Troubleshooting - Proctor-Silex 40940 Manual

Troubleshooting

If Kettle Floor Discolors: It is normal for stainless steel heating
elements to discolor. This does not affect the performance of
the kettle. Do not use abrasive scouring pads or cleaners since
this may damage the stainless steel surface.
If Kettle Boils Dry: The heating element is protected by two
automatic safety devices. If your kettle is accidentally switched
on without being filled with water, or is allowed to boil dry, the
kettle will automatically switch off. You should:
• Turn the switch to OFF ( ), unplug, and wait about
20 minutes for the element to cool down.
• Refill the kettle; then use as normal and check that the
kettle functions correctly.
If Kettle Does Not Work: Make these simple checks before
calling the toll-free customer assistance number:
• Have you turned power switch to ON (l) position?
• If the kettle heats but does not boil, it might need
descaling.
• Has the kettle been accidentally switched on without
being filled with water or allowed to boil dry? Turn the
switch to OFF ( ), wait 20 minutes, and try again.
• Is cord firmly plugged into the outlet and kettle firmly
seated in the base?
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