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Hitron CODA-4589 Manual To Installing/Replacing

Hitron CODA-4589 Manual To Installing/Replacing

Home phone
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Guide to installing/replacing
your Home Phone Hitron
CODA-4589 modem
Thank you for being a Cogeco subscriber. This guide will assist you in connecting your new Home Phone modem.
Caution:
While you are replacing your Home Phone modem, your Phone and Internet services will not be
operational. Although the process will only take a few minutes, we recommend you perform the procedure
when your household is not actively using the Home Phone or Internet service.

Installation and replacement

1
You can follow the same procedure for the installation of a new Home Phone modem, or to replace an existing one.
Gather the following items to facilitate the installation and replacement of your equipment.
Modem
Coaxial Cable
*Unlocking Tool and Return Label only provided for modems being replaced.

Before connecting your new Home Phone modem

2
If you are replacing an existing modem that has a security sleeve on the coaxial cable, please follow these
instructions for using the unlocking tool to disconnect the coaxial cable from the modem. If your modem allows
you to unscrew the coaxial cable by hand, you do not need to use the unlocking tool.
For homes that have an alarm system connected through your phone or Internet connection, we recommend
you notify the alarm company prior to disconnecting your modem to avoid any false alarms.
A
B
D
Ethernet Cable
Power Cord
C
Coaxial Unlocking
Tool*
A.
Align the unlocking tool with the cable.
B.
Push tool down towards security sleeve until firmly
connected.
C.
Using the tool handle, rotate counter-clockwise until the
cable is separated from the modem.
Remove the security sleeve.
D.
E.
Disconnect any telephone cords, Ethernet cables and
phone cables from the back of the modem.
Canada Post Return
Label*

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Summary of Contents for Hitron CODA-4589

  • Page 1 Guide to installing/replacing your Home Phone Hitron CODA-4589 modem Thank you for being a Cogeco subscriber. This guide will assist you in connecting your new Home Phone modem. Caution: While you are replacing your Home Phone modem, your Phone and Internet services will not be operational.
  • Page 2 Guide to installing/replacing your Home Phone Hitron CODA-4589 modem Installing/replacing your Home Phone modem Connecting the modem Locate a coaxial wall outlet. If you are using Cogeco’s Wi-Fi service, we suggest choosing an outlet that is centralized in your home for the best possible Wi-Fi coverage.
  • Page 3 To obtain your Wi-Fi credentials, refer to the sticker found behind your modem. There, you will find your default wireless network name Model Name / modéle: CODA-4589 (SSID) and the password to join the network. Wi-Fi network name (2.4GHz/6GHz SSID) / Nom du réseau Wi-Fi: Cogeco-F4360...
  • Page 4 Guide to installing/replacing your Home Phone Hitron CODA-4589 modem Obtaining your phone number If you have forgotten what phone number you have been assigned, dial 21# from your Cogeco home phone and a message will provide you with your phone number.
  • Page 5: Troubleshooting

    Guide to installing/replacing your Home Phone Hitron CODA-4589 modem Troubleshooting Error Cause Solution No available coaxial outlet to Contact Cogeco technical support connect the modem to arrange for a technician to complete a professional installation. Installation charges may apply. No lights on the front of the...