TP-Link TD-W9960v User Manual
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TP-Link TD-W9960v User Manual

Dsl internet box
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User Guide

DSL Internet Box
TD-W9960v
REV1.0.0
1910012668

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Summary of Contents for TP-Link TD-W9960v

  • Page 1: User Guide

    User Guide DSL Internet Box TD-W9960v REV1.0.0 1910012668...

  • Page 2: Table Of Contents

    Chapter 5. TP-Link Cloud Service ........19...
  • Page 3 6. 3. Entering Telephone Information ..........27 6.
  • Page 4 Chapter 12. VPN Server ..........70 12.
  • Page 5 Appendix: Troubleshooting ................110...

  • Page 6: About This Guide

    3) client limitations, including rated performance, location, connection, quality, and client condition. More Info The latest software, management app and utility can be found at Download Center https://www.tp-link.com/us/support/download/.
  • Page 7 The Quick Installation Guide can be found where you find this guide or inside the package of the router. Specifications can be found on the product page at https://www.tp-link.com. TP-Link Community is provided for you to discuss our products and share knowledge at https://community.tp-link.com. Our Technical Support contact information can be found at the...

  • Page 8: Chapter 1. Get To Know Your Modem Router

    Chapter Get to Know Your Modem Router This chapter introduces the modem router by detailing its main features and appearance. It contains the following sections: • Product Overview • Physical Appearance...

  • Page 9: Product Overview

    Get to Know Your Modem Router 1. 1. Product Overview TP-Link’s modem router is a combined wired/wireless network connection device with wireless router and DSL modem capabilities. With DSL and WAN ports, the modem router is compatible with DSL connections and fiber/cable access.
  • Page 10 Chapter 1 Get to Know Your Modem Router LED Explanation Indication Name Status The system has started up successfully. The system is starting up or firmware is being upgraded. Blinking Power Do not disconnect or power off your modem router. Power is off.

  • Page 11: Back Panel

    Chapter 1 Get to Know Your Modem Router 1. 2. 2. Back Panel The modem router’s back panel shows the connection ports, buttons and antennas. Refer to the following for detailed instructions. Description Item For connecting the modem router to a power socket via the provided POWER power adapter.

  • Page 12: Side Panel

    Chapter 1 Get to Know Your Modem Router 1. 2. 3. Side Panel The modem router’s side panel shows ports. Refer to the following for detailed instructions. Description Item For connecting your analog phone to the modem router. Connect your PHONE1/PHONE2 analog phones to the TAE port or RJ11 port on the side panel.

  • Page 13: Chapter 2. Connect The Hardware

    Chapter Connect the Hardware This chapter contains the following sections: • Position Your Modem Router • Connect Your Modem Router...

  • Page 14: Position Your Modem Router

    Chapter 2 Connect the Hardware 2. 1. Position Your Modem Router With the modem router, you can access your network from anywhere within the wireless network coverage. However, the wireless signal strength and coverage varies depending on the environment your modem router is in. Obstacles may limit the range of the wireless signal, for example, concrete structures, thick walls.

  • Page 15: Ethernet Cable

    Chapter 2 Connect the Hardware Power Adapter Telefondose (TAE) Internet Box Connect the TAE adapter to internet box. Verify that the follwoing LEDs turn solid on before continuing with the configuration. Power On DSL On Wi-Fi On 2. Connect your computer to the modem router. Method 1: Wired Connect your computer’s Ethernet port to the LAN port on the modem router via the Ethernet cable.
  • Page 16 Chapter 2 Connect the Hardware Method 3: Use the WPS button Wireless devices that support WPS, including Android phones, tablets, most USB network cards, can be connected to your router through this method. (WPS is not supported by iOS devices.) Note: The WPS function cannot be configured if the wireless function of the router is disabled.

  • Page 17: Chapter 3. Log In To Your Modem Router

    Chapter Log In to Your Modem Router...
  • Page 18 Note: 1. If you have registered a TP-Link ID and bind your cloud router to it, the login password you created here should be ineffective. Please log in to the cloud router using your TP-Link ID. 2. You can change the display language of the product according to your needs. In this guide we use English as the...

