Grandstream Networks WP810 Administration Manual
  1. Manuals
  2. Brands
  3. Grandstream Networks Manuals
  4. IP Phone
  5. WP810
  6. Administration manual

Grandstream Networks WP810 Administration Manual

Cordless wi-fi
Hide thumbs Also See for WP810:
Table of Contents

Advertisement

Quick Links

Grandstream Networks, Inc.
WP810
Cordless Wi-Fi IP Phone
Administration Guide

Advertisement

Table of Contents
loading

Related Manuals for Grandstream Networks WP810

Summary of Contents for Grandstream Networks WP810

  • Page 1 Grandstream Networks, Inc. WP810 Cordless Wi-Fi IP Phone Administration Guide...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty.
  • Page 3 Since this device has the HAC function, the earpiece is easy to absorb small, please take care to avoid scratching. If trouble is experienced with this equipment, please contact (Agent in the US): Company Name: Grandstream Networks, Inc. Address: 126 Brookline Ave, 3rd Floor Boston, MA 02215, USA Tel: 1-617-5669300...
  • Page 4 Body-worn SAR testing was worn on the belt clip at a separation distance of 0 mm. To meet RF exposure guidelines during body-worn operation, the device should be used with the belt clip. P a g e WP810 Administration Guide Version 1.0.1.1...
  • Page 5 CAN ICES-3 (B)/NMB-3(B) This radio transmitter [IC: 11964A-WP810] has been approved by Innovation, Science and Economic Development Canada to operate with the antenna types listed below, with the maximum permissible gain indicated. Antenna types not included in this list that have a gain greater than the maximum gain indicated for any type listed are strictly prohibited for use with this device.
  • Page 6 The simplified EU declaration of conformity referred to in Article 10(9) shall be provided as follows: Hereby, [Grandstream Networks, Inc.] declares that the radio equipment type [WP810] is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.grandstream.com/support/resources/...
  • Page 7 GNU GPL INFORMATION WP810 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 8: Table Of Contents

    WP810 Handset Keys Description ....................20 WP810 Icons Description ........................ 22 WP810 Handset Menu ........................23 Connecting WP810 to Wi-Fi Network ....................26 Obtain WP810 IP Address ......................27 WP810 WEB GUI ACCESS CONFIGURATION ............28 Configuration via Web Browser ....................... 28 Accessing the Web UI......................
  • Page 9 Changing User Level Password ....................29 Changing Admin Level Password ..................... 30 Changing HTTP / HTTPS Web Access Port ................31 WP810 WEB GUI SETTINGS ..................33 Status Page Definitions........................33 Status/Account Status ......................33 Status/Network Status ......................33 Status/System Info ........................34 Accounts Page Definitions ......................
  • Page 10 FACTORY RESET ......................59 Restore to Factory Default via LCD Menu ..................59 Restore to Factory Default via the Web GUI ..................59 EXPERIENCING WP810 CORDLESS WI-FI IP PHONE ..........60 P a g e WP810 Administration Guide Version 1.0.1.1...
  • Page 11 Figure 10: Admin Level Password ......................31 Figure 11: Web Access Port ........................32 Figure 12: WP810 Upgrade Configuration via Keypad Menu ..............56 Figure 13: WP810 Upgrade Configuration via Web GUI ................. 57 Figure 14: WP810 LCD - Confirm Factory Reset ..................59 Figure 15: WP810 Web GUI - Factory Reset ..................

  • Page 12: Document Purpose

    DOCUMENT PURPOSE This document describes how to configure WP810 Cordless Wi-Fi IP phone features via the LCD menu and Web GUI menu. The intended audiences of this document are VoIP administrators. To learn the basic functions of WP810, please visit http://www.grandstream.com/support...

  • Page 13: Change Log

    This section documents significant changes from previous firmware versions. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.1.1  This is the initial version. P a g e WP810 Administration Guide Version 1.0.1.1...

  • Page 14: Gui Interface Examples

    3. Screenshots of Account pages. 4. Screenshots of Phone Settings pages. 5. Screenshots of System Settings pages. 6. Screenshots of Maintenance pages. 7. Screenshots of Application pages. 8. Screenshots of Value-added Service pages. P a g e WP810 Administration Guide Version 1.0.1.1...

