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Summary of Contents for Topcom Skylanr@cer 500
- Page 1 HL_DM5201_GB.qxd 16-04-2003 13:24 Page 1 Deskmaster User Guide V2.0...
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Page 2: Table Of Contents
HL_DM5201_GB.qxd 16-04-2003 Deskmaster FUNCTION KEYS DISPLAY GENERAL REMARKS CONNECTION PLACE SECURITY NOTES CLEANING DISCONNECTING THE LINE CORD(S) FROM THE PHONE USER INTERFACE CONCEPT Language Setting Operation ESTABLISHING A PHONE CALL OUTGOING CALLS INCOMING CALL CALL LOG GROUP LISTENING HANDS FREE SPEAKING PREPARATORY DIALLING SELECTION OF OUTGOING MSN NUMBER BEFORE DIALLING SPECIAL DIALLING PROCEDURE... - Page 3 HL_DM5201_GB.qxd 16-04-2003 Deskmaster 9.1.1 Call fowarding enabled/disabled 9.1.2 Enter/Change Call Fowarding destination PHONE BARRING HOTLINE CALLS CALL LOG DISPLAYING THE SELECTED FEATURES DIRECT FEATURE ACCESS 9.6.1 Disable function Code Display RINGER CONFIGURATIONS 10.1 QUIET FUNCTION (DO-NOT-DISTURB) 10.1.1 Function ON 10.1.2 Function OFF 10.2 CALL FILTER 10.3 SETTING RINGING TONE AND VOLUME 10.3.1 Access to ringing tone programming...
- Page 4 HL_DM5201_GB.qxd 16-04-2003 Deskmaster 13.6 PROGRAMMING THE PREFIX 13.7 TELEPHONE RESET 13.8 CALLER ID DISPLAY CONFIGURATION (NUMBER, NAME, OFF) 13.9 USER TO USER SIGNALLING (UUS) 13.9.1 Programming UUS Messages 13.10 LEAST COST ROUTING (LCR FUNCTION) DATA INTERFACE 14.1 CONFIGURATION OVERVIEW 14.2 ESTABLISHING INTERNET CONNECTION (WIN95 14.2.1 Installing Modem driver into Windows 14.2.2 Setting Dial-Up Network 14.2.3 Setting Internet Protocol...
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Page 6: Function Keys
HL_DM5201_GB.qxd 16-04-2003 Deskmaster 1 FUNCTION KEYS Phonebook key To quit an active function and return to the menu level above, to end a procedure started or a programming sequence. Selection/confirmation of the menu item offered in the display. To go to the previous available menu item. Correction of an entry (last character). -
Page 7: Display
HL_DM5201_GB.qxd 16-04-2003 Deskmaster 2 DISPLAY 1st Line • In idle state, date and time will be displayed. • During a connection, the number of the called party will be displayed. • In case of a function selection, the main menu will be displayed. 2nd Line •... -
Page 8: Place
HL_DM5201_GB.qxd 16-04-2003 Deskmaster 3.2 Place For the placement of your phone, please ensure: • Do not place the phone in an area where it may come into contact with water and chemicals. • Plastic support pads of the phone: The equipment has been manufactured for usage in normal environments. Chemical influences from the area, in which you place the phone (chemicals used for the maintenance of furniture) may have an impact on the plastic pads. -
Page 9: User Interface Concept
HL_DM5201_GB.qxd 16-04-2003 Deskmaster 4 USER INTERFACE CONCEPT 4.1 Selecting the language It is possible to set the display texts in different languages. • Select the system parameter menu … • Select the language menu. The menu can be directly accessed using the shurtcut •... -
Page 10: Establishing A Phone Call
HL_DM5201_GB.qxd 16-04-2003 Deskmaster For users already familiar with the features of the phone, direct menu access mechanisms are provided: • Each menu item (function) is displayed with a 3 digit function code in front of the function name (display of function codes can be switched off). The menu/function can be directly accessed by pressing the Function key “... -
Page 11: Incoming Call
HL_DM5201_GB.qxd 16-04-2003 Deskmaster 5.2 Incoming Call When you use different MSN numbers on an ISDN line you can program up to 3 MSN number inside the Deskmaster ISDN phone. When you get an incoming call, the Deskmaster will display on the upper-line of the display the number that is calling and on the second like the MSN number this person called. -
Page 12: Preparatory Dialling
HL_DM5201_GB.qxd 16-04-2003 Deskmaster • Hands free ON again: Keep hands free pressed and replace handset on hook. • End connection: Press hands free key. Note : With high background noise, no speech may be received. In this case it is better to use the handset, otherwise your calling partner might not understand you. -
Page 13: Special Dialling Procedure
