Troubleshooting; Checklist - Intermec EasyCoder E4 User Manual

Chapter 5

Troubleshooting

Checklist

Symptom
Overall weak printout
Printout weaker on one side
Weak spots
Overall dark printout
Excessive bleeding
Transfer ribbon breaks
White areas in transfer printing
Transfer ribbon wrinkles
Dark lines along feed direction
White lines along feed direction
Large part of dot line missing
Printout missing along inner edge Bad media alignment
36
The list below is intended to help you to correct possible printout
troubles or fl aws in printout quality, and to decide when assis-
tance from the Service dept. of the nearest Intermec distributor is
required. Note that most problems are due to operating errors or
normal wear of the printhead.
Possible Cause
Wrong Paper Type parameter
Low Contrast parameter value
Printhead pressure too low
Worn printhead
Wrong printhead voltage
Uneven printhead pressure
Foreign particles on media/ribbon
Media/ribbon don't match
Poor media or ribbon quality
Worn printhead
Worn platen roller
Wrong Paper Type parameter
Too high Contrast parameter value
Printhead pressure too high
Wrong printhead voltage
Wrong Paper Type parameter
Contrast parameter value too high
Printhead pressure too high
Faulty energy control
Wrong Paper Type parameter
Ribbon supply unit stuck
Bad energy control
Transfer ribbon wrinkled
Incorrect edge guide adjustment
Too strong printhead pressure
Foreign objects on printhead
Printhead dirty
Missing dots on printhead
Wrong X-start or Width parameter
Failing printhead
Failing strobe signal
X-start parameter value too low
Remedy
Change parameter
Change parameter
Adjust printhead pressure
Replace printhead
Replace CPU board
Adjust pressure
Clean media/ribbon
Change media or ribbon
Change media or ribbon
Replace printhead
Check/replace
Change parameter
Change parameter
Adjust both knobs
Replace CPU board
Change parameter
Change parameter
Adjust both knobs
Replace CPU board
Change parameter
Adjust
Check CPU board
Adjust
Adjust
Adjust both knobs
Clean printhead
Clean printhead
Replace printhead
Change parameter
Replace printhead
Check CPU-board
Adjust
Increase
Intermec EasyCoder E4 – User's Guide
Refer to
Chapter 4
Chapter 4
Chapter 6
Chapter 6
¤ Call Service
Chapter 6
n.a.
Chapter 3
Chapter 3
Chapter 6
¤ Call Service
Chapter 4
Chapter 4
Chapter 6
¤ Call Service
Chapter 4
Chapter 4
Chapter 6
¤ Call Service
Chapters 4
¤ Call Service
¤ Call Service
See below
Chapter 3
Chapter 6
Chapter 6
Chapter 6
Chapter 6
Chapter 4
Chapter 6
¤ Call Service
Chapter 3
Chapter 4