  • Page 19: Chapter 4. Set Up Internet Connections

    Chapter Set Up Internet Connections This chapter introduces how to connect your modem router to the internet. The modem router is equipped with a web-based Quick Setup wizard. It has many ISP information built in, automates many of the steps and verifies that those steps have been successfully completed.

  • Page 20: Use Quick Setup Wizard

    1. To learn more about the TP-Link Cloud service, please refer to the TP-Link Cloud section. 2. If you do not want to register a TP-Link ID for now, you may click Log In Later to proceed. 3. If you have changed the preset wireless network name (SSID) and wireless password during the Quick Setup process, all your wireless devices must use the new SSID and password to connect to the router.

  • Page 21: Test Internet Connectivity

    Chapter 4 Set Up Internet Connections 3. Click Save to make the settings effective, and you can refer to Test Internet Connectivity to test the internet connection. Tips: You can view and edit all internet connection settings on the Advanced >...

  • Page 22: Set Up An Ipv6 Connection

    Chapter 4 Set Up Internet Connections 3. Click Start to test the internet connectivity and you will see the test result in the gray box. 4. 4. Set Up an IPv6 Connection If your ISP has provided a DSL line that supports IPv6 connection as well as some detailed IPv6 parameters, you can manually set up an IPv6 connection.

  • Page 23: Operation Mode

    Chapter 4 Set Up Internet Connections 4. 5. Operation Mode The modem router also supports Wireless Router mode. You can change the mode according to your needs. If you already have a modem or your internet comes via an Ethernet jack on the wall, you can set up the modem router as a regular wireless router to share the internet.

  • Page 24: Chapter 5. Tp-Link Cloud Service

    TP-Link Cloud service provides a better way to manage your cloud devices. Log in to your router with a TP-Link ID, and you can easily monitor and manage your home network when you are out and about via the Tether app on your smartphone or tablet. To ensure that your router stays new and gets better over time, the TP-Link Cloud will notify you when an important firmware upgrade is available.

  • Page 25: Register A Tp-Link Id

    Admin. Note: • Once the router is bound to your TP-Link ID, you need to log in to the router with the TP-Link ID. • The TP-Link ID also can be registered via the TP-Link Tether app. Please refer to...

  • Page 26: Manage The User Tp-Link Ids

    The first-time login TP-Link ID will be bound automatically to your router as an Admin account. An admin account can add or remove other TP-Link IDs to the same router as Users. Admin account and User accounts both can monitor and manage the router locally or remotely, except that user accounts cannot: •...

  • Page 27: Add An Tp-Link Id To Manage The Router

    Login, and then click New User to register a new one. 4. The new TP-Link ID will be displayed in the Bound Accounts table as a User. 5. 3. 2. Remove TP-Link ID(s) From Managing the Router 1.

  • Page 28: Manage The Router Via Tp-Link Tether App

    QR code to download and install the app. 2. Connect your device to the router’s wireless network. 3. Launch the Tether app, select the model of your router and log in with your TP-Link ID or the password your set for the router.

  • Page 29: Chapter 6. Telephony

    Chapter Telephony This chapter guides you on how to make telephone calls via internet. • Connecting the Telephone • DECT • Entering Telephone Information • Telephone Book • Telephony Devices Management • Call Log • Calling via Which Number • Call Blocks •...

  • Page 30: Connecting The Telephone

    Chapter 6 Telephony 6. 1. Connecting the Telephone Connect your telephone to the TAE ports or RJ11 ports on the side panel. Note that the RJ-11 and TAE ports cannot be connected simultaneously. RJ-11 Connect your telephone to the RJ-11 port of Or connect your telephone to the TAE port of the modem router.

  • Page 31: Configuring Dect Settings

    Chapter 6 Telephony Method 2: Via Web Management Interface Follow the steps below to register: 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced > Telephony >...

