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Related Manuals for Topcom DESKMASTER 510i
Summary of Contents for Topcom DESKMASTER 510i
- Page 1 DESKMASTER USER GUIDE Deskmaster...
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Page 2: General Remarks
The Deskmaster 510i with integrated data port additionally offers access to On-line Services and Internet with ISDN speed (64 Kbit/s) and once again increased operation comfort for phone control and administration from the PC. - Page 3 V.24 connector Connector for ISDN cable FUNCTION KEYS (PC-connection) 510i and 520i only Mains inlet Analog port 520i only To quit an active function and return to the menu level above, to 520i only end a procedure started or a programming sequence. Selection/confirmation of the menu item offered in the display.
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Page 4: Table Of Contents
• Deskmaster 500i: Basic phone (without local interface ports); Place..............2 Expiry of an Appointment........36 • Deskmaster 510i: Phone with data port (V.24); Security Notes............ 2 DISPLAYING CALL CHARGES......38 • Deskmaster 520i: Phone with data port and analog port (external adaptor included). -
Page 5: Place
Place Cleaning For the placement of your phone, please ensure: The phone can be cleaned without any problem. Please ensure the following: • Do not place the phone in an area where it may come into contact with water and chem- •... -
Page 6: User Interface Concept
USER INTERFACE CONCEPT • Another method to quickly access a menu is by searching the function by name. As all menus within a menu level are arranged in alphabetical order, they can be accessed by typing the first character of the function name required: The ISDN Deskmaster implements a few mechanisms to simply control the phone: •... -
Page 7: Establish A Phone Call
ESTABLISHING A PHONE CALL Group Listening Outgoing Calls During a call, the loudspeaker/hands free key may be pressed to switch ON the loud- speaker. P le a se di al _ Subsequent depression of the key will switch OFF the loudspeaker. Lift handset (off hook). -
Page 8: Preparatory Dialing
Hands free ON again: DTMF Dialing 0 7 1 1 8 3 9 8 2 6 1 Keep hands free pressed and c o n n e c t e d replace handset on hook. During a connection, the keypad is available for DTMF signals, e.g. to control a distant answering machine. -
Page 9: Dialing With Comfort
DIALING WITH COMFOR Dialing from the Phone Book Last Number Redial The phone includes a phone book with up to 100 entries. Each entry consists of a name (up to 20 characters) and a phone number. The phone number may contain subaddress and the information for a closed user group. -
Page 10: Dialing From The Notebook
The phone number displayed Select note. Not e 2 : 0 7 11 1 234 5 6 will be selected for preparator y c h a n g e 0 7 2 3 1 3 9 6 4 1 0 _ dialing. -
Page 11: During A Phone Call
DURING A PHONE CALL Broker HOLD THE LINE (BROKER, CONFERENCE) You have established a second call and you want to switch between both calls: During a phone call, you can hold your conversation to have another call with a second 2nd call active, 1st call on hold. -
Page 12: Parking A Connection
During a conference, you can activate the following functions, using the menu keys (left PARKING A CONNECTION and right arrows): Within an ISDN bus, a call can be parked temporarily, in order to: Menu Function • Resume the call some time later; •... -
Page 13: Incoming Call During A Connection
Unplugging the Phone INCOMING CALL DURING A CONNECTION When a call is parked, it is possible to unplug the line cord and plug it in another ISDN wall During a call, another incoming call will be indicated by a special ringing tone and a mes- outlet. -
Page 14: Personal Configurations
PERSONAL CONFIGURATIONS Menu Function Call Diversion (Call Forwarding) Forward Call The incoming call will be transferred to another extension.* You can automatically divert all incoming calls for your phone to another number. Identify Trace the identity of the caller in the network.* The following types of diversions can be enabled and disabled: Secret Refuse transmission of your caller ID (Calling Line Identifaction... -
Page 15: Phone Barring
