFi Orbi Router Model LBR20 Edit a reserved IP address To edit a reserved address entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens.

  • Page 79: Manage Custom Static Routes

    4G LTE WiFi Orbi Router Model LBR20 5. Select the radio button next to the reserved address. 6. Click the Delete button. The address is removed. Manage custom static routes Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network.

  • Page 80: Edit A Static Route

    4G LTE WiFi Orbi Router Model LBR20 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

  • Page 81: Delete A Static Route

    4G LTE WiFi Orbi Router Model LBR20 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Static Routes.

  • Page 82: Specify Basic Wifi Settings

    4G LTE WiFi Orbi Router Model LBR20 Specify basic WiFi settings The router comes preset with a WiFi network name (SSID) and WiFi security. You can find the SSID and password on the router label. If you change your WiFi settings, make a note of the new settings and store it in a safe place where you can easily find it.

  • Page 83: Change The Wifi Password Or Security Level

    4G LTE WiFi Orbi Router Model LBR20 Your settings are saved. If you connected a satellite to the router, the router sends the new settings to the satellite. If you are using a WiFi connection and you changed the SSID, you are disconnected from the network.

  • Page 84: Set Up A Guest Wifi Network

    4G LTE WiFi Orbi Router Model LBR20 Some older computers and WiFi devices cannot use WPA2. If your network includes old computers and WiFi devices, select the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button. The Password (Network Key) field displays.

  • Page 85: View Or Change Advanced Wifi Settings

    4G LTE WiFi Orbi Router Model LBR20 8. Select or clear the Allow guests to see each other and access my local network check box. To protect your privacy, this check box is cleared by default. That means your guests can use your Internet connection but they cannot access computers or devices that are connected to your Orbi network.

  • Page 86: Use The Router As A Wifi Access Point Only

    4G LTE WiFi Orbi Router Model LBR20 The Advanced Wireless Settings page displays. Note: If you connected a satellite to the router, the backhaul password is a security key that is used in WiFi communication between the router and the satellite. For information about generating a new backhaul password, see Generate a new backhaul password on page 135.

  • Page 87: Set Up Router Mode

    4G LTE WiFi Orbi Router Model LBR20 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 5. Select ADVANCED > Advanced Setup > Router / AP Mode.

  • Page 88: Set Up A Bridge For A Port Group Or Vlan Tag Group

    4G LTE WiFi Orbi Router Model LBR20 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Router / AP Mode.

  • Page 89: Set Up A Bridge For A Vlan Tag Group

    4G LTE WiFi Orbi Router Model LBR20 To configure a port group and enable the bridge: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens.
  • Page 90 4G LTE WiFi Orbi Router Model LBR20 A login window opens. 3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

  • Page 91: Chapter 8 Manage Your Network

    Manage Your Network This chapter describes the router settings for administering and maintaining your router and Orbi network. The chapter includes the following sections: • Update the firmware on the router • Change the admin password • Enable admin password reset •...

  • Page 92: Update The Firmware On The Router

    4G LTE WiFi Orbi Router Model LBR20 Update the firmware on the router You can use the router web interface to check if new firmware is available and update your router, and, if a satellite is connected to your router, your satellite.

  • Page 93: Manually Update The Router Firmware

    Orbi device to finish updating before updating your next Orbi device. To manually update your router’s firmware: 1. Visit netgear.com/support and download the firmware for your Orbi router. 2. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 94: Check For Lte Module Firmware Updates

    4G LTE WiFi Orbi Router Model LBR20 Check for LTE module firmware updates The LTE module firmware enables the router to function with a mobile broadband connection. To check for new LTE module firmware and update your router: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 95: Manually Update The Router Lte Module Firmware

    The LTE module firmware enables the router to function with a mobile broadband connection. To manually update your router’s LTE module firmware: 1. Visit netgear.com/support and download the LTE module firmware for your Orbi router. 2. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 96: Enable Admin Password Reset

    4G LTE WiFi Orbi Router Model LBR20 To set the password for the user name admin: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens.

  • Page 97: Reset The Admin Password

    4G LTE WiFi Orbi Router Model LBR20 The Set Password page displays. 5. Select the Enable Password Reset check box. 6. Select two security questions and provide answers to them. 7. Click the Apply button. Your settings are saved. Reset the admin password If you set up the password reset feature, you can reset your router admin password if you forgot it.