HL_DM5201_GB.qxd 16-04-2003 Deskmaster 5.8 Special Dialling Procedure The ISDN telephone supports special dialling procedures that can be used in the ISDN network for example : CUG (closed user groups) or SUB (subadressing). The keys * and # are used to activate these functions : •... -
Page 14: Dialling With Comfort
• SCROLLING: With each keystroke on the arrow keys, you can scroll the entries. 13:24 Page 14 Please dial_ 07118398261_ ringing 07118398261_ 07118398261 ringing A_Company 0723198765 Topcom 07231396410 21 Feb 99 17:26 Telephone book... -
Page 15: Dialling From The Notebook
HL_DM5201_GB.qxd 16-04-2003 Deskmaster [A-Z] • SEARCHING: If a character is entered, the first entry starting with that character will be selected from the phone book and the cursor moves a step to the right. Entering the following characters, the search becomes more and more precise. Pressing the RIGHT arrow key will display the next entry and switch off the search function. -
Page 16: During A Phone Call
HL_DM5201_GB.qxd 16-04-2003 Deskmaster • Select note. • RIGHT arrow to go to the next option. Confirm deletion with OK. • RIGHT arrow to go to the next option. Change the entry. The last empty entry will always be offered as “new note” until all records are occupied. During a connection, the phone number of the connected party may be stored in the next free notebook record. -
Page 17: Broker
HL_DM5201_GB.qxd 16-04-2003 Deskmaster 7.1.2 Broker You have established a second call and you want to switch between both calls: • 2nd call active, 1st call on hold. • Press the flash key “R” followed by ”2“. Connected to the 1st call. •... -
Page 18: Parking A Connection
HL_DM5201_GB.qxd 16-04-2003 Deskmaster V.24 port AB port 7.2 Parking a connection On an ISDN bus, a call can be parked temporarily, in order to: • Resume the call some time later; • Resume the call at another phone; • Unplug the phone to plug it in another wall outlet of the installation. The parking duration may not exceed 2 minutes. -
Page 19: Incoming Call During A Connection
HL_DM5201_GB.qxd 16-04-2003 Deskmaster 8 INCOMING CALL DURING A CONNECTION During a call, another incoming call will be indicated by a special ringing tone and a message on the display of the phone. 8.1 A 2nd Incoming Call (Call Waiting) • Connection state. •... -
Page 20: Call Fowarding Enabled/Disabled
HL_DM5201_GB.qxd 16-04-2003 Deskmaster Please note, that Call Forwarding has to be enabled in the ISDN Exchange. In addition, the own MSN number has to be programmed for your phone. (See section Programming – Programming Multiple Subscriber Numbers (MSN)). 9.1.1 Call Forwarding Enabled/Disabled •... -
Page 21: Hotline Calls
HL_DM5201_GB.qxd 16-04-2003 Deskmaster • Go to the menu item barring. (Function code “300” will be displayed optionally.) • Select the submenu. • Scroll the menu to go to the required function. • Scroll the menu to go to the required function. •... -
Page 22: Call Log
HL_DM5201_GB.qxd 16-04-2003 Deskmaster 9.4 Call Log Incoming calls, which have not been answered, will be recorded in a call log of unanswered calls together with: • Caller ID; • Date and Time of the (last) call; • Number of calls from that subscriber; •... -
Page 23: Direct Feature Access
HL_DM5201_GB.qxd 16-04-2003 Deskmaster • Idle state, LED for the INFO key flashes. • Scroll the list of programmed features. • Scroll the list of programmed features. • Select the displayed function. • Switch function OFF. The programmed feature “Call Waiting” will be disabled. 9.6 Direct Feature Access As an experienced user of the ISDN phone, you may use the fast access to your frequently used features by entering a 3 digit function code to directly access those features. -
Page 24: Ringer Configurations
HL_DM5201_GB.qxd 16-04-2003 Deskmaster 10 RINGER CONFIGURATIONS 10.1 Quiet Function (do-not-disturb) The audible ringer will be switched off for all incoming calls. The calls will still be indicated on the dis- play. 10.1.1 Function ON • Idle state. • Go to the menu item Quiet. (Function code “230”... -
Page 25: Setting Ringing Tone And Volume
HL_DM5201_GB.qxd 16-04-2003 Deskmaster • Select a register (1 of 5) and enter the phone number required. By specifying the filter type, you can define, whether the programmed numbers should be signalled by the audible ringer or not. The following functions are available: Menu Function Filter Off... -
