Table of Contents
Advertisement
Appendix: Troubleshooting
T1. How do I reset my modem router to its factory default settings?
With the modem router powered on, press and hold down the Reset button on the
modem router for 5 seconds until all LEDs turn on momentarily, then release the button.
Note: Once the modem router is reset, the current configuration settings will be lost and you will need to re-configure
the modem router.
T2. What should I do if I forgot my password?
Web management page password:
• If you are using a TP-Link ID to log in, click
then follow the instructions to reset the password.
• Alternatively, refer to T1 to reset the router, and then visit
create a new login password.
Wireless network password:
1. The default Wireless Password/PIN is printed on the product label of the modem
router.
2. If the default wireless password has been changed, log in to the modem router's web
management page and go to
T3. What should I do if I cannot log in to the modem router's web
management page?
•
Make sure the modem router connects to the computer correctly and the
corresponding LED indicator(s) light up.
•
Make sure the IP address of your computer is configured to obtain an IP address
automatically and obtain the DNS server address automatically.
•
Make sure the default access you input is right.
•
Check your computer's settings:
1 ) Go to
Start
status and
tasks;
2 ) Click
Internet Options
3 ) Click Connections, select
Basic
>
Control Panel
>
on the bottom left;
Never dial a
Forgot password
>
Wireless
to retrieve or reset your password.
Network and
Internet, and click
connection;
on the login page and
http://tplinkmodem.net
View network
to
110
Hide quick links:
Advertisement
Table of Contents