  • Page 98: View Router Status And Usage Information

    4G LTE WiFi Orbi Router Model LBR20 View router status and usage information To view router status and usage information: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com.
  • Page 99 4G LTE WiFi Orbi Router Model LBR20 The table displays the following information: • Connection Type. The connection type, such as DHCP. • Received Signal Quality (in dbm). The quality of the received radio signal. • Network mode. The broadband network mode, such as LTE.

  • Page 100: Check The Wired Internet Connection Status

    4G LTE WiFi Orbi Router Model LBR20 • LTE module support. The geographical area that the router’s LTE module supports. • ICCID. The Integrated Circuit Card Identifier (ICCID). This is the serial number of the SIM card. 6. To release (stop) the mobile broadband Internet connection, click the Release button.

  • Page 101: Display Internet Port Statistics

    4G LTE WiFi Orbi Router Model LBR20 • DNS Server. The IP address of the Domain Name Service server that provides translation of network names to IP addresses. • Lease Obtained. The date and time when the lease was obtained.

  • Page 102: View And Manage Logs Of Router Activity

    4G LTE WiFi Orbi Router Model LBR20 Tx B/s. The current transmission (outbound) bandwidth used on the WAN and LAN ports. Rx B/s. The current reception (inbound) bandwidth used on the WAN and LAN ports. Up Time. The time elapsed since this port acquired the link.

  • Page 103: View Devices Connected To The Network

    4G LTE WiFi Orbi Router Model LBR20 6. To clear the log entries, click the Clear Log button. 7. To email the log immediately, click the Send Log button. View devices connected to the network You can view all computers or devices that are currently connected to your Orbi network.

  • Page 104: Edit Device Information On The Attached Devices Page

    4G LTE WiFi Orbi Router Model LBR20 Edit device information on the Attached Devices page You can change the connected device model and name that display on the Attached Devices page. To view devices connected to your network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 105: Monitor Internet Traffic

    4G LTE WiFi Orbi Router Model LBR20 Monitor Internet traffic Traffic metering allows you to monitor the volume of either the mobile broadband or the wired Internet traffic that passes through the router Internet port. You can set limits for traffic volume.

  • Page 106: Set Your Time Zone, Adjust For Daylight Saving Time, Or Change The Ntp Server

    When you set up the router, you are specifying the time zone. You can specify another time zone and adjust for daylight saving time. By default, the router gets its time from a NETGEAR Network Time Protocol (NTP) server. However, you can specify another NTP server.

  • Page 107: Manage The Router Configuration File

    4G LTE WiFi Orbi Router Model LBR20 4. Select ADVANCED > Administration > NTP Settings. The NTP Settings page displays. The page shows the current day, date, and time. 5. To change the time zone, select another time zone from the menu.

  • Page 108: Restore Configuration Settings

    4G LTE WiFi Orbi Router Model LBR20 Restore configuration settings To restore configuration settings that you backed up: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens.

  • Page 109: Manage Remote Access

    4G LTE WiFi Orbi Router Model LBR20 5. Click the ERASE button. The factory default settings are restored. The user name is admin, the password is password, and the LAN IP address is 192.168.1.1. DHCP is enabled. Manage remote access You can access your router over the Internet to view or change its settings.

  • Page 110: Use Remote Access

    4G LTE WiFi Orbi Router Model LBR20 Select one of the following: • To allow access from a single IP address on the Internet, select the Only This Computer radio button. Enter the IP address to be allowed access. • To allow access from a range of IP addresses on the Internet, select the IP Address Range radio button.

  • Page 111: Chapter 9 Use Vpn To Access Your Network

    Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access. This chapter includes the following sections: • Set up a VPN connection •...

  • Page 112: Set Up A Vpn Connection

    4G LTE WiFi Orbi Router Model LBR20 Set up a VPN connection A virtual private network (VPN) lets you use the Internet to securely access your network when you aren’t home. This type of VPN access is called a client-to-gateway tunnel. The computer is the client, and the router is the gateway.

  • Page 113: Install Openvpn Software

    4G LTE WiFi Orbi Router Model LBR20 6. To change the TUN mode service type, select the UCP or TCP radio button. 7. To change the TUN mode service port, type the port number that you want to use in the field.
  • Page 114 4G LTE WiFi Orbi Router Model LBR20 5. Make sure that the Enable VPN Service check box is selected. 6. Specify any VPN service settings on the page. For more information, see Specify VPN service in the router on page 112.
  • Page 115 For a client device with Windows 64-bit system, the VPN client is installed at C:\Programfiles\OpenVPN\config\ by default. 18. For a client device with Windows, modify the VPN interface name to NETGEAR-VPN: a. On your computer, go to the Networks page. If you are using Windows 10, select Control Panel >...