  • Page 32: Entering Telephone Information

    Before using telephony services, you should first enter your telephone information provided by your telephony service provider. Follow the steps below to enter information: 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced >...
  • Page 33 Chapter 6 Telephony 4. Choose your Telephony Provider and enter the necessary information as required. If your telephony provider is not listed here, choose Other and enter the information as required. Phone Number: The number you use to dial and answer. Registrar Address: Usually a domain name, if not, an IP address.
  • Page 34 Chapter 6 Telephony 5. In the Area Code Settings section, enable this function and enter the area code of your city or region. This can spare you the trouble of including the area code each time you make a local call over the internet. 6.
  • Page 35 Chapter 6 Telephony Bound Interface: Bound Interface decides where to send/receive the VoIP traffic. An easy way to select the interface is to check the location of the SIP (Session Initiation Protocol) server. If it locates somewhere on the internet then select Any_WAN. If it is on the local network, select LAN.

  • Page 36: Telephone Book

    6. 4. 1. Telephone Book Follow the steps below to have a telephone book on the modem router. 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced >...

  • Page 37: Emergency Calls

    How can I do that? 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced >...

  • Page 38: Telephony Devices Management

    I have more than one telephone number and telephony device and I don’t want all telephones ring at the same time when a number is called. How can I do that? 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced >...
  • Page 39 Chapter 6 Telephony 3. Click to manage your telephony devices. Device Name: Name the telephone device here. Number for Outgoing Calls: Assign an outgoing number for this phone. Number for Incoming Calls: Tick the incoming number for this phone. VAD Support: VAD (Voice Activation Detection) prevents transmitting the silence packets to consume the bandwidth.

  • Page 40: Call Log

    Have a call list recording detailed information of incoming calls and outgoing calls on your modem router. How can I do that? 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password for the router. 2. Go to Advanced >...

  • Page 41: Call Blocks

    Chapter 6 Telephony How can I do that? 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced > Telephony > Call Rules. Click to set call rules.

  • Page 42: Blocking Certain Calls

    Chapter 6 Telephony How can I do that? 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced > Telephony > DND & Call Blocking. 3. Enable DND.

  • Page 43: Prevent From Dialing

    I don’t want anyone to call a mobile phone using my number. How can I do that? 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced >...

  • Page 44: Forwarding Calls

    I won’t miss it. How can I do that? 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router.

  • Page 45: Call Through

    Chapter 6 Telephony 2. Go to Advanced > Telephony > Call Forwarding. Click to set how calls should be forwarded. Select the incoming calls to be forwarded: Choose to forward which call or call type. Destination Telephone Number: Set the destination where calls should be forwarded. Forward the Calls via: Choose via which phone number the calls will be forwarded.
  • Page 46 Chapter 6 Telephony I can call the friend using my mobile phone and my telephone number. How can I do that? 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password for the router. 2. Go to Advanced >...

  • Page 47: Tpphone

    VoIP modem router. Follow the steps below to configure tpPhone settings: 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password for the router. 2. Go to Advanced >...
  • Page 48 Chapter 6 Telephony How can I do that? 1. Visit http://tplinkmodem.net, and log in with the account you set for the router. 2. Go to Advanced > Telephony > Voice Mail. 3. Enable Voice Mail. 4. Set the No answer Time.
  • Page 49 Chapter 6 Telephony There are five ways to listen to these voice mails. • Click on the table to listen. • Press *20 on the telephone keyboard to listen. • Dial the number of your telephone, press * when you hear the greeting and follow the voice prompt to enter the Remote Access PIN to listen.

  • Page 50: Chapter 7. Guest Network

    Chapter Guest Network This function allows you to provide Wi-Fi access for guests without disclosing your main network. When you have guests in your house, apartment, or workplace, you can create a guest network for them. In addition, you can assign network authorities and bandwidth for guests to ensure network security, privacy, and fluency.

