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Fujitsu PRIMERGY TX2550 M4 Operating Manual

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Operating Manual - English
FUJITSU Server PRIMERGY TX2550 M4
Operating Manual
May 2018

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Summary of Contents for Fujitsu PRIMERGY TX2550 M4

  • Page 1 Operating Manual - English FUJITSU Server PRIMERGY TX2550 M4 Operating Manual May 2018...
  • Page 2 – The contents of this manual may be revised without prior notice. – Fujitsu assumes no liability for damages to third party copyrights or other rights arising from the use of any information in this manual. – No part of this manual may be reproduced in any without the prior written permission of Fujitsu.
  • Page 3 Before reading this manual For your safety This manual contains important information for safely and correctly using this product. Carefully read the manual before using this product. Pay particular attention to the accompanying manual "Safety Notes and Regulations" and ensure these safety notes are understood before using the product.
  • Page 4 Please consult the sales staff of Fujitsu if intending to use this product for high safety use. Measures against momentary voltage drop This product may be affected by a momentary voltage drop in the power supply caused by lightning.

  • Page 5: Table Of Contents

    Contents Introduction ......9 Concept and target groups for this manual ..9 Documentation overview .
  • Page 6 Contents Starting up and operation ....59 Access to the drives (floorstand model) ... . 59 6.1.1 Enabling access to the accessible drives .
  • Page 7 Contents No mouse pointer displayed on screen ... . 85 Incorrect date and time ....86 System will not boot .
  • Page 8 Contents Betriebsanleitung TX2550 M4...

  • Page 9: Introduction

    PRIMERGY TX2550 M4 rack model The PRIMERGY TX2550 M4 rack model is a 4U rack server with maximum levels of performance, expandability and availability. The new modular concept supports excellent expandability with up to 32 2.5- inch HDDs or up to 12 3.5-inch HDDs, up to 10 PCIe Gen 3 cards and up to...

  • Page 10: Documentation Overview

    Introduction Documentation overview More information on your PRIMERGY TX2550 M4 can be found in the following documents: – "Quick Start Hardware - FUJITSU Server TX2550 M4" leaflet – ServerView Quick Start Guide – "Safety Notes and Regulations" manual " 安全上のご注意 " for Japan –...

  • Page 11: Notational Conventions

    Introduction All documentation on PRIMERGY hardware and ServerView software is available online from the Fujitsu manuals server at: http://manuals.ts.fujitsu.com For Japan: http://www.fujitsu.com/jp/products/computing/servers/primergy/manual/ The complete PRIMERGY documentation set can also be downloaded as a DVD ISO image at: ftp://ftp.ts.fujitsu.com/images/serverview/manuals For Japan: http://www.fujitsu.com/jp/products/computing/servers/primergy/downloads/...
  • Page 12 Introduction Operating Manual TX2550 M4...

  • Page 13: Functional Overview

    This section provides information on the features and technical data of the PRIMERGY TX2550 M4 server. For information on key characteristics and layout of the system board, see the "FUJITSU Server PRIMERGY TX2550 M4 Server Upgrade and Maintenance Manual". Features...
  • Page 14 For Japan: http://www.fujitsu.com/jp/products/computing/servers/primergy/ System board The features of the system board are described in the "FUJITSU Server PRIMERGY TX2550 M4 Upgrade and Maintenance Manual", the setup possibilities are described in the "D3386 BIOS Setup Utility for FUJITSU Server PRIMERGY TX2550 M4 Reference Manual".
  • Page 15 Functional overview Slots for expansion cards The server can be flexibly expanded via six full hight PCIe Gen3 low profile adapters (3 PCIe x8, 3 PCIe x16). One horizontal chassis slot is occupied by the OCP module. For more information on the OCP module, see the associated documentation. HDDs/SSDs The server is shipped with one of the following drive cages: –...
  • Page 16 "Configuring the SAS/SATA RAID controller" on page For more information on SAS/SATA RAID controllers, see the "Modular RAID Controller Installation Guide" (on the Fujitsu manuals server under x86 Servers - Expansion Cards - Storage Adapters - LSI SAS / SCSI RAID Controllers).
  • Page 17 Functional overview USB connectors Two USB 3.0 connectors on the front of the device support activities carried out by the service technician. The maximum length of the external cable is two meters for the USB connectors on the front. Another four USB connectors are available on the rear of the device (4x USB 3.0).
  • Page 18 "hides" the defective system components. The PDA (Prefailure Detection and Analysis) technology from Fujitsu analyzes and monitors all components that are critical for system reliability. The SAS/SATA RAID controller supports different RAID levels and increase the availability and data security of the system.
  • Page 19 Server management is implemented using the ServerView Operations Manager supplied and the PDA (Prefailure Detection and Analysis) technology from Fujitsu. PDA reports the threat of a system error or overload at an early stage, allowing preventive measures to be taken.
  • Page 20 Functional overview Round-the-clock monitoring, regardless of server status ● High-performance, graphical console bypass (AVR) protected by ● HTTPS/SSL (128 bit) Remote storage via USB ● Remote power on ● Intrusion detection in the floorstand model ● Temperature monitoring of the CPU and the surrounding area ●...
  • Page 21 BIOS update. With the iRMC (integrated Remote Management Controller) on the system board, the PRIMERGY TX2550 M4 server can also be maintained and serviced remotely. This enables remote diagnosis for system analysis, remote configuration and remote restart should the operating system or hardware fail.