  • Page 116: Install Openvpn Software On Your Mac Computer

    4G LTE WiFi Orbi Router Model LBR20 If you do not change the VPN interface name, the VPN tunnel connection will fail. For more information about using OpenVPN on your Windows-based computer, visit https://openvpn.net/index.php/open-source/documentation/howto.html#quick. Install OpenVPN software on your Mac computer You must install this software on each Mac computer that you plan to use for VPN connections to your router.

  • Page 117: Install Openvpn Software On An Ios Device

    4G LTE WiFi Orbi Router Model LBR20 Install OpenVPN software on an iOS device You must install this software on each iOS device that you plan to use for VPN connections to your router. To install VPN client software on an iOS device: 1.

  • Page 118: Use A Vpn Tunnel On Your Windows-Based Computer

    4G LTE WiFi Orbi Router Model LBR20 To install VPN client software on an Android device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens.
  • Page 119 4G LTE WiFi Orbi Router Model LBR20 connected. If both networks use the same LAN IP scheme, when the VPN tunnel is established, you cannot access your home router or your home network with the OpenVPN software. The default LAN IP address scheme for the router is 192.x.x.x.The most common IP schemes are 192.x.x.x, 172.x.x.x, and 10.x.x.x.

  • Page 120: Use Vpn To Access Your Internet Service At Home

    4G LTE WiFi Orbi Router Model LBR20 Use VPN to access your Internet service at home When you’re away from home and you access the Internet, you usually use a local Internet service provider. For example, at a coffee shop you might be given a code that lets you use the coffee shop’s Internet service account to surf the web.

  • Page 121: Block Vpn Client Internet Access In The Router

    4G LTE WiFi Orbi Router Model LBR20 Block VPN client Internet access in the router By default, the router is set up to allow VPN connections only to your home network, not to the Internet service for your home network. If you changed this setting to allow Internet access, you can change it back.

  • Page 122: Chapter 10 Customize Internet Traffic Rules For Ports

    Customize Internet Traffic Rules for Ports You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter includes the following sections: • Manage port forwarding to a local server •...

  • Page 123: Manage Port Forwarding To A Local Server

    4G LTE WiFi Orbi Router Model LBR20 Manage port forwarding to a local server Note: Port forwarding works only if the router’s IP address is a public IP address. However, with a mobile broadband connection, your LTE provider usually assigns the router a private IP address, in which case port forwarding does not function.

  • Page 124: Add A Custom Port Forwarding Service

    4G LTE WiFi Orbi Router Model LBR20 If the service that you want to add is not in the list, create a custom service. See Add a custom port forwarding service on page 124. 9. In the Server IP Address field, enter the IP address of the computer that will provide the service.

  • Page 125: Edit A Port Forwarding Service

    4G LTE WiFi Orbi Router Model LBR20 11. Specify the internal ports by one of these methods: • Leave the Use the same port range for Internal port check box selected. • Type the port numbers in the Internal port range field.

  • Page 126: Delete A Port Forwarding Entry

    4G LTE WiFi Orbi Router Model LBR20 • For the internal ports, leave the Use the same port range for Internal port check box selected or enter the ports in the Internal port range field. • Internal IP address. Type the IP address in the Internal IP address fields, or select the radio button for an attached device listed in the table.

  • Page 127: How The Router Implements The Port Forwarding Rule

    4G LTE WiFi Orbi Router Model LBR20 HTTP (port 80) is the standard protocol for web servers. 3. (Optional) Register a host name with a Dynamic DNS service, and specify that name on the Dynamic DNS page of the router.

  • Page 128: Add A Port Triggering Service

    4G LTE WiFi Orbi Router Model LBR20 Port forwarding creates a static mapping of a port number or range of ports to a single local computer. Port triggering can dynamically open ports to any computer when needed and close the ports when they are no longer needed.

  • Page 129: Disable Port Triggering Or Change The Time-Out Period

    4G LTE WiFi Orbi Router Model LBR20 If you are not sure, select TCP/UDP. 12. Enter the inbound connection port numbers the Starting Port, and Ending Port fields. 13. Click the Apply button. The service is now in the Portmap Table.