  • Page 15: Welcome

    WELCOME Thank you for purchasing Grandstream WP810. This powerful Cordless Wi-Fi IP Phone features dual-band 802.11a/b/g/n/ac Wi-Fi and supports Wi-Fi roaming. The combination of advanced telephony features and durability make it ideal for mobilizing your VoIP network in residences, warehouses, retail stores, hotels and many more environments.

  • Page 16: Product Overview

    6 hours talk time. Technical Specifications The following table resumes all the technical specifications including the protocols/standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for the Base station WP810. Table 2: WP810 Technical Specifications Protocols/Standards SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, SSH, TFTP, NTP, STUN, SIMPLE, LLDP-MED, 802.1x, TLS, SRTP, IPv6...
  • Page 17 Operating Temperature: 0~45°C; Operating Humidity: 10~90%(non-condensing) Humidity Storage Temperature: -20~60°C; Storage Humidity:10~90%(non-condensing Package Contents Handset unit, universal power supply, charger cradle, belt clip, 1 Li-ion battery, Quick Installation Guide. Compliance FCC, CE, RCM, IC P a g e WP810 Administration Guide Version 1.0.1.1...

  • Page 18: Getting Started

    GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining best performance with the WP810. Equipment Packaging Table 3: Equipment Packaging WP810  1x Handset unit  1x Universal power supply 5V ...

  • Page 19: Setting Up The Wp810

    Plug the power adapter into a power source socket to start using the charging station. Figure 2: Charging Station Handset Please refer to the following steps in order to setup your WP810: 1. Open the battery cover. 2. Insert the battery with the electrodes in the bottom left corner.

  • Page 20: Battery Information

    Talk time: up to 6 hours’ active talk time In order to get the best performance of your WP810, we recommend using original battery provided in the package. The specifications may differ depending on the age and capacity of the battery used.

  • Page 21: Table 4: Wp810 Description

    Figure 4: WP810 Description The following table describe the WP810 keypad keys. Table 4: WP810 Description Description Proximity sensor The proximity senor can detect and measure gravitational acceleration, tilt, vibration, altitude changes, and static position. Earphone Delivers audio output. Volume up / Down Keys Configure the handset and ringtone volume.

  • Page 22: Wp810 Icons Description

     Press Unlock softkey and then # to unlock the keys. Microphone Picks up audio earpiece and hands-free calls. WP810 Icons Description Following table contains description of each icon that might be displayed on the screen of the WP810. Table 5: WP810 Icons Description Battery status Charging...

  • Page 23: Wp810 Handset Menu

    Status Note: SRTP & TLS enabled icon will be displayed only in case signaling and media are both encrypted. WP810 Handset Menu The handset has an easy-to-use menu structure. Every menu opens a list of options. To open the main menu, unlock first the handset and press “Menu”...

  • Page 24: Figure 5: Wp810 Menu Structure

    Syslog Verify Certificate System Security Settings Factory Reset Reboot Account Call Features Network Basic settings Adv. Settings Account Status System Status Status Network Status Network statistics Figure 5: WP810 Menu Structure P a g e WP810 Administration Guide Version 1.0.1.1...
  • Page 25 System version, Recovery version, U-boot version, Kernel version, Hardware version, PN number, Country code and Running time.  Network status: Press to enter the sub menu for MAC address, IP setting information P a g e WP810 Administration Guide Version 1.0.1.1...

  • Page 26: Connecting Wp810 To Wi-Fi Network

    3. Select the desired network to connect to. (Enter the correct password to connect if requested) WP810 will display Wi-Fi icon on the main LCD menu if the connection to the Wi-Fi network is successful. Figure 6 : Connecting to Wi-Fi Network Notes: ...

  • Page 27: Obtain Wp810 Ip Address

    In order to know which IP address is assigned to your WP810, please follow below steps: 1. Unlock first your WP810 and press “Menu” (Middle softkey) or Ok button to view operation menu. 2. Press Arrow (Up, Down, Left, Right) keys to move the cursor to Status icon , then press “Select”...

  • Page 28: Wp810 Web Gui Access Configuration

    Status. Please see Obtain WP810 IP Address 4. Open Web browser on your computer and enter the WP810 IP address in the address bar of the browser. 5. Enter the administrator’s username and password to access the Web Configuration Menu.

  • Page 29: Web Gui Languages

    Changing User Level Password 1. Access the Web GUI of your WP810 using the admin’s username and password. 2. Press Login to access your settings. 3. Go to Maintenance  Web Access.

