Toshiba B-SX6T Series Owner's Manual page 111

5. TROUBLESHOOTING
5.2 Possible Problems (Cont.)
Possible Problems
Nothing is printed on
the media.
The printed image is
blurred.
The optional cutter
module does not cut.
The optional Strip
Module does not
remove labels from the
backing paper.
Causes
1. The media is not loaded properly.
2. The ribbon is not loaded properly.
3. The ribbon and media are not matched.
1. The ribbon and media are not matched.
2. The Print Head is not clean.
1. The Cutter Unit is not closed properly.
2. The media is jammed in the Cutter.
3. The cutter blade is dirty.
Label stock is too thin or the glue is too
sticky.
1. Load the media properly.
⇒ Section 2.4.
2. Load the ribbon properly.
⇒ Section 2.5.
3. Select an appropriate ribbon for the
1. Select an appropriate ribbon for the
2. Clean the print head using a Print Head
1. Close the Cutter Unit properly.
2. Remove the jammed paper.
⇒ Section 4.1.5.
3. Clean the cutter blade.
⇒ Section 4.1.5.
Refer to Section 7.1 Media and change
the label
E5- 4
ENGLISH VERSION EO1-33056
5.2 Possible Problems
Solutions
media type being used.
media type being used.
Cleaner or a cotton swab slightly
moistened with ethyl alcohol.