Service & Spare Parts; Customer Care - BENDIX BIW 100 Operating & Installation Instruction

Tricity bendix operating & installation instructions washing machine biw 100
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Symptom
The door will not open
Spinning starts late or the machine
does not spin
The machine makes an unusual
noise
No water is visible in the drum
If after the above checks, there is still a fault , call your
local Bendix Service Force Centre.
Service & Spare Parts
If you require an engineer or wish to purchase spare
parts contact your local Bendix Service Force Centre by
telephoning:
08705 929929
Your telephone call will be routed to the Service Centre
covering your post code area.
When you call the Service Force centre please make
sure you give the model and serial number of the
appliance.
This information can be found on the rating plate (see
picture).
In-guarantee customers should ensure that the above
checks have been made as the engineer will make a
charge if the fault is not a mechanical or electrical
breakdown. Please note that proof of purchase is
required for any in-guarantee service calls.
Possible causes
The programme is still running.
The door lock has not yet released
The water level in the drum is too high or the machine is heating.
The electronic unbalance detection device has cut in because the
laundry is not evenly distributed in the drum. The laundry is
redistributed by reverse rotation of the drum. This may happen several
times before the load is evenly distributed and spinning can resume
eventually at a lower speed, if the wash load is still not sufficiently
balanced distributed, after 10 minutes, the machine will not spin. In this
case, redistribute the load manually and reselect the spin programme.
The noise produced when spinning may differ from your previous
washing machine, which is due to the modern drive system. This new
motor ensures a softer start and more even distribution of the laundry in
the drum when spinning, as well as increased stability of the machine.
Machines based on modern technology operate very economically
using very little water without affecting performance.

Customer care

For general enquiries concerning your Bendix appliance
or for further information on Bendix products, please
contact our Customer Care Department by letter or
telephone as follows:
Customer Care Department
Bendix
55-77 High Street
Slough
Berkshire
SL1 1DZ
Tel 08705 950950 *
* Calls to this number may be recorded for training
purposes
P0042
21
Mod. ..........
Prod. No. ...........
Ser. No. .........

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