Retrieving The Parked Call; Call Retrieve - Avaya J139 Manual

• Press Recents. Select the required user, and press Page.
The phone pages the parked call details to the selected user or the page target group.

Retrieving the parked call

About this task
If you have parked the call, you can retrieve a parked call before paging it. Other users can
retrieve a parked call after receiving the page.
The phone displays the page details on the Application header, which is the second line from top
of the phone screen.
You cannot use the following features on a paged call:
• Conference
• Hold
• Transfer
• Private Hold
Before you begin
Ensure that you have parked a call using the Dynamic Park and Page feature.
Procedure
Dial the park slot number that was assigned for the parked call.
The call is unparked.

Call Retrieve

With the Call Retrieve feature, you can seamlessly pull a call from its current location to the
primary location of your BroadWorks business number. You can also pull an active call from your
mobile phone to your IP phone or a soft phone. To do this, you must have the multiple appearance
service active on your BroadWorks business number. You can retrieve a call using the Call
Retrieve feature menu or by using the FAC code.
Note:
The Call Retrieve feature is available only if either BroadWorks Anywhere feature or
BroadWorks Mobility feature is enabled.
Limitations
The following are the limitations for the Call Retrieve feature:
• If you are on an active call and receive another call, you can answer that call from the
configured location. To retrieve this call from its current location using the Call Retrieve
feature, place the current call on hold and then press Call Retrieve.
April 2020 Using Avaya J139 IP Phone in an Open SIP environment
Comments on this document? infodev@avaya.com
Call Retrieve
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