  • Page 51: Create A Network For Guests

    Chapter 7 Guest Network 7. 1. Create a Network for Guests 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced > Guest Network. Locate the Wireless Settings section.
  • Page 52 Chapter 7 Guest Network 3. Assign network authorities and bandwidth according to your needs. • Allow Guests to Access Each Other Select this check box to allow the clients in your guest network to access each other’s files. • Allow Guests to Access My Local Network Select this check box to allow the clients in your guest network to access your local network, not just the internet.

  • Page 53: Chapter 8. Parental Controls

    Chapter Parental Controls This function allows you to block inappropriate, explicit and malicious websites and limit internet access during specified time periods.
  • Page 54 18:00 (6PM) to 22:00 (10PM) on weekdays and not other time. How can I do that? 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to...
  • Page 55 Chapter 8 Parental Controls 4. Click Scan, and add the device to be controlled. Or, enter the Device Name MAC Address manually. 5. Click the icon to set the Effective Time. Drag the cursor over the appropriate cell(s) and click OK. 6.
  • Page 56 Keyword. You can add many keywords for both Blacklist and Whitelist. Below are some sample entries to allow access. 1 ) Enter a web address (for example, www.tp-link.com) or a web address keyword (for example, wikipedia) to only allow or block access to the websites containing that keyword.

  • Page 57: Chapter 9. Bandwidth Control

    Chapter Bandwidth Control This chapter explains how to create a QoS (Quality of Service) rule to prioritize your online activities, which minimizes the impact caused by heavy internet traffic. It contains the following sections: • Set Bandwidth Control of the Network •...

  • Page 58: Set Bandwidth Control Of The Network

    Line Type and consult your ISP for the total allowed bandwidth for upstream and downstream. 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router.
  • Page 59 Chapter 9 Bandwidth Control 4. Enter a range of IP addresses to be controlled in the IP Range fields. 5. Enter a range of port numbers to be controlled in the Port Range fields. 6. Select a protocol type for this rule. 7.

  • Page 60: Chapter 10. Network Security

    Chapter Network Security This chapter guides you on how to protect your home network from unauthorized users by implementing these five network security functions. You can use Firewall and DoS Protection to protect your home network from cyber attacks, use Service Filtering to prevent certain users from accessing the specified service and even block internet access completely, or use Access Control to block or allow specific client devices to access your wired and wireless networks.

  • Page 61: Firewall & Dos Protection

    DoS Protection can protect your home network against DoS attacks from flooding your network with server requests. Follow the steps below to configure DoS Protection. 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router.

  • Page 62: Service Filtering

    With Service Filtering, you can prevent certain users from accessing the specified service, and even block internet access completely. 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced >...

  • Page 63: Access Control

    Block or allow specific client devices to access my network (via wired or wireless). How can I do that? 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced >...
  • Page 64 Chapter 10 Network Security 3. Select the access mode to either block (recommended) or allow the device(s) in the list. To block specific device(s) 1 ) Select Blacklist and click Save. 2 ) Select the device(s) to be blocked in the Devices Online table.

  • Page 65: Ip & Mac Binding

    Binding list, but an unrecognized MAC address. I want to: Prevent ARP spoofing and ARP attacks. How can I do that? 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced >...

  • Page 66: Ipv6 Firewall

    IPv6 entry. This feature is available only when you’ve set up an IPv6 connection. 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router.
  • Page 67 Chapter 10 Network Security 6. Click Scan to select the local host device running the service. If the device is not listed, enter its global IPv6 address in the Internal IP field. 7. Select a protocol for the service from the drop-down list. 8.

  • Page 68: Chapter 11. Nat Forwarding

    TP-Link modem router includes four forwarding rules. If two or more rules are set, the priority of implementation from high to low is Virtual Servers, Port Triggering, UPNP and DMZ.

  • Page 69: Translate Address And Port By Alg

    “control/data” protocols: FTP, TFTP, H323 etc. Enabling ALG is recommended. 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced >...