  • Page 130: Application Example: Port Triggering For Internet Relay Chat.130

    4G LTE WiFi Orbi Router Model LBR20 Application example: Port triggering for Internet Relay Chat Some application servers, such as FTP and IRC servers, send replies to multiple port numbers. Using port triggering, you can tell the router to open more incoming ports when a particular outgoing port starts a session.

  • Page 131: Chapter 11 Set Up And Manage An Optional Orbi Satellite

    Set Up and Manage an Optional Orbi Satellite You can expand the WiFi coverage of your Orbi router with one or more of the following Orbi AC satellite models: • RBS50. Orbi Whole Home WiFi System AC3000 Add-on Satellite • RBS50Y. Orbi High-performance AC3000 Add-on Outdoor Satellite •...

  • Page 132: Orbi Ac Satellite Led Behavior

    4G LTE WiFi Orbi Router Model LBR20 Orbi AC satellite LED behavior An Orbi AC satellite has a Power LED on the back and a Ring LED on the top. The following table describes the LED behavior. Note: The Orbi AC satellite model RBW30 does not include a Power LED.

  • Page 133: Sync An Add-On Satellite

    4G LTE WiFi Orbi Router Model LBR20 Sync an add-on satellite If you already set up the router and are adding an optional add-on satellite (sold separately), follow these steps. To sync your add-on satellite: 1. Place your satellite. Make sure that your satellite is within range of your router’s WiFi signal.

  • Page 134: Manually Update Satellite Firmware

    4G LTE WiFi Orbi Router Model LBR20 The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Add Orbi Satellite. The Place Your Satellite page displays.

  • Page 135: Generate A New Backhaul Password

    4G LTE WiFi Orbi Router Model LBR20 To manually update your satellite’s firmware by using the router web interface: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com.

  • Page 136: View Satellite Status

    4G LTE WiFi Orbi Router Model LBR20 backhaul connection so that the router and satellite can communicate with each other using WiFi. To generate a new backhaul password: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 137: View Satellites Connected To The Network Or Edit Satellite Information

    4G LTE WiFi Orbi Router Model LBR20 A login window opens. 7. Enter the same admin user name and password that you entered for the router. The satellite’s status displays. View satellites connected to the network or edit satellite information You can view the satellites that are connected to your Orbi network.

  • Page 138: Edit Satellite Information That Displays On The Attached Devices Page

    4G LTE WiFi Orbi Router Model LBR20 • Connected Orbi. This section displays the Orbi router or satellite that the satellite is connected to. The Orbi router’s or satellite’s MAC address also displays. • Backhaul Status. This section displays the backhaul connection status between the satellite and router or another satellite.

  • Page 139: Set Up An Ethernet Backhaul Connection

    4G LTE WiFi Orbi Router Model LBR20 disable this feature, your Orbi satellites can connect only to your Orbi router. This feature is enabled by default. Note: Enabling or disabling this feature causes all your Orbi devices to reboot. To enable or disable daisy-chain: 1.
  • Page 140 4G LTE WiFi Orbi Router Model LBR20 The following image shows how to connect your Orbi satellites to your Orbi router to create an Ethernet backhaul connection. Figure 2. Satellites connected to the router’s Ethernet ports The following image shows another way to connect your Orbi satellites to your Orbi router to create an Ethernet backhaul connection.

  • Page 141: Manage The Orbi Outdoor Satellite Led Lighting

    4G LTE WiFi Orbi Router Model LBR20 Figure 4. Ethernet backhaul connection using a switch Manage the Orbi Outdoor Satellite LED lighting If you own an Orbi Outdoor Satellite, you can turn its LED lighting on or off, adjust the LED brightness, or schedule when to turn on the light.

  • Page 142: Turn The Satellite Led Lighting On Or Off

    4G LTE WiFi Orbi Router Model LBR20 The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Attached Devices. The Attached Devices page displays. 5. Select your satellite.

  • Page 143: Set Led Lighting Brightness

    4G LTE WiFi Orbi Router Model LBR20 8. Click the APPLY button. Your settings are saved. Set LED lighting brightness After you turn on the satellite’s LED lighting, you can set its brightness percentage. To set the satellite’s LED lighting brightness: 1.
  • Page 144 4G LTE WiFi Orbi Router Model LBR20 A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

  • Page 145: Chapter 12 Troubleshooting

    This chapter provides information to help you diagnose and solve problems you might experience with your Orbi router and a satellite, if one is connected to your router. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information.

