9.3.2.
Image Defects
Trouble
The printout is whitish
or light
Toner spots
White spots
Toner comes off
Black vertical stripes
Cause
•
Toner is low.
•
The print media does not meet
usage specifications, such as
the media is damp or too
rough.
•
The resolution in the print
program is set too low, the
density setting is too low, or the
toner save mode is clicked.
•
The laser toner cartridge is
damaged.
•
The laser toner cartridge is
dirty or toner leaks.
•
The laser toner cartridge is
damaged.
•
The print media that does not
meet usage specifications,
such as the media is damp or
too rough, has been used.
•
The feed channel is dirty.
•
The print media that does not
meet usage specifications, such as
the media is damp or too rough,
has been used.
•
The feed channel is dirty.
•
The internal part of the laser toner
cartridge is damaged.
•
The reflective glass of the laser
inside the printer is dirty.
•
The print media that does not
meet usage specifications, such
as the media is damp or too rough,
has been used.
•
The inside of the printer is dirty.
•
The laser toner cartridge is
damaged.
•
The internal part of the printer is
damaged.
•
The laser toner cartridge is dirty.
•
The internal part of the laser toner
cartridge is damaged.
•
The reflective glass of the lase
inside the printer is dirty.
•
The feed channel is dirty.
Solution
• Please properly use the print
media within the specification
range.
• Set the print resolution, density,
or cancel the ticked toner save
mode in the program.
• Please use the print media
within the specification range.
• Clean the feed channel.
• We recommend that you
replace the toner cartridge and
use an original one.
• Please use the print media
within the specification range.
• Clean the feed channel.
• Clean the reflective glass of the
laser.
• Please use the print media
within the specification range.
• Clean the inside of the printer.
• We recommend that you
replace the toner cartridge and
use an original one.
• Clean the reflective glass of
the laser at the back of the
printer.
• Clean the feed channel at the
back of the printer.
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