Page 26: Access To Ringing Tone Programming
HL_DM5201_GB.qxd 16-04-2003 Deskmaster 10.3.1 Access to Ringing Tone Programming • Idle state. • Go to the tone ringer menu (Function code “210” will be displayed optionally.) • Scroll the available menus to go to the required MSN or the special tone. •... -
Page 27: Appointment Function
HL_DM5201_GB.qxd 16-04-2003 Deskmaster • Go to the special ringer menu. • Select the melody with the RIGHT and LEFT arrow keys (7 melodies available). • Select the volume with the RIGHT and LEFT arrow keys (7 volumes available). • Select the automatic loudness increment with the RIGHT and LEFT arrow keys (ON or OFF). -
Page 28: Scheduling A New Appointment
HL_DM5201_GB.qxd 16-04-2003 Deskmaster 11.2 Scheduling a New Appointment • Last Entry. • Go to the required appointment type with the arrow keys: 1time/daily/weekly/monthly • Enter date/time. The actual date is preselected and can be changed using the arrow keys and the keypad. •... -
Page 29: Displaying Call Charges
HL_DM5201_GB.qxd 16-04-2003 Deskmaster • Appointment will be rescheduled by 5 minutes, confirm with OK. • The appointment entry may be changed, confirm with OK. (see “Changing or Deleting an Appointment”) • The appointment entry may be deleted, confirm with OK. (See “Changing or Deleting an Appointment”) •... -
Page 30: Programming And Configurations
HL_DM5201_GB.qxd 16-04-2003 Deskmaster 13 PROGRAMMIING & CONFIGURATIONS 13.1 Alphanumeric characters To enter a name into the telephone book, using the keypad of the ISDN telephone, each numeric key has some alphanumeric characters: & To enter a character, press the numeric key a number of times. For example to enter letter H, press ‘4’... -
Page 31: Modifying A Phonebook Entry
• Change the name of the subscriber. • Change the number of the subscriber. • The entry will be stored. 13:24 Page 31 Name : Topcok Name : Topco Name : Topcom Number 072313964 Prg. tel. book Prg. tel. book A_Company 0723198765 Topcom 07231396410 Name :... -
Page 32: Deleting A Phonebook Entry
“new note”. After pressing the OK key, you can enter a new note. See also section “Dialling from the Notebook” for the procedures to modify and delete entries. 13:24 Page 32 Prg. tel. book A_Company 0723198765 Topcom 01256985 07118398261 ringing 07118398261 connected Notebook... -
Page 33: Programming Password Protection
HL_DM5201_GB.qxd 16-04-2003 Deskmaster 13.4 Programming Password Protection The ISDN Deskmaster contains a password function which allows access to several features of the phone after entry of a user programmable password. With password protection enabled, the operator will be prompted to enter a four digit password. The following functions can be protected with the entry of a password: Telephone book Call diversion (Call forwarding) -
Page 34: Programming Multiple Subscriber Numbers (Msn)
HL_DM5201_GB.qxd 16-04-2003 Deskmaster 13.5 Programming Multiple Subscriber Numbers (MSN) By programming an MSN number, each phone of the ISDN bus can be directly addressed upon an incoming call. This of course requires that this “dial-in” number is known to the caller. If no MSN has been programmed, the ISDN phone will accept all calls to the ISDN bus. -
Page 35: Programming The Prefix
HL_DM5201_GB.qxd 16-04-2003 Deskmaster 13.6 Programming the prefix You can program your Deskmaster according your application and country where it is used. PABX Prefix If you use the Deskmaster behind a pabx system, the telephone can automatically add the digits for an external line before each incoming number. -
Page 36: Telephone Reset
“x”. 13:24 Page 36 System param. Reset Are you sure ? EEPROM Reset Please wait…_ Topcom Number display Display : Name Number display Display : Number Number display Display : OFF xxxxxxxxxx connected System param. -
Page 37: User To User Signalling (Uus)
HL_DM5201_GB.qxd 16-04-2003 Deskmaster 13.9 User to User Signalling (UUS) The ISDN phone can be programmed to automatically release a preprogrammed text message on outgoing calls. This function allows you to send a short message to a phone without establishing a connection. - Page 38 HL_DM5201_GB.qxd 16-04-2003 Deskmaster • Select the menu item