Automatic Redial/Callback; Anonymous Calling Support - Avaya J100 Series Partner Configuration Manual

1. Phone A calls phone B. Phone B answers the call => A and B are in an active call
2. Phone A parks the call to orbit 1 by making a blind transfer to *01 => Phone A parks the call
successfully. Phone B hears parking music
3. Phone B holds the call => Phone B holds the call successfully
4. Phone C retrieves the parked call by dialing *11=> Phone C retrieves the parked call
successfully but doesn't hear music on hold
Users Impact:
1. During the waiting, the far-end user retrieves the parked call, the waiting user may have an
important incoming call. he will answer the second call and the parked call will be held
successfully
2. After retrieving the parked call, the far-end user will think that there is a trouble with speech
path because he doesn't know the waiting user is holding the call. They will end the call before
the waiting user resumes the call

1.2.11 Automatic redial/callback

Settings > PBX > Transfer Back on Busy > enter dial code and timeout

1.2.12 Anonymous calling support

Settings > Blacklisted Numbers > Add > Incoming caller ID to be blocked: *anonymous => reject
anonymous call
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