  • Page 22: Server Specification

    Functional overview Server specification This section explains the specifications for the server. The specifications for this server are liable to be updated without any notice. Please be forewarned. System board System board type D3386 Chipset Intel C624 Processor (CPU) ® ®...
  • Page 23 Functional overview Interfaces 6 x USB 3.0 (2 x front, 4 x rear) Internal: 1x USB2.0 (Backup), 1x USB3.0 (Type A) Graphics (15-pin) 1 x VGA Serial 1 (9-pin) 1 x serial RS-232-C, usable for iRMC S5 or system or shared (optional) LAN / Ethernet OCP option: –...
  • Page 24 Functional overview Remote Management Integrated Remote Management Controller Controller (iRMC S5), 256 MB DDR3-800 SRAM for video, IPMI 2.0 compatible Trusted Platform Infineon / separate module; TCG V1.2 or TCG V2.0 Module (TPM) compliant (option) RAID controllers (expansion cards) RAID controllers RAID 5/6 Ctrl., HDD SAS up to 12 Gbit/s, LSI, 8 ports ext.
  • Page 25 Functional overview Drive bays Hard disk bay Up to 32x hot plug 2.5-inch, or up to 12x hot plug 3.5- configuration inch Up to 8x PCIe SSD Accessible drive bays Up to 3x 1.6-inch drive bays for ODD or backup Operating panel Operating buttons On/off button...
  • Page 26 EN 60721 / IEC 721 Part 3-3 Environment class 2K2 EN 60721 / IEC 721 Part 3-2 Temperature: Operation (3K2) 5°C ... 40°C (with Fujitsu ATD 40°) 5°C ... 45°C (with Fujitsu ATD 45°) 10°C ... 35°C (without Fujitsu ATD) Transport (2K2) -25°C ... 60°C Humidity 10% ...
  • Page 27 Functional overview Noise level (depending on the configuration) The acoustic noise values are depending on the system configuration. Standard configuration Sound power level 4.2 B (standby) (ISO 9296) 4.8 B (operation) Sound pressure level at adjacent workstation 24 db(A) (standby) (ISO 9296) 30 db(A) (operation) Electrical data: 450 W Platinum...
  • Page 28 Functional overview Compliance with standards Product safety and ergonomics International IEC 60950-1 2ed; am1 + am2 Europe Safety EN 60950-1 2ed; A1 + A2 + A11 + A12 EN 62479 Ergonomics ISO 9241-3 EN 29241-3 EK1-ITB2000:20xx USA / Canada CSA-C22.2 No. 60950-1-07 2ed; am1 + am2 UL 60950-1 2ed;...
  • Page 29 Functional overview CAUTION! This device meets the requirements of Class A CISPR 22/32. This device can cause radio interference in residential areas. Operating Manual TX2550 M4...
  • Page 30 Functional overview Operating Manual TX2550 M4...

