Troubleshooting - Philips AZ4000 User Manual

If a fault occurs, first check the points listed below before taking the set for repair. Do
not open the set as there is a risk of electric shock.
If you are unable to remedy a problem by following these hints, consult your dealer or
service center.
WARNING: Under no circumstances should you try to repair the set yourself, as this
will invalidate the warranty.
Problem
No sound/power
Display does not function
properly/ No reaction to
operation of any of the
controls
INSERT CD or CHECK DISC
indication
CD playback does not work
The CD skips tracks
Solution
– Volume not adjusted. Adjust the VOLUME.
– Power cord not securely connected.
Connect AC power cord properly.
– Batteries dead /incorrectly inserted.
Insert (fresh) batteries correctly.
– Electrostatic discharge.
Switch off and unplug the set.
Reconnect after a few seconds.
– No CD inserted, insert a CD.
– CD badly scratched or dirty.
Replace/ clean CD (see Maintenance).
– Laser lens steamed up.Wait until lens has cleared.
– CD-R(W) is blank or the disc is not finalized.
Use a finalized CD-R(W).
– CD badly scratched/ dirty.
Replace/ clean CD (see Maintenance).
– Laser lens steamed up.
Wait until lens has acclimatized.
– Disc damaged or dirty. Replace or clean disc.
– SHUFFLE or a program is active.
Quit SHUFFLE / program mode(s).

Troubleshooting

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