Microsoft Xbox 360 Manual page 25

(b) If the troubleshooting tips don't resolve
Your problem, then follow the online
process at http://www.xbox.com. If You
don't have access to the Internet, You
can call 0800 587 1102 for United
Kingdom, 1 800 509 186 for Ireland,
800991550 for South Africa.
(c) Before sending Your Xbox 360 S, Kinect
Sensor, or Accessory to Microsoft for
service, be sure to keep a copy of any
data You want to save, and delete
anything You consider confidential.
Microsoft is not responsible for Your
data and may erase it.
6. Microsoft's responsibility
(a) After You return Your Xbox 360 S, Kinect
Sensor, or Accessory to Microsoft,
Microsoft will inspect it.
(b) If Microsoft determines that the Xbox
360 S, Kinect Sensor, or Accessory
malfunctioned during the Warranty
Period under Normal Use Conditions,
Microsoft will (at its option) repair or
replace it, or refund the purchase price
to You, unless a mandatory provision of
any local law applicable to You provides
otherwise. Repair may use new or
refurbished parts. Replacement may be
with a new or refurbished unit.
(c) After repair or replacement, Your Xbox
360 S, Kinect Sensor, or Accessory will
be covered by this Warranty for either
the longer of the remainder of Your
original Warranty Period, or 95 days
after Microsoft ships it to You.
(d) UNLESS OTHERWISE PROVIDED UNDER
ANY LOCAL LAW APPLICABLE TO
YOU,MICROSOFT'S RESPONSIBILITY TO
REPAIR OR REPLACE YOUR XBOX 360 S,
KINECT SENSOR, OR ACCESSORY, OR
TO REFUND THE PURCHASE PRICE, IS
YOUR EXCLUSIVE REMEDY.
(e) If Your Xbox 360 S, Kinect Sensor, or
Accessory malfunctions after the
Warranty Period expires, there is no
warranty of any kind. After the Warranty
Period expires, Microsoft may charge
You a fee for its efforts to diagnose and
service any problems with Your Xbox
360 S, Kinect Sensor, or Accessory,
whether such efforts are successful or
not.
7. Warranty exclusions
Microsoft is not responsible and This Warranty
does not apply, even for a fee, if Your Xbox
360 S, Kinect Sensor, or Accessory is:
24
(a) damaged by use with products not sold
or licensed by Microsoft (including, for
example, games and accessories not
manufactured or licensed by Microsoft,
and "pirated" games, etc.);
(b) used for commercial purposes
(including, for example, rental, pay-per-
play, etc.);
(c) opened, modified, or tampered with
(including, for example, any attempt to
defeat any Xbox 360 S, Kinect Sensor, or
Accessory technical limitation, security,
or anti-piracy mechanism, etc.), or its
serial number is altered or removed;
(d) damaged by any external cause
(including, for example, by being
dropped, used with inadequate
ventilation, etc., or failure to follow
instructions in the instruction manual
for the Xbox 360 S, Kinect Sensor, or
Accessory); or
(e) repaired by anyone other than
Microsoft.
8. eXCLuSion oF Certain daMaGeS
UNLESS OTHERWISE PROVIDED UNDER ANY
LOCAL LAW APPLICABLE TO YOU,
MICROSOFT IS NOT RESPONSIBLE FOR ANY
INDIRECT, INCIDENTAL, SPECIAL, OR
CONSEQUENTIAL DAMAGES; ANY LOSS OF
DATA, PRIVACY, CONFIDENTIALITY, OR
PROFITS; OR ANY INABILITY TO USE YOUR
XBOX 360 S, KINECT SENSOR, OR
ACCESSORY. THESE EXCLUSIONS APPLY EVEN
IF MICROSOFT HAS BEEN ADVISED OF THE
POSSIBILITY OF THESE DAMAGES, AND EVEN
IF ANY REMEDY FAILS OF ITS ESSENTIAL
PURPOSE.
9. additional terms
If You attempt to defeat or circumvent any
Xbox 360 S, Kinect Sensor, or Accessory
technical limitation, security, or anti-piracy
system, You may cause Your Xbox 360 S,
Kinect Sensor, or Accessory to stop working
permanently. You will also void Your
warranty, and make Your Xbox 360 S, Kinect
Sensor, or Accessory ineligible for authorized
repair, even for a fee.
10. Choice of Law
This Warranty will be subject to and construed
in accordance with the law of Your country of
residence, regardless of conflict of laws
principles.