What If Testing Cannot Find The Problem - IBM Academic System 6152 Quick Reference

What If Testing Cannot Find the Problem?
If the testing programs on the backup copy of the Reference Diskette
cannot find the problem, use the following troubleshooting charts.
DISKETTE ACTION
DRIVE
PROBLEMS
Diskette drive If there is a diskette in the drive, check to see that:
in-use light stays
on. 1. The diskette is good and not damaged. Try
another backup copy if you have one.
2. The diskette is inserted correctly (label up and
metal-shutter end first) into drive A.
3. Your software program is OK (see page 47).
If the above items are correct and the diskette drive
in-use light stays on, have the system unit serviced.
KEYBOARD, ACTION
MOUSE, OR
POINTING
DEVICE
PROBLEMS
Some or all keys If the testing programs on the Reference Diskette do
on the keyboard not find the problem, have the keyboard and keyboard
do not work.
cable serviced.
The mouse or If the testing programs on the Reference Diskette do
pointing device
not find the problem, check the instructions supplied
does not work.
with the mouse or pointing device for additional testing
information. If no testing information is available, have
the mouse or pointing device serviced.
PRINTER ACTION
PROBLEMS
The printer does Check to see that:
not work.
1. The printer is turned on and is "Online."
2. The printer signal cable is plugged into the
correct connector on the system unit. (For the
locatiol') of the printer connector, see pages 8
and 9.)
If the above items are correct and the printer still does
not work, run the tests described in the printer manual.
If the tests show the printer is OK, have the printer
cable checked and the system unit serviced.
Solving Computer Problems 45