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This section details the cleaning, adjusting, and troubleshooting tips for the printer. The following table
outlines the recommended maintenance schedule for the various printer parts.
Area
Printhead
Platen Roller
Peel-Off Roller
Media Path
Peel/Tear Bar
Media Sensor
Exterior
Interior
* It is recommended that a solvent containing isopropyl alcohol be used.
Isopropyl alcohol is a flammable solvent; always take the proper precautions when using this
substance.
Proper cleaning is critical. To maintain peak performance of the printer, Datamax-O'Neil offers a complete line of cleaning
products including pens, cards, films and swabs. Visit our website at www.datamax-oneil.com to learn more.
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Method
Turn off the printer before cleaning the
printhead. Use solvent* on a cotton swab to
clean the printhead from end to end.
Turn the power off. Rotate the platen roller and
clean it thoroughly with solvent* and a cotton
swab.
Rotate the peel-off roller and clean it thoroughly
with solvent* and a cotton swab.
Solvent*
Solvent*
Air blow
Mild detergent or desktop cleaner.
Brush or vacuum cleaner
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Interval
After every roll of media.
After every roll of media.
After every roll of media.
After every roll of media.
As needed
Monthly
As needed
As needed.