Datamax MP Compact4 Mark II Operator's Manual page 36
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Also See for MP Compact4 Mark II:
- Programmer's manual (330 pages) ,
- Operator's manual (36 pages)
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Datamax-O'Neil warrants to Purchaser that under normal use and service, the MP Compact4 Mark II
Printer, with the exception of the thermal printhead) purchased hereunder shall be free from defects in
material and workmanship for a period of one year from the date of shipment by Datamax-O'Neil.
Expendable and/or consumable items or parts such as lamps, fuses, labels and ribbons are not covered
under this warranty. This warranty does not cover equipment or parts which have been misused, altered,
neglected, handled carelessly, or used for purposes other than those for which they were manufactured.
This warranty also does not cover loss, damages resulting from accident, or damages resulting from
unauthorized service.
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This warranty is limited to a period of one year (365 days) or 1,000,000 linear inches of use, whichever
comes first, for the MP Compact4 Mark II thermal printhead. This one year (365 days) warranty is valid
only if a Datamax-O'Neil approved thermal label media is used, as defined in the then current Datamax-
O'Neil list of approved thermal/thermal transfer media, a copy of which is available from Datamax-O'Neil.
Failure to use Datamax-O'Neil approved media is justification for invalidation of this thermal printhead
warranty. This warranty does not cover printheads which have been misused, altered, neglected, handled
carelessly, or damaged due to improper cleaning or unauthorized repairs.
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If a defect should occur during the warranty period, the defective unit shall be returned, freight and
insurance prepaid, in the original shipping containers, to Datamax-O'Neil at: 4501 Parkway Commerce
Blvd., Orlando, Florida, 32808. A Return Material Authorization (RMA) number must be issued before the
product can be returned. To open an RMA please call the Datamax-O'Neil Customer Service Department at
(407)523-5550. Please include your RMA number on the outside of the box and on the shipping document.
Include a contact name, action desired, a detailed description of the problem(s), and examples when
possible with the defective unit. Datamax-O'Neil shall not be responsible for any loss or damages incurred
in shipping. Any warranty work to be performed by Datamax-O'Neil shall be subject to Datamax-O'Neil's
confirmation that such product meets Datamax-O'Neil warranty. In the event of a defect covered by its
warranty, Datamax-O'Neil will return the repaired or replaced product to the Purchaser at Datamax-
O'Neil's cost.
With respect to a defect in hardware covered by the warranty, the warranty shall continue in effect until
the end of the original warranty period, or for sixty (60) days after the repair or replacement, whichever is
later.
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Limited Warranty Statement
MP Compact4 Mark II Printer
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Datamax-O'Neil
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