  • Page 70: Share Local Resources Over The Internet By Virtual Server

    Home How can I do that? 1. Assign a static IP address to your PC, for example 192.168.1.100. 2. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 3. Go to Advanced >...

  • Page 71: Open Ports Dynamically By Port Triggering

    Chapter 11 NAT Forwarding 4. Click Scan, and choose HTTP. The external port, internal port and protocol will be automatically filled with contents. Enter the PC’s IP address 192.168.1.100 in the Internal IP field. 5. Click Save. Tips: 1. It is recommended to keep the default settings of Internal Port Protocol if you are not clear about...

  • Page 72: Make Applications Free From Port Restriction By Dmz

    Gaming Zone, Dialpad, Quick Time 4 players, and so on. Follow the steps below to configure the port triggering rules: 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced >...

  • Page 73: Make Xbox Online Games Run Smoothly By Upnp

    DMZ with all ports opened. How can I do that? 1. Assign a static IP address to your PC, for example 192.168.1.100. 2. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 3. Go to Advanced >...
  • Page 74 Therefore, you can play Xbox online games without a hitch. Xbox Modem Router If necessary, you can follow the steps to change the status of UPnP. 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the modem router; 2. Go to Advanced >...

  • Page 75: Chapter 12. Vpn Server

    Chapter VPN Server The VPN (Virtual Private Networking) Server allows you to access your home network in a secured way through the internet when you are out of the house. The router offers three ways to setup VPN connection: OpenVPN, PPTP (Point to Point Tunneling Protocol) VPN and IPSec (Internet Protocol Security) VPN.

  • Page 76: Use Openvpn To Access Your Home Network

    VPN client software on the remote device. Please follow the steps below to set up an OpenVPN connection. Step 1. Set up OpenVPN Server on Your Router 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced >...

  • Page 77: Use Pptp Vpn To Access Your Home Network

    PPTP connection on the remote device. Please follow the steps below to set up a PPTP VPN connection. Step 1. Set up PPTP VPN Server on Your Router 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced >...
  • Page 78 Chapter 12 VPN Server Note: Before you enable Server, we recommend you configure Dynamic DNS Service (recommended) or assign a static IP address for router’s WAN port and synchronize your System Time with internet. 3. In the Client IP Address field, enter the range of IP addresses (up to 10) that can be leased to the devices by the PPTP VPN server.
  • Page 79 Chapter 12 VPN Server 4. Select Use my Internet connection (VPN). 5. Enter the internet IP address of the router (for example: 218.18.1.73) in the Internet address field. Click Next.
  • Page 80 Chapter 12 VPN Server 6. Enter the Username Password you have set for the PPTP VPN server on your router, and click Connect. 7. The PPTP VPN connection is created and ready to use.

  • Page 81: Use Ipsec Vpn To Access Your Home Network

    Subnetmask: 255.255.255.0 Subnetmask: 255.255.255.0 PC 1 PC 2 2. Configuration on Site A (local network). 1 ) Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2 ) Go to Advanced >...
  • Page 82 Chapter 12 VPN Server 3 ) In the IPSec Connection Name column, specify a name. 4 ) In the Remote IPSec Gateway (URL) column, Enter Site B’s WAN IP address. 5 ) Configure Site A’s LAN. In the Tunnel access from local IP addresses column, we take Subnet Address as an example.
  • Page 83 Chapter 12 VPN Server 8 ) Enter the Pre-Shared Key for IKE authentication. Then keep Perfect Forward Secrecy enabled. Note: Make sure Site A and Site B use the same key. 9 ) Leave the Advanced Settings as default value. Then click Save. Note: The Status column is...

  • Page 84: Vpn Server

    Chapter 12 VPN Server Note: 1. The product supports a maximum of ten simultaneous connections. 2. If one of the site has been offline for a while, for example, if Site A has been disconnected, on Site B you need to click Disable and then click Enable...