  • Page 31: Installation Steps, Overview

    Installation steps, overview This chapter contains an overview of the steps necessary to install your server. Links take you to sections where you can find more detailed information about the respective steps: Ê First of all, carefully read the safety instructions in "Important information"...
  • Page 32 You will find more information on installing the server remotely or locally in the "ServerView Suite Installation Manager" user’s guide (on the Fujitsu manuals server under x86 Servers - Software - ServerView Suite - Server Installation and Deployment). Operating Manual...

  • Page 33: Important Information

    Important information In this chapter you will find essential information regarding safety when working on your server. Depending on your server or the installed options some information is not valid for your server. CAUTION! Before installing and starting up a server, please observe the safety instructions listed in the following section.
  • Page 34 Important information Before starting up During installation and before operating the server, observe the instructions ● on environmental conditions for your server. If the server is brought in from a cold environment, condensation may form ● both inside and on the outside of the server. Wait until the server has acclimatized to room temperature and is absolutely dry before starting it up.
  • Page 35 Important information Always connect the server and the attached peripheral devices to the same ● power circuit. Otherwise you run the risk of losing data if, for example, the server is still running but a peripheral device (e.g. memory subsystem) fails during a power outage.
  • Page 36 Important information The warranty is void if the server is damaged during installation or ● replacement of server expansions. Only set screen resolutions and refresh rates that are specified in the ● operating manual for the monitor. Otherwise, you may damage your monitor. If you are in any doubt, contact your sales outlet or customer service center.
  • Page 37 Important information The battery used in this server may present a fire or chemical burn hazard if ● mistreated. Do not disassemble, heat about 100 °C (212F), or incinerate the battery. Replace the lithium battery on the system board in accordance with the ●...
  • Page 38 Important information Do not pull on, press hard, or otherwise handle the CD/DVD/BD tray ● roughly. Do not disassemble the optical disk drive. ● Before use, clean the optical disk tray using a soft, dry cloth. ● As a precaution, remove disks from the optical disk drive when the ●...
  • Page 39 Important information You can prevent damage from the optical disk drive and the CDs/DVDs/BDs, as well as premature wear of the disks, by observing the following suggestions: – Only insert disks in the drive when needed and remove them after use.
  • Page 40 Important information The circuit boards and soldered parts of internal options are exposed and ● can be damaged by static electricity. To ensure reliable protection, you must wear an earthing band on your wrist when working with ESD modules and connect it to an unpainted, conducting metal part of the server.
  • Page 41 Important information Notes on installing the server in the rack CAUTION! For safety reasons, at least 2 people are required to install the server ● in the rack because of its weight and size. (For the reader in Japan, please refer to " 安全上のご注意 ".) Never lift the server into the rack using the QRLs (Quick Release ●...

  • Page 42: Ce Conformity

    Important information CE conformity :The system complies with the requirements of European Regulations. Find the CE declaration on certificate portal: https://sp.ts.fujitsu.com/sites/certificates/default.aspx To open the CE declaration applicable for your system, proceed as follows: Ê Select Industry Standard Servers. Ê Select your model, e.g. Rack server.

  • Page 43: Fcc Class A Compliance Statement

    Consult the dealer or an experienced radio/TV technician for help. ● Fujitsu is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Fujitsu. The correction of interferences caused by such unauthorized modification, substitution or attachment will be the responsibility of the user.

  • Page 44: Environmental Protection

    Important information Environmental protection Environmentally-friendly product design and development This product has been designed in accordance with the Fujitsu standard for "environmentally friendly product design and development". This means that key factors such as durability, selection and labeling of materials, emissions, packaging, ease of dismantling and recycling have been taken into account.
  • Page 45 Further information can be found at: http://ts.fujitsu.com/recycling Details regarding the return and recycling of devices and consumables within Europe can also be found in the "Returning used devices" manual, via your local Fujitsu branch, or at: http://ts.fujitsu.com/recycling Operating Manual TX2550 M4...
  • Page 46 Important information Operating Manual TX2550 M4...

  • Page 47: Hardware Installation

    Hardware installation CAUTION! Follow the safety instructions in the chapter "Important information" ● on page Do not expose the server to extreme environmental conditions (see ● "Ambient conditions" on page 26). Protect the server from dust, humidity and heat. Make sure that the server is acclimatized for the time indicated in this ●...

