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Troubleshooting
Problem
Possible cause
Reduced
You moved
epilating
the epilator
performance.
in the wrong
direction.
You placed
the epilating
head on the
skin at the
wrong angle.
The epilating
head did not
touch the skin.
You moistened
your skin
with water or
a cream or
other skincare
product prior
to epilation.
You moved
the appliance
over the skin
too fast.
The
The batteries
appliance
are empty.
does not
work.
The socket
to which the
appliance is
connected is
not live.
The appliance
is not switched
on.
You did not
attach the
epilating
head correctly.
4203.000.6186.1
Problem
Skin irritation
Solution
occurs.
Move the
appliance
against the
direction of hair
growth.
Make sure
you place
the appliance
perpendicularly
onto the skin.
Make sure the
epilating head
(and the leg
skin cooler, if
present) are in
proper contact
with your skin
during epilation.
Make sure your
skin is entirely
dry and free
from grease.
Do not put
any cream,
The leg skin
body milk or
cooler is not
other skincare
cold enough.
product on
your skin before
you start to
epilate.
Move the
appliance
over the skin
at moderate
speed.
Charge the
batteries.
Make sure the
socket you use
is live. If you use
a socket in
a bathroom
cabinet, you
may need to
switch on the
light to activate
the socket.
Switch on the
appliance.
Place the
epilating
head on the
appliance and
press it onto
the appliance
until it snaps
home ('click').
Possible cause
Solution
You used the
Some skin
epilator for
irritation may
the first time
occur the first
or after a long
few times
period of
you use the
disuse.
appliance. This
is absolutely
normal
and usually
disappears
quickly. For
tips to reduce
skin irritation,
see the first
section of
chapter 'Using
the appliance'.
Also make sure
you keep the
epilating head
clean.
You have
Do not use any
applied too
pressure when
much pressure
you move the
to the
appliance over
appliance
skin
You did
Put the skin
not freeze
cooler without
the leg skin
the insulating
cooler long
sleeve in
enough.
the freezer
or freezing
compartment
(***) for at
least 4 hours.
When the
colour of
the fluid has
changed from
white to
completely blue,
the skin cooler
is ready for use.
You did not
Put the skin
put the leg
cooler without
skin cooler in
the insulating
the freezer
sleeve in
or freezing
the freezer
compartment.
or freezing
compartment
(***) for at
least 4 hours.
Do not store
the skin
cooler in the
refrigerator.
The leg skin
Make sure the
cooler did not
skin cooler
touch the skin.
is always in
proper contact
with your skin
during epilation.
Only use the
leg skin cooler
to epilate your
legs.
Problem
Possible cause
The pivoting
The pivoting
cooling head
cooling head is
of the leg
frozen.
skin cooler
does not
move.
It is not
You did not
possible to
press the
remove the
release button.
epilating
head.
It is not
You did not
possible to
press the
remove the
release button.
shaving head.
Reduced
The shaving
shaving
head is dirty.
performance.
The cutter unit
is damaged or
worn.
Stronger
The cutter unit
skin irritation
is damaged or
than usual
worn.
after shaving.
Solution
Pass the skin
cooler over
your leg a
few times to
make it pivot
again. Always
make sure the
outside of the
skin cooler is
completely
dry before you
freeze it.
Press the
release button
and pull the
epilating
head off the
appliance.
Press the
release button
and pull the
shaving head off
the appliance.
Switch off
the appliance,
unplug it and
remove the
shaving head.
Then clean the
cutter unit and
the shaving
head with
the cleaning
brush supplied.
Remove any
hairs that are
stuck under the
trimmers.
Replace the
cutter unit.
Replace the
cutter unit.
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