Avaya IP Office 1403 User Manual

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Using IP Office 1403 Phones
Issue 2
May 2020

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Summary of Contents for Avaya IP Office 1403

  • Page 1 Using IP Office 1403 Phones Issue 2 May 2020...
  • Page 2 Software at any given time. A “Unit” means the unit on which THE LINK “Avaya Terms of Use for Hosted Services” OR SUCH Avaya, at its sole discretion, bases the pricing of its licenses and can SUCCESSOR SITE AS DESIGNATED BY AVAYA, AND ARE...
  • Page 3 MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP:// written consent of Avaya can be a criminal, as well as a civil offense WWW.MPEGLA.COM. under the applicable law. Compliance with Laws...
  • Page 4 See the Avaya Support website: https://support.avaya.com product or Hosted Service notices and articles, or to report a problem with your Avaya product or Hosted Service. For a list of support telephone numbers and contact addresses, go to the Avaya Support website: https://support.avaya.com...
  • Page 5: Table Of Contents

    Working with conference calls .....................  14 Accessing voice mail messages Chapter 3: Related resources.................... 15 ........................ 15 Documentation .............  15 Finding documents on the Avaya Support website .......................... 15 Training .................... 16 Viewing Avaya Mentor videos .................... 17 Additional IP Office resources Chapter 3: Support.........................  18...
  • Page 6: Chapter 1: Navigation

    The following image shows the key controls on the phone. Some features described in this document might not be available on your phone. If you find that a feature is not available, contact your system administrator. May 2020 Using IP Office 1403 Phones Comments on this document? infodev@avaya.com...
  • Page 7 An illuminated red light in the upper-right corner of your phone indicates you have Indicator (MWI) voice mail messages waiting. If Visual Alerting is enabled, this light flashes when you receive an incoming call. Table continues… May 2020 Using IP Office 1403 Phones Comments on this document? infodev@avaya.com...
  • Page 8: Led Button Indicators

    Typically, two buttons are administered as Call appearance buttons and one button is administered as a Feature button. The Feature button provides access to an Avaya call management system feature that has been administered for your extension. The green LED next to the Feature button indicates if the feature is currently on or off.
  • Page 9: Icons In The Telephone Display

    You can remove and change paper labels or write on a blank paper label. Printed labels are also available for your telephone. For more information about printed labels, contact your system administrator. May 2020 Using IP Office 1403 Phones Comments on this document? infodev@avaya.com...
  • Page 10: Avaya Menu

    Navigation Avaya menu You can use the Avaya menu to adjust and customize phone settings, select the display language, view network settings, and log out. Avaya menu on the 1403 telephone Menu Option Description Screen and Sounds Bright Adjust the display brightness.
  • Page 11: Chapter 2: Operation

    2. Press Speaker or an available line button. 3. Dial the number you want to call. Redialing a telephone number Procedure Press Redial to call the last number dialed. May 2020 Using IP Office 1403 Phones Comments on this document? infodev@avaya.com...
  • Page 12: Answering A Call

    • To put your active call on hold, press Hold. A very fast blinking green LED appears next to the call appearance. • To resume the call, press the call appearance button. May 2020 Using IP Office 1403 Phones Comments on this document? infodev@avaya.com...
  • Page 13: Transferring A Call

    Press Conference again to add the person to the call. 2. To put the call on hold, press Hold. To resume the call, press the call appearance button. May 2020 Using IP Office 1403 Phones Comments on this document? infodev@avaya.com...
  • Page 14: Accessing Voice Mail Messages

    1. To log in to your voice mail, follow the instructions provided by your system administrator. 2. Once you are logged in, follow the voice prompts to access your messages. May 2020 Using IP Office 1403 Phones Comments on this document? infodev@avaya.com...
  • Page 15: Chapter 3: Related Resources

    7. Click Enter. Training Avaya training and credentials are designed to ensure our Business Partners have the capabilities and skills to successfully sell, implement, and support Avaya solutions and exceed customer expectations. The following credentials are available: •...
  • Page 16: Viewing Avaya Mentor Videos

    Credential maps are available on the Avaya Learning website at http://avaya-learning.com/. The following courses are also available on the Avaya Learning website. After logging in to the website, enter the course code or the course title in the Search field.
  • Page 17: Additional Ip Office Resources

    Additional IP Office resources You can find information at the following additional resource websites. Avaya https://www.avaya.com is the official Avaya website. The front page also provides access to individual Avaya websites for different countries. Avaya Sales & Partner Portal https://sales.avaya.com is the official website for all Avaya Business Partners.
  • Page 18: Chapter 3: Support

    Chapter 3: Support Go to the Avaya Support website at https://support.avaya.com for the most up-to-date documentation, product notices, and knowledge articles. You can also search for release notes, downloads, and resolutions to issues. Use the online service request system to create a service request.
  • Page 19 ................indicators .................8 label paper ................printed ................9 ..................8 make call ................conference ..............13 multi-party ..............13 menu Avaya ................10 messages voice mail ..............14 mute call ................May 2020 Using IP Office 1403 Phones Comments on this document? infodev@avaya.com...

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