Troubleshooter - Topcom Skylanr@cer 500 User Manual

HL_DM5201_GB.qxd 16-04-2003
Deskmaster
• Select the menu entry to AB port
• Select the required service type
• Select the required service type
• Select the required service type
• Select the required service type
To set the analogue device as
fax Gr2/Gr3 select 'fax'.
IMPORTANT : Changing the type of call of the analogue device can make it impossible to call certain numbers. Normally
it should be set to 'Tel_speech' for a normal telephone or 'Fax' for analogue fax device.

16 TROUBLESHOOTER

Symptom
No function
No display
No ringing
An available function
cannot be used
Your partner cannot
hear you
No calling partner
number display
No new connection
at "Call pickup"
The phone displays an
error message such as
<01> wrong MSN
13:25 Page 45
Cause
• Mains failure. Check if the power supply (220V) of your NT1 box
is connected.
• Error in the line connectors.
• NT1 box in emergency mode operation (mains failure).
• "Quiet" or "Call Filter" programmed.
• Repeat the entry, possibly operational malfunction.
• Feature is not enabled by the ISDN provider. Consult your provider.
• The Mute function is switched ON ( key during connection).
• Call is not originated from an ISDN access.
• Calling partner number suppression is switched ON.
• Allowed time expired.
• Wrong connection code entered at pickup attempt.
• The number in brackets is a cause number according to the ISDN
protocol specification in Q.931, given as hexadecimal value. In some
cases, this may be caused by an ISDN feature not yet available in the
exchange or a network feature not yet available in the phone. This may
be the case if the phone is connected to a PABX with different feature
sets. Contact your supplier about the cause number or see the cause
list appended.
45
350 AB port
AB port
341 settings
Settings
340 service
Service (Tel_speech)
Tel_speech
Service (Tel_speech)
Tel_Audio 3.1kHz
Service (Tel_speech)
Fax
Service (Tel_speech)
Unspecified