  • Page 85: Chapter 13. Specify Your Network Settings

    Chapter Specify Your Network Settings This chapter introduces how to change the default settings or adjust the basic configuration of the modem router using the web management page. It contains the following sections: • LAN Settings • IPv6 LAN Settings •...

  • Page 86: Lan Settings

    IP subnet, you can change it. Follow the steps below to change your IP address. 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced >...

  • Page 87: Use The Modem Router As A Dhcp Server

    To use the DHCP server function of the modem router, you must configure all computers on the LAN to obtain an IP Address automatically. Follow the steps below to configure DHCP server. 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced >...

  • Page 88: Reserve Lan Ip Addresses

    IP addresses, please configure Address Reservation on the router for the purpose. Follow the steps below to reserve an IP address for your device. 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced >...

  • Page 89: Configure The Radvd Address Type

    Chapter 13 Specify Your Network Settings 13. 2. 1. Configure the RADVD Address Type 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced > Network > Settings.

  • Page 90: Dsl Settings

    4. Click Save to make the settings effective. 13. 3. DSL Settings 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced > Network >...

  • Page 91: Wireless Settings

    The preset SSID and password can be found on the product label. You can customize the wireless settings according to your needs. 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router.
  • Page 92 Chapter 13 Specify Your Network Settings • To change the mode or channel: Go to Advanced > Wireless > Wireless Settings page. Mode: Select the desired mode. • 802.11n only: Select only if all of your wireless clients are 802.11n devices. •...

  • Page 93: Use Wps For Wireless Connection

    Method 2: Use the WPS button on the web management page Use this method if your client device has a WPS button. 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router.

  • Page 94: Schedule Your Wireless Function

    The WPS function cannot be configured if the wireless function of the modem router is disabled. Please make sure the wireless function is enabled before configuring WPS. Method 4: Enter the client device’s PIN on the modem router 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced >...

  • Page 95: View Wireless Information

    3. The wireless network will be automatically turned on after the time period you set. 13. 4. 4. View Wireless Information • To view the detailed wireless network settings: 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced >...

  • Page 96: Advanced Wireless Settings

    Tips: You can also see the wireless details by clicking the router icon on Basic> Network Map. • To view the detailed information of the connected wireless clients: 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced >...

  • Page 97: Set Up A Dynamic Dns Service Account

    Chapter 13 Specify Your Network Settings • Beacon Interval: Enter a value between 25 and 1000 in milliseconds to determine the duration between which beacon packets are broadcasted by the router to synchronize the wireless network. The default is 100 milliseconds. •...

  • Page 98: Create Static Routes

    Note: DDNS does not work if the ISP assigns a private WAN IP address (such as 192.168.1.x) to the modem router. To set up DDNS, please follow the instructions below: 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router.
  • Page 99 1. Make sure the routers use different LAN IP addresses on the same subnet. Disable Router 2’s DHCP function. 2. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 3. Go to Advanced >...

  • Page 100: Set Up The Ipv6 Tunnel

    Chapter 13 Specify Your Network Settings • Network Destination: The destination IP address that you want to assign to a static route. This IP address cannot be on the same subnet with the WAN IP or LAN IP of the router.

  • Page 101: Use The Public Ipv6 Tunnel Service-6To4

    Set up the IPv6 tunnel though my ISP doesn’t provide me with the tunnel service. How can I do that? 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced >...

  • Page 102: Specify The 6Rd Tunnel With Parameters Provided By Your Isp

    Specify the 6rd tunnel with the parameters provided by my 6rd tunnel service provider. How can I do that? 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced >...

  • Page 103: Chapter 14. Administrate Your Network

    Chapter Administrate Your Network This chapter introduces how to change the system settings and administrate your modem router’s network. This chapter contains the following sections: • Set System Time • Update the Firmware • Back up and Restore Configuration Settings •...

  • Page 104: Set System Time

    Wireless Schedule. You can manually set how to get the system time. Follow the steps below to set your system time. 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the modem router.