  • Page 30: Changing Admin Level Password

    The password is case sensitive with maximum length of 25 characters. Changing Admin Level Password 1. Access the Web GUI of your WP810 using the admin’s username and password. (Default username and password is admin/Random Password from the sticker on the back of the unit).

  • Page 31: Changing Http / Https Web Access Port

    The password is case sensitive with maximum length of 25 characters. Changing HTTP / HTTPS Web Access Port 1. Access the Web GUI of your WP810 using the admin’s username and password. (Default username and password are admin/Random password from the sticker on the back of the unit.).

  • Page 32: Figure 11: Web Access Port

    Note: After modifying the connection method or port, the web GUI will be automatically logged out and redirected to the new address. Figure 11: Web Access Port P a g e WP810 Administration Guide Version 1.0.1.1...

  • Page 33: Wp810 Web Gui Settings

    WP810 WEB GUI SETTINGS This section describes the options in the WP810 Web UI. As mentioned, you can log in as an administrator or an end user.  Status: Display account status, network status and system info.  Accounts: Configure accounts with general settings, SIP settings, codec settings, call settings and advanced settings.

  • Page 34: Status/System Info

    Shows actual time and date according to your configuration Service Status Reveals status of GUI phone Reveals status of phone System Information Download System Click to “download” the user's configuration file. Information P a g e WP810 Administration Guide Version 1.0.1.1...

  • Page 35: Accounts Page Definitions

    ITSP (SIP) server before the account can be registered. After it is saved, this will appear as hidden for security purpose. Authenticate The account password required for the phone to authenticate with the SIP server Password before the account can be registered. P a g e WP810 Administration Guide Version 1.0.1.1...

  • Page 36: Account/Network Settings

    If the option is set with “Saved one until no responses”, it will send register messages to the previously registered IP first, but this behavior will persist until the registered server does not respond. P a g e WP810 Administration Guide Version 1.0.1.1...

  • Page 37: Account/Sip Settings

    If set to “All”, the SIP user’s registration information will be cleared when the phone reboots. The SIP Contact header will contain “*” to notify the server to unbind the connection. P a g e WP810 Administration Guide Version 1.0.1.1...
  • Page 38 Based on option “SIP Transport” and this option “SIP Listening Mode”, phone will decide which transport protocol it should listening to from the incoming SIP Listening Mode request. The default setting is “Transport Only”.  Transport Only  Dual P a g e WP810 Administration Guide Version 1.0.1.1...
  • Page 39 This is used to perform a factory reset through SIP NOTIFY. When the phone Allow SIP Reset receives the NOTIFY with event: RESET, the phone should perform a factory reset after the authentication. The default setting is “No”. P a g e WP810 Administration Guide Version 1.0.1.1...
  • Page 40 MAC address be attached to the User-Agent header for any outgoing SIP message. Advanced Features PUBLISH for Presence Enables Presence feature on the phone. Omit charset=UTF-8 in Omit charset=UTF-8 in MESSAGE content-type MESSAGE P a g e WP810 Administration Guide Version 1.0.1.1...
  • Page 41 The default setting is “No”. Security Settings Check Domain Choose whether the domain certificates will be checked or not when Certificates TLS/TCP is used for SIP Transport. The default setting is “No”. P a g e WP810 Administration Guide Version 1.0.1.1...

  • Page 42: Account/Audio Settings

    (pending) and G.729. If set to “Yes”, a small quantity of RTP Silence Suppression packets containing comfort noise will be sent during the periods of silence. If set to “No”, this feature is disabled. Default setting is “No” P a g e WP810 Administration Guide Version 1.0.1.1...

  • Page 43: Account/Call Settings

    If set to “Yes”, the “From” header in outgoing INVITE messages will be set to Send Anonymous anonymous, blocking the Caller ID to be displayed. Default is “No”. Anonymous Call If set to “Yes”, anonymous calls will be rejected. Rejection The default setting is “No”. P a g e WP810 Administration Guide Version 1.0.1.1...

  • Page 44: Account /Intercom Settings

    Used exclusively to match the contents of the Alert-Info header for auto Custom Alert-Info for answer. The default auto answer headers will not be matched if this is Auto Answer defined. P a g e WP810 Administration Guide Version 1.0.1.1...

  • Page 45: Account /Feature Codes

    STUN. Configures specific time that the account will be registered after booting up. Delay Registration Test Password Strength Only Allow password with some constraints to ensure better security. P a g e WP810 Administration Guide Version 1.0.1.1...

