Troubleshooting - Dimplex CAS500 Manual

Troubleshooting

Symptom
The flame effect will
not start.
The flame effect is too
low.
Unpleasant smell
when unit is used.
The flame effect has
too much smoke.
Cause
Mains plug is not plugged in.
Low water level.
Low voltage connector not connected prop-
erly. (See Fig.10)
Flame effect control knob is set too low.
The Disc in the transducer might be dirty
The wire from the Transducer Unit is sitting
over the disc
Dirty or stale water.
Using unfiltered tap water.
Flame effect setting is too high.
Corrective Action
Check plug is connected to wall socket cor-
rectly.
Check that the water tank is full and there is
water in the sump.
Check that the connector is inserted correct-
ly. (See Fig.10)
Increase level of flame by pressing
your remote or receiver
Clean the Disc with a soft brush. See 'Main-
tenance.' for a step by step procedure.
Direct the wire to the back of the sump and
make sure it sits into the side slot exiting the
sump.
Clean the unit as described under mainte-
nance.
Use only filtered tap water.
Turn down the flame effect. Give the flame
generator some time to adjust to the new
setting.
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