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Easy-Start Feature Is Activated; Battery Is Almost Empty; Worn Out Brush Head; Brush Head Is Not Attached Properly - Philips Sonicare Series Troubleshooting Manual

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My Philips Sonicare Toothbrush vibration is less powerfull than before
Is your Philips Sonicare Toothbrush vibrating weakly or less powerful than before? You can use
these possible causes and solutions to try and solve this issue yourself.

Easy-start feature is activated

Some models come with the Easy-start feature activated. The Easy-start feature enables you to
increase the vibrations over time to get used to electric brushing. Disable the Easy-start feature to
increase the vibrations. You can find detailed instructions in the user manual that came with your
Philips Sonicare Toothbrush to deactivate the Easy-start feature.

Battery is almost empty

The vibrations of your Philips Sonicare Toothbrush weaken as the battery runs out. Fully charge
your toothbrush to increase vibrations. It can take up to 24 hours to fully charge your Philips
Sonicare Toothbrush. Be sure to use the original charger that came with your toothbrush. Some
Philips Sonicare Toothbrushes come with different types of chargers. They are not
interchangeable.

Worn out brush head

Older brush heads can seem less effective or powerful while brushing. We recommend you to
replace your brush head after 3 months of use.
My Philips Sonicare brush head falls off from my toothbrush handle
If your Philips Sonicare brush head falls off from your toothbrush handle, follow our solutions
below.

Brush head is not attached properly

Ensure that the brush head is inserted properly and aligned in the same direction as the front
handle.
Note: There will be a small gap between the brush head and handle. This is normal.
Brush head or handle is dirty

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