  • Page 48: Unpacking The Server

    Hardware installation Unpacking the server CAUTION! Follow the safety instructions in chapter "Important information" on page The server must always be lifted or carried by at least two people. For Japan: Please refer to " 安全上のご注意 ". Do not unpack the server until it is at its installation location. Ê...

  • Page 49: Setting Up The Floorstand Model

    Hardware installation Setting up the floorstand model If you are not installing a PRIMERGY TX2550 M4 floorstand model, skip this section and continue reading at section "Installing/removing the server in/from the rack" on page CAUTION! Please note the safety instructions in chapter "Important information"...

  • Page 50: Installing/Removing The Server In/From The Rack

    If several units are simultaneously extended out of the rack, there is a risk that the rack could tip over. Fujitsu rack systems The rack systems from Fujitsu support the installation of PRIMERGY servers: – PRIMECENTER rack – PRIMECENTER M1 rack –...

  • Page 51: Connecting Devices To The Server

    The connectors for external devices are on the front and rear of the server. The additional connectors available on your server depend on the expansion cards installed. For more information, see the "FUJITSU Server PRIMERGY TX2550 M4 Server Upgrade and Maintenance Manual".
  • Page 52 Hardware installation 2.5-inch HDD/SSD model Figure 3: Server front 2.5-inch HDD/SSD model - example TX2550 M4 (rack model) Pos. Component 2.5-inch HDDs / SSDs / dummy modules ODD / 5.25-inch dummy module ID card 8x 2.5-inch HDD extension box / 8x 2.5-inch PCIe SSD extension box Front panel module Operating Manual TX2550 M4...
  • Page 53 Hardware installation 3.5-inch HDD model Figure 4: Server front 3.5-inch HDD model - example TX2550 M4 (rack model) Pos. Component 3.5-inch HDDs / dummy modules ID card 4x 3.5-inch HDD extension box Front panel module Operating Manual TX2550 M4...
  • Page 54 Hardware installation Figure 5: Connector panel Serial connector (optional)* 2 USB connectors (USB 3.0) Shared LAN connector Video connector (VGA) LAN connector Management LAN connector (for iRMC S5 server management function) 2 USB connectors (USB 3.0) 8* Dedicated slot for OCP modules * When using an OCP module, the standard PCIe x16 slot is not usable.

  • Page 55: Connecting The Server To The Mains

    A second PSU can be added to ensure a redundant power supply. If one PSU is defective, the other then guarantees unimpaired operation. In this case. the defective PSU can be replaced during operation (see the "FUJITSU Server PRIMERGY TX2550 M4 Server Upgrade and Maintenance Manual").

  • Page 56: Using The Cable Clamp

    Hardware installation 5.5.1 Using the cable clamp You can secure power cords in a cable clamp to ensure that the insulated connectors cannot be disconnected from the server accidentally. Figure 6: Cable clamp Ê Pull the cable clamp up (1). Ê...

  • Page 57: Notes On Connecting/Disconnecting Cables

    Hardware installation Notes on connecting/disconnecting cables CAUTION! Always read the documentation supplied with the device you wish to connect. Never connect, or disconnect cables during a thunderstorm. Never pull on a cable when disconnecting it. Always take hold of the cable by the plug.
  • Page 58 Hardware installation Operating Manual TX2550 M4...

  • Page 59: Starting Up And Operation

    Starting up and operation CAUTION! Follow the safety instructions in chapter "Important information" on page Access to the drives (floorstand model) 6.1.1 Enabling access to the accessible drives Figure 7: Removing the drive cover and placing it on the HDD cover Ê...

  • Page 60: Access To The Hdd Modules (Floorstand Model)

    Starting up and operation Please note the following when operating with tape drives: If the system is programmed to eject the media automatically, the accessible drives must not be obstructed. The drive cover is replaced and the server locked in the reverse order. 6.1.2 Access to the HDD modules (floorstand model) Figure 8: Removing the HDD cover...

  • Page 61: Controls And Indicators

    Starting up and operation Controls and indicators 6.2.1 Server front Figure 9: Controls on the front panel 6.2.1.1 Controls on the front panel Pos. Label Button Function Reboots the system. Press the reset button with a straightened end of a paper clip. RESET Reset button CAUTION!