  • Page 146: Quick Tips

    4G LTE WiFi Orbi Router Model LBR20 Quick tips This section describes tips for troubleshooting some common problems. Quick tips for mobile broadband troubleshooting If you cannot connect to the Internet over the mobile broadband connection, check the following: • Make sure that the nano SIM card is inserted correctly into the router.

  • Page 147: Sequence To Restart Your Wired Network

    4G LTE WiFi Orbi Router Model LBR20 7. To exit the page, click the Close Window button. Sequence to restart your wired network If your router is connected to a wired modem for a wired Internet connection, when you restart your wired network, follow this sequence: 1.

  • Page 148: The Router And Satellite Do Not Sync

    4G LTE WiFi Orbi Router Model LBR20 • Make sure that your LTE provider account is active. • Check to see if the router gets better access to the mobile broadband signal if you move the router closer to a window or higher up in your home.
  • Page 149 4G LTE WiFi Orbi Router Model LBR20 The satellite’s ring LED pulses white while it attempts to sync with the router. After the ring LED pulses white, it lights one of the following colors for about three minutes and then turns off: •...

  • Page 150: You Cannot Access The Internet

    4G LTE WiFi Orbi Router Model LBR20 You cannot access the Internet Check your network and Internet connections: 1. Make sure that your WiFi-enabled computer or mobile device is connected to the Orbi network. 2. If you are connected to Orbi but you cannot access the Internet, check to see if your Internet connection is working.

  • Page 151: You Cannot Log In To The Router

    4G LTE WiFi Orbi Router Model LBR20 • Your wired Internet provider might check for your computer’s host name. Assign the computer host name of your provider account as the account name on the Internet Setup page. • Your wired Internet provider allows only one Ethernet MAC address to connect to Internet and checks for your computer’s MAC address, do one of the following:...

  • Page 152: Troubleshoot Pppoe

    4G LTE WiFi Orbi Router Model LBR20 run that software after installing your router.You might need to go to Internet Explorer and select Tools > Internet Options, click the Connections tab, and select Never dial a connection. Other browsers provide similar options.

  • Page 153: Troubleshoot Wifi Connectivity

    4G LTE WiFi Orbi Router Model LBR20 Troubleshoot WiFi connectivity If you are experiencing trouble connecting to the Orbi WiFi network, try to isolate the problem: • Does the WiFi-enabled computer or mobile device that you are using find your WiFi network? If you disabled the router’s SSID broadcast, then your WiFi network is hidden and...

  • Page 154: Test The Path From Your Computer To A Remote Device

    4G LTE WiFi Orbi Router Model LBR20 ping www.routerlogin.net 3. Click the OK button. You should see a message like this one: Pinging <IP address > with 32 bytes of data If the path is working, you see this message: Reply from <...
  • Page 155 4G LTE WiFi Orbi Router Model LBR20 If you do not receive replies, check the following: • Check to see that the IP address of your router is listed as the default gateway for your computer. If DHCP assigns the IP configuration of your computers, this information is not visible in your computer Network Control Panel.

  • Page 156: Chapter 13 Supplemental Information

    Supplemental Information This appendix covers the following topics: • Factory settings for Orbi router model LBR20 • Technical specifications for Orbi router model LBR20...

  • Page 157: Factory Settings For Orbi Router Model Lbr20

    4G LTE WiFi Orbi Router Model LBR20 Factory settings for Orbi router model LBR20 The following table shows the factory default settings for the router. Table 4. Factory default settings for the router Feature Default Setting Router login User login URL orbilogin.com...
  • Page 158 4G LTE WiFi Orbi Router Model LBR20 Table 4. Factory default settings for the router (Continued) Feature Default Setting Time zone GMT for WW except NA and GR GMT+1 for GR GMT-8 for NA Time zone adjusted for daylight Disabled...

  • Page 159: Technical Specifications For Orbi Router Model Lbr20

    4G LTE WiFi Orbi Router Model LBR20 Table 4. Factory default settings for the router (Continued) Feature Default Setting RF channel 5 GHz fronthaul Channel 48 for NA, PR, AU, CA, and TW Channel 36 for EU, KO, JP, and IN...
  • Page 160 4G LTE WiFi Orbi Router Model LBR20 Table 5. Technical specifications for the router (Continued) Feature Description RJ-45: 10BASE-T, 100BASE-TX, or 1000BASE-T WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard. Note: Maximum wireless signal rate derived from IEEE Standard 802.11 specifications.

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