  • Page 105: Update The Firmware

    3. Do NOT turn off the router during the firmware upgrade. 14. 2. 1. Online Upgrade 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. If there’s any firmware update available for your router, the update icon will display on the top-right corner of the page.

  • Page 106: Local Upgrade

    Administrate Your Network 14. 2. 2. Local Upgrade 1. Download the latest firmware file for the router from our website www.tp-link.com. 2. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 3. Go to Advanced >...

  • Page 107: Change The Administrator Account

    4. Wait for the restoring and then the modem router will automatically reboot. • To reset the modem router to factory default settings 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Click Advanced >...

  • Page 108: Local Management

    Follow the steps below to allow only the specific device to manage the router via the local management over HTTPS. 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced >...

  • Page 109: Remote Management

    Follow the steps below to allow remote devices to manage the modem router over HTTPS. 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced >...

  • Page 110: System Log

    For example when your modem router does not work properly, you will need to save the system log and send it to the technical support for troubleshooting. 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Click Advanced >...

  • Page 111: Cwmp Settings

    The modem router supports CWMP (CPE WAN Management Protocol), also called TR-069. This collects information, performs diagnostics and configures the devices automatically via ACS (Auto-Configuration Server). 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced >...
  • Page 112 Chapter 14 Administrate Your Network • CWMP: Toggle On to enable the CWMP (CPE WAN Management Protocol) feature. • Inform: Enable this feature to send an Inform message to the ACS (Auto Configuration Server) periodically. • Inform Interval: Enter the time interval in seconds when the Inform message will be sent to the ACS.

  • Page 113: Snmp Settings

    SNMP manager, and sending traps when an event occurs. So a router contains SNMP “agent” software can be monitored and/or controlled by SNMP Manager using SNMP messages. 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the modem router. 2. Go to Advanced >...
  • Page 114 Chapter 14 Administrate Your Network • Read-only Community: Displays the default public community string that protects the router from unauthorized access. • Write Community: Displays the default write community string that protects the router from unauthorized changes. • System Name: Displays the administratively-assigned name for this managed device.
  • Page 115 T2. What should I do if I forgot my password? Web management page password: • If you are using a TP-Link ID to log in, click Forgot password on the login page and then follow the instructions to reset the password.
  • Page 116 4 ) Click settings, deselect the following three options and click OK; 5 ) Go to Advanced > Restore advanced settings, click to save the settings.
  • Page 117 • Change a web browser or computer and log in again. • Reset the modem router to factory default settings. Open a web browser and log in again. If login fails, please contact our Technical Support. Note: You’ll need to reconfigure the modem router to surf the internet once the modem router is reset. T4.
  • Page 118 In this case, you can use MAC Clone to allow more computers to access the internet via the same account. 1. Visit http://tplinkmodem.net, and log in with your TP-Link ID or the password you set for the modem router.
  • Page 119 6 ) Click OK. • For Windows 7/8/8.1/10: 1 ) Right-click the Network icon on the system tray and select Open Network and Sharing Center > Change adapter settings. 2 ) Right-click your network connection (wired or wireless) and select Properties. 3 ) Double-click Internet Protocol Version 4 (TCP/IPv4).
  • Page 120 • If you can find your wireless network but fail to connect, follow the steps below: 1. Authentication problem: Network Security Key Mismatch. 1 ) Sometimes you will be asked to type in a PIN number when you connect to the wireless network for the first time.
  • Page 121 4 ) Connect to wireless network. 2. Windows was unable to connect to XXXX /Cannot join this network/Taking longer than usual to connect to this network. 1 ) Check the wireless signal strength of your network, if it is weak (1~3 bars), please move the router closer and try again;...
  • Page 122 Specifications are subject to change without notice. is a registered trademark of TP-Link Technologies Co., Ltd. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from TP-Link Technologies Co., Ltd.

  • Page 123: Ce Mark Warning

    The device complies with RF specifications when the device used at 20 cm from your body. TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.
  • Page 124 Explanation of the symbols on the product label Symbol Explanation DC voltage RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.

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