Obtaining Your Phone Number; Self-Serve Options Available On My Account - Hitron CODA-4589 Manual To Installing/Replacing

Guide to installing/replacing
your Home Phone Hitron
CODA-4589 modem

Obtaining your phone number

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If you have forgotten what phone number you have been assigned, dial 21# from your Cogeco home phone and a
message will provide you with your phone number.
RETURNING YOUR MODEM TO COGECO
If your modem has been replaced, we ask that you return it to Cogeco to be recycled. Place your old
modem, unlocking tool and the power cable in a box. Return to your nearest Canada Post location, using
the Canada Post return shipping label provided. You may use the cardboard box that you received your
replacement modem in to return the equipment, or provide your own cardboard box. Ensure that you
provide your return package within 5 business days to avoid potential unreturned equipment charges.
FAQs
For additional information on the external backup battery, please consult the Cogeco FAQs page:
cogeco.ca/battery
TECHNICAL SUPPORT
For additional support, please contact us:
Ontario: 1-855-701-4881 Quebec: 1-800-695-9885
cogeco.ca/support

Self-serve options available on My Account

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View and reschedule
technician
appointments
Manage your bills Access your Home
online Phone usage details
Download Cogeco View your Internet
Security to protect
your devices
usage