Enter/Change Call Forwarding Destination Phone Barring Enter new destination for n u m b e r : You can protect your telephone against unauthorised usage by means of 4 different levels 0 7 1 1 8 3 9 8 2 6 2 _ of barring outgoing public calls. -
Page 16: Hotline Calls
Hotline Calls Call Log With the Hotline Call function, the phone will be locked (barred) for all outgoing calls. Incoming calls, which have not been answered, will be recorded in a call log of unanswered calls together with: A programmed number will be dialed, as soon as the handset goes off hook, the hands free key or the OK key is pressed. -
Page 17: Displaying The Selected Features
Displaying the Selected Features Direct Feature Access The INFO LED indicates the presence of active phone configurations. The individual func- As an experienced user of the ISDN phone, you may use the fast access to your frequent- tions can be scrolled with the INFO key. The subfunctions related to the main function (e.g. ly used features by entering a 3 digit function code to directly access those features. -
Page 18: Ringer Configurations
RINGER CONFIGURATIONS CALL FILTER QUIET FUNCTION (DO-NOT-DISTURB) The ringer can be switched ON or OFF for certain calls. If you are waiting for an important call, you can define that only this call will be signalled The audible ringer will be switched off for all incoming calls. The calls will still be indicat- by the ringer. -
Page 19: Setting Ringing Tone And Volume
By specifying the filter type, you can define, whether the programmed numbers should be Setting Ringing Tone and Volume signalled by the audible ringer or not. You can select the loudness and the melody for incoming calls to the phone. With several The following functions are available: phones in one room, the calls can thus be distinguished acoustically. -
Page 20: Special Ringing Tone
Select the melody with the Go to the special ringer menu. sp e c ia l ri ng e r ri ng er MS N 3 RIGHT and LEFT ar row keys 21 6 to n e r in ge r ty p e: __ (7 melodies available). -
Page 21: Appointment Function
APPOINTMENT FUNCTION Scheduling a New Appointment The ISDN phone can be programmed for up to 20 alarms/reminders or appointments, which may be executed: Last Entry. 3: Ne w a p po in tme nt • 1 time; • Dayly; Go to the required appointment type •... -
Page 22: Changing Or Deleting An Appointment
Changing or Deleting an Appointment Appointment will be re- ap po i nt me n t 1 : 12 3 45 scheduled by 5 minutes, in 5 min ut e s confirm with OK. Select a programmed appointment from the list. ap po i ntme nt 1 : 1 2 3 45 1 : 0 71 18 39 8 26 2 The appointment entry may be... -
Page 23: Displaying Call Charges
DISPLAYING CALL CHARGES PROGRAMMING AND CONFIGURATIONS PROGRAMMING THE PHONE BOOK Review the Stored Charge Information New Phone Book Entr Fre 2 1 . Feb 98 1 7: 2 6 Idle state. To p c o m For a new entry, a name has to be entered, followed by the corresponding phone number. The dialing keypad is used for the entry. - Page 24 The entry is stored. The entry will be stored. Note: In the Deskmaster 510i and 520i with built-in V.24 port, the phone book can simply be loaded from the PC database using the optional PC CTI software for Deleting a Phone Book Entr the Deskmaster.
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Page 25: Programming The Notebook Record(S) During A Call
PROGRAMMING THE NOTEBOOK RECORD(S) DURING A CALL PROGRAMMING PASSWORD PROTECTION Up to 10 Caller ID’s can be entered in the notebook register. The ISDN Deskmaster contains a password function which allows access to several features of the phone after entry of a user programmable password. With password protection enabled, the operator will be prompted to enter a four digit password. -
Page 26: Multiple Subscriber Numbers (Msn)
MSN’s programmed, the phone will only react to calls received with one of the MSNs pro- grammed. Enter old password. The Deskmaster 510i supports 3 MSNs for voice calls and a fourth one for data calls. The “*” character will be Pa s sw o rd: * * * * The Deskmaster 520i has an additional MSN number for the analog port. - Page 27 MSN for Data Calls MSN for the Analog Por This function is only available on the Deskmaster 510i and 520i. This function is only available on the Deskmaster 520i. Go to the system parameter menu. Go to the system parameter menu.