  • Page 62: Indicators On The Front Panel

    Starting up and operation Pos. Label Button Function Used to switch the server on or off. If the system is running an ACPI- On/Off compliant operating system, pressing button the On/Off button will perform a graceful shutdown. 6.2.1.2 Indicators on the front panel Figure 10: Indicators on the front panel Pos.
  • Page 63 Starting up and operation Pos. Label Indicator Status Description No critical event detected (non CSS component). Prefailure event detected (non CSS Global Error orange on component). indicator, see also Non CSS component failure detected. "iRMC- Possible causes: related – System is out of the specified status temperature range orange...
  • Page 64 An emergency flash of the iRMC firmware is in progress. For further information on the emergency flash of the iRMC blue flashing orange flashing firmware, refer to the "FUJITSU Server PRIMERGY TX2550 M4 Upgrade and Maintenance Manual". Operating Manual TX2550 M4...

  • Page 65: Indicator On The Odd

    Starting up and operation 6.2.1.3 Indicator on the ODD Figure 11: Example: Indicator on the ODD Pos. Indicator Status Description The ODD is inactive. Activity indicator green on The storage medium is being accessed. There are also ODDs without activity indicators. Operating Manual TX2550 M4...

  • Page 66: Indicators On The Hot-Plug Hdd/Ssd Module

    Starting up and operation 6.2.1.4 Indicators on the hot-plug HDD/SSD module Figure 12: Indicators on the hot-plug HDD/SSD module Pos. Label Indicator Status Description The HDD/SSD is inactive. Access indicator green on The HDD/SSD being accessed No HDD/SSD error detected. An HDD/SSD error has been detected.

  • Page 67: Server Rear

    Starting up and operation 6.2.2 Server rear 6.2.2.1 Indicators on the I/O panel ID, CSS and Global Error indicators Figure 13: ID, CSS and Global Error indicators Operating Manual TX2550 M4...
  • Page 68 Starting up and operation Pos. Indicator Status Description The server has been highlighted using ID indicator, ServerView Operations Manager, iRMC web see also blue on interface or the ID button on the front panel for "iRMC- easy identification. related status The server has been highlighted for easy blue signals"...
  • Page 69 An emergency flash of the iRMC firmware is in progress. For further information on the emergency flash of the iRMC blue flashing orange flashing firmware, refer to the "FUJITSU Server PRIMERGY TX2550 M4 Upgrade and Maintenance Manual". Operating Manual TX2550 M4...
  • Page 70 Starting up and operation LAN indicators Figure 14: LAN indicators Pos. Indicator Status Description green on A LAN connection has been established. LAN is not connected. link / transfer green indicator LAN data transfer is in progress. flashing yellow on Data traffic at a transfer rate of 1 Gbit/s.

  • Page 71: Indicators On Psus (Slide-In Units)

    Starting up and operation 6.2.2.2 Indicators on PSUs (slide-in units) Figure 15: PSU status indicator (AC PSU) Pos. Indicator Status Description green The server is switched off, but mains voltage flashing is present (standby mode). green on The server is switched on and operating properly.

  • Page 72: Id Card

    Starting up and operation ID card Figure 16: ID card You can pull out the ID card as far as it will go and push it back again. The ID card contains various system information, such as the product name, serial number, order number, MAC addresses and DNS name (for Japan, only the product name and the serial number).

  • Page 73: Switching The Server On And Off

    "Safety Precautions". When operating the device outside of this operating environment, the server may operate improperly and data loss may occur. Furthermore, Fujitsu cannot be held responsible for any related damage, malfunction, or loss of data, etc.
  • Page 74 Starting up and operation Ê Follow the on-screen instructions (see also section "Configuring the server and installing the operating system with the ServerView Installation Manager" on page 78 or section "Configuring the server and installing the operating system without the ServerView Installation Manager"...
  • Page 75 Starting up and operation – After power failure The server automatically reboots following a power failure (depending on the settings in the BIOS or in iRMC S5). – Power button override The system can be switched off (hard power off) by keeping the On/Off button (approximately 4 - 5 seconds).