  • Page 46: Settings/Call Features

    Defines whether DHCP Option 42 should override NTP server or not. When to override NTP server enabled, DHCP Option 42 will override the NTP server if it is set up on the P a g e WP810 Administration Guide Version 1.0.1.1...
  • Page 47 Second Dial Tone  Message Waiting  Ring Back Tone  Call-Waiting Tone Configures the call waiting tone gain to adjust call waiting tone volume. Call Waiting Tone Gain Default is “Low”. P a g e WP810 Administration Guide Version 1.0.1.1...

  • Page 48: Network Settings Page Definitions

    Selects which Internet protocol to use. When both IPv4 and IPv6 are enabled, phone attempts to use preferred protocol first and switches to the Internet Protocol other choice if it fails. P a g e WP810 Administration Guide Version 1.0.1.1...

  • Page 49: Maintenance Page Definitions

    Firmware Upgrade and Always Check for New Firmware, Check New Firmware only when F/W Provisioning pre/suffix changes, Always Skip the Firmware Check. The default setting is “Always Check for New Firmware”. P a g e WP810 Administration Guide Version 1.0.1.1...
  • Page 50 The password for the config server. Password Enables your ITSP to lock configuration updates. If configured, only the Config File Prefix configuration file with the matching encrypted prefix will be downloaded and flashed into the phone. P a g e WP810 Administration Guide Version 1.0.1.1...
  • Page 51 TFTP, FTP, FTPS, HTTP or HTTPS. The default setting is “HTTPS”. Firmware Server Path Defines the server path for the firmware server. Firmware Server The username for the firmware server. Username P a g e WP810 Administration Guide Version 1.0.1.1...

  • Page 52: Maintenance/Syslog

    The default setting is “No”. Send SIP Log Note: By setting Send SIP Log to Yes, the phone will still send SIP log from syslog even when Syslog Level set to NONE. P a g e WP810 Administration Guide Version 1.0.1.1...

  • Page 53: Maintenance/Security Settings

    Users are able to specify which certificate they are going to use:  All Certificates: (Default) Both built-in and uploaded Certificates. Load CA Certificates  Default Certificates: Built-in Certificates.  Custom Certificates: Uploaded Certificates; P a g e WP810 Administration Guide Version 1.0.1.1...

  • Page 54: Maintenance/Packet Capture

    NOTE: a message prompt will be displayed so that users will confirm to Delete All Contacts delete or cancel the operation, in order to prevent users from losing contacts when deleting them accidentally. P a g e WP810 Administration Guide Version 1.0.1.1...

  • Page 55: Directory /Phonebook Management

    Note: Users could use the drop-down list to show only selected call history Delete all type (All, Answered, Dialed, Missed, Transferred) and also use navigation keys to browse pages when many entries exist. P a g e WP810 Administration Guide Version 1.0.1.1...

  • Page 56: Upgrading And Provisioning

    Figure 12: WP810 Upgrade Configuration via Keypad Menu Configure via Web GUI Open a web browser on PC and enter the IP address for the WP810. Then login with the administrator username and password. Go to Maintenance  Upgrade and Provisioning Firmware., enter the IP address or the FQDN for the upgrade server and choose to upgrade via TFTP, HTTP or HTTPS (The default setting is HTTPS).

  • Page 57: Local Firmware Servers

    1. Unzip the firmware files and put all of them in the root directory of the TFTP server. 2. Connect the PC running the TFTP server and the WP810 device to the same LAN segment. 3. Start the TFTP server and configure the TFTP server in the phone’s web configuration interface.
  • Page 58 When the WP810 boots up, it will issue TFTP or HTTP(S) request to download a configuration XML file named "cfgxxxxxxxxxxxx" followed by "cfgxxxxxxxxxxxx.xml", where "xxxxxxxxxxxx" is the MAC address of the phone, i.e., "cfg000b820102ab" and "cfg000b820102ab.xml". If downloading "cfgxxxxxxxxxxxx.xml" file is not successful, the provision program will download a generic cfg.xml file.

  • Page 59: Factory Reset

    VoIP service provider. There are two methods to restore the WP810 to the factory default settings. 1. On WP810 idle screen, go to Settings  Advanced Settings  Factory reset. 2. In the new window, confirm the reset using the left softkey.

  • Page 60: Experiencing Wp810 Cordless Wi-Fi Ip Phone

    EXPERIENCING WP810 CORDLESS WI-FI IP PHONE Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs User and Developer Forum for answers to your general questions.

Table of Contents