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Page 28: Caller Id Display Configuration (Number, Name, Off)
CALLER ID DISPLAY CONFIGURATION (NUMBER, NAME, OFF) USER TO USER SIGNALLING (UUS) The ISDN phone provides the feature to configure the caller ID display to the user’s needs: The ISDN phone can be programmed to automatically release a preprogrammed text mes- sage on incoming and outgoing calls. -
Page 29: Data Interface
DATA INTERFACE ESTABLISHING INTERNET CONNECTION Installing Modem The following functions and PC options are only available on the Deskmaster 510i and 520i. • Go to “My computer”. • Select “Modems” option. • Select “Add” option. The configuration V.24 port allows direct connection to a PC and therefore enables: •... -
Page 30: Software Installation
You can start the application by clicking on Star t in the Taskbar and then selecting • Select “OK” option. Programs –> Topcom Telephony –> Deskmaster • Select “OK” option. You will see a Telephone user interface, similiar to your phone on the desk, appearing on •... -
Page 31: Data Access With Modem Commands
Functions of the Deskmaster PC Application* Data Access with Modem Commands Phone book/ Database entries mapped on direct dialing keys. The Deskmaster may be controlled with AT commands, similiar to an analog modem. This may control call setup and also data/file transfers with a variety of standard PC programs Address Database Configurable address/phone book database. -
Page 32: Deskmaster 520I Analog Interface
Apart from that, the phone offers the same functionality as the Deskmaster 500i and Windows PC the Deskmaster 510i. Headset • Note that only 2 communication channels are available at the same time. This implies (optional) that a third extension will be in a busy condition, when already 2 channels are in use (e.g. -
Page 33: Troubleshooter
TROUBLESHOOTER APPENDIX Modem Commands (AT Commands) “Basic Commands” Symptom Cause Answer Mode No function • Mains failure. Check if the power supply (220V) of your NT1 box Select Baud rate(s) is connected. 1200 bps 19200 bps • Error in the line connectors. 2400 bps 38400 bps 4800 bps... -
Page 34: Result Codes
“&” Commands RESULT CODES &F Load factory defaults Data Codes &Kn Flow Control &Rn RTS Option (not used) Number String Number String &Tn Test Modus CONNECT 2400 TerminateTest CONNECT CONNECT 4800 loop back test RING CONNECT 9600 &V Show actual configuration NO CARRIER CONNECT 7200 &Wn... -
Page 35: External Interfaces (Microsoft Tapi, Capi, Dde And Odbc)
External Interfaces (Microsoft TAPI, CAPI, DDE and ODBC) Number of rings before call is answered The Deskmaster 510i and 520i provides a TSPI driver for the Microsoft Telephone A pplication P rogramming Interface (TAPI). All ISDN phone functions may be controlled no automatic answer (default) through that interface. -
Page 36: Errormessages
ERROR MESSAGES/CAUSES Deskmaster Q.931 Spec. Cause description Cause Cause (HEX) (DEC) Deskmaster Q.931 Spec. Cause description Cause Cause Invalid call reference value (HEX) (DEC) Identified channel does not exist Unallocated (unassigned) number A suspended call exists, but this call identity does not No route to specific transit network Call identity in use No route to destination... -
Page 37: Quick Operation Guide
QUICK OPERATION GUIDE MENU/FUNCTION OVERVIEW Idle State Featur e Operation Remarks Menu Level 1 Menu Level 2 Menu Level 3 Outgoing Call For hands free operation, press instead of lifting handset. Incoming Call Redial (last number) Dial from Phone Book Search entry by typing A…Z characters from dial keypad. - Page 38 Connected State normal / call on hold conference situation Deskmaster...