  • Page 76: Configuring The Server

    Installation Manager. Using the ServerView Installation Manager is recommended. The controller has its own configuration utility. For more information, see the “Embedded MegaRAID Software User’s Guide” (on the Fujitsu manuals server under x86 Servers - Expansion Cards - Storage Adapters - LSI SAS / SCSI RAID Controllers).

  • Page 77: Configuring The Sas/Sata Raid Controller

    A separate utility is available to the controller for MegaRAID configuration. For more information, see the "SAS Software User’s Guide" (on the Fujitsu manuals server under x86 Servers - Expansion Cards - Storage Adapters - LSI Configuration Software). For more information on modular RAID controllers, see the "Modular RAID Controller Installation Guide"...

  • Page 78: Configuring The Server And Installing The Operating System With The Serverview Installation Manager

    This configuration is detected automatically. Descriptions of operating systems not covered in the RAID controller manual are provided in the corresponding readme files under: http://www.fujitsu.com/global/services/computing/server/ia/driver/index.html For Japan: http://www.fujitsu.com/jp/products/computing/servers/primergy/downloads/ To find out how to operate the ServerView Installation Manager and for further information, refer to the associated manual.

  • Page 79: Configuring The Server And Installing The Operating System Without The Serverview Installation Manager

    Starting up and operation 6.5.4 Configuring the server and installing the operating system without the ServerView Installation Manager Configuring the onboard SAS/SATA controller Configure the controller, see section "Configuring the onboard SATA controller" on page Configuring the SAS/SATA RAID controller with "MegaRAID functionality" Configure the controller, see section "Configuring the SAS/SATA RAID controller"...

  • Page 80: Cleaning The Server

    Starting up and operation Cleaning the server CAUTION! Switch off the server and disconnect the power plugs from the properly grounded power outlets. Do not clean any interior parts yourself; leave this job to a service technician. Do not use any cleaning agents that contain abrasives or may corrode plastic.

  • Page 81: Property And Data Protection

    By combining these options, you can also achieve optimum protection for your system. A detailed description of the Security menu and how to assign passwords can be found in the "D3386 BIOS Setup Utility for FUJITSU Server PRIMERGY TX2550 M4 Reference Manual". Operating Manual...
  • Page 82 Property and data protection Operating Manual TX2550 M4...

  • Page 83: Troubleshooting And Tips

    Troubleshooting and tips CAUTION! Follow the safety instructions in the "Safety notes and regulations" manual or " 安全上のご注意 " and in chapter "Important information" on page If a fault occurs, attempt to resolve it using the measures described: – in this chapter, –...

  • Page 84: Server Switches Itself Off

    Troubleshooting and tips Server switches itself off Server Management has detected an error Ê Check the error list of System Event Log in ServerView Operations Manager or in the iRMC web interface, and attempt to eliminate the error. Screen remains blank Monitor is switched off Ê...

  • Page 85: Flickering Stripes On Monitor Screen

    Troubleshooting and tips Flickering stripes on monitor screen CAUTION! Switch off the server immediately. Risk of damaging the server. Monitor does not support the set horizontal frequency Ê Find out which horizontal frequency your monitor screen supports. You will find the horizontal frequency (also known as line frequency or horizontal deflection frequency) in the documentation for your monitor.

  • Page 86: Incorrect Date And Time

    If the date and time are still wrong after the server has been switched off and back on again, replace the lithium battery (for a description refer to the "FUJITSU Server PRIMERGY TX2550 M4 Upgrade and Maintenance Manual") or contact our customer service team.

  • Page 87: Added Drive Is Reported As Defective

    If the HDD continues to be shown as defective, then replace it. 8.11 Error message on screen The meaning of the error message is explained in the documentation for the relevant components and programs on the Fujitsu manuals server. 8.12 Expansion cards or onboard devices not recognized When an expansion card is added, other expansion cards or onboard devices might not be recognized.

  • Page 88: Temperature Warning

    Troubleshooting and tips 8.13 Temperature warning A temperature warning is output to the hardware event log and OS event log, or ServerView issues a notification of a temperature warning such as by a popup message The above log is output or the above notification is issued by ServerView when the ambient temperature exceeds the upper limit of the temperature boundaries.

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