Troubleshooting - Kohler K-1112 Homeowner's Manual

One-Year Warranty (cont.)
4. The time of repair will not exceed six (6) weeks commencing on the date the product is received.
5. It is recommended that the consumer save the invoice or receipt as additional protection, as it may
substitute the warranty in the case that there is a discrepancy in the validity of the warranty.
EXCEPTIONS AND RESTRICTIONS
The Warranty will not be valid in the following cases:
1. When the product is not operated in accordance with the instructions concerning use and operation set
forth in the owner's manual or installation instructions, and when the recommendations and warnings
included are not observed.
2. When the product has been modified or dismantled partially or totally; or has been used in a negligent
fashion and as a consequence has suffered damages attributable to the consumer, individual, or hardware not
authorized by Kohler Co.
3. This warranty does not cover the damages as a result of disaster such as fire or acts of God, including
flooding, earthquake, or electric storms, etc. To obtain a list of distributors in your area where you can
exercise your rights under this warranty, please call 001-877-680-1310.
KOHLER CO., KOHLER, WI 53044 U.S.A.
IMPORTER:
INTERNACIONAL DE CERÁMICA, S.A.B. DE C.V.
AV. CARLOS PACHECO NO. 7200
CHIHUAHUA, CHIH., MEXICO C.P. 31060
TEL: 52 (14) 29-11-11

Troubleshooting

This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct any electrical problems. For warranty service, contact your dealer or wholesale
distributor.
Symptoms
Bath with airjets does not
1.
start.
2. Blower motor starts, but
there are few or no
bubbles.
3. Bath with airjets stops
automatically before 18
minutes.
1034591-5-K
Probable Causes
A. No power to blower motor.
B. User keypad cable loose or
damaged.
C. User keypad does not work.
D. Blower motor does not work.
A. Blower motor is disconnected.
B. Leaks in harness connections
C. Blower motor air flow is
restricted.
A. GFCI or RCD trips.
B. Motor overheated and protection
device activated.
Recommended Action
A. Set/reset GFCI or RCD breaker;
check wiring. If the problem
persists, refer to installer/dealer.
B. Check wire connections. If
necessary, replace user keypad
cable. Refer to installer/dealer.
C. Check wire connections. Replace
user keypad. Refer to
installer/dealer.
D. Replace blower motor. Refer to
installer/dealer.
A. Connect blower motor to air
harness.
B. Check for and repair any leaks.
C. Clean the area around the blower
motor. Ensure adequate
ventilation.
A. Identify source of fault and
correct. If the problem persists,
refer to installer/dealer.
B. Check for blockage at motor
vents. Remove blockage and
allow motor to cool.
6 Kohler Co.