Troubleshooting - EdgeStar BIDW1802SS Installation Manual

Troubleshooting

Issue
Dishwasher does not
start
Water not pumped from
dishwater
Suds in tub
Stained tub interior
White film on dishwasher
interior surface
Rust stains appear on
cutlery
Knocking noise inside of
dishwasher
Rattling noise inside of
dishwasher
Knocking noise in water
pipes
Follow the troubleshooting guide below to resolve common issues:
Possible Cause
Fuse is blown or
circuit breaker is
tripped
Power Supply is
not turned on
Dishwasher door is
not properly closed
Kink in drain hose
Filter clogged
Kitchen sink
clogged
Improper detergent
Spilled rinse aid
Detergent used
contained colorant
Hard water
minerals
Items are not non-
corrosive
The spray arm is
knocking against
an item in the dish
rack
Item is not securely
placed in dish rack
Pipe cross-section
may problems
Solution
Replace fuse or reset circuit breaker. Remove any
other appliances sharing the same circuit with the
dishwasher.
Ensure the dishwasher is turned on and the door is
closed securely.
Make sure the power cord is properly plugged into
the wall socket.
Close dishwasher, ensuring that the door latches.
Check drain hose.
Check coarse filter.
Ensure kitchen sink is draining well. If sink is not
draining, refer to a plumber.
Use only the specified detergent. If improper
detergent was used, open the dishwasher allowing
suds to evaporate. Add 1 gallon of cold water to
the tub. Close and latch the door. Start the
"RINSE" wash cycle to drain the water. Repeat if
necessary.
Always clean up rinse aid spills immediately.
Do not use detergents with colorants.
While wearing rubber gloves, use a damp sponge
to clean the interior with dishwasher detergent.
Never use any other cleaner to clean dishwasher.
Do not place non-dishwasher safe items in
dishwasher.
Pause the wash cycle and rearrange the items
which are obstructing the movement of the spray
arm.
Pause the wash cycle and secure the items in the
dish rack.
Contact a plumber. This is not related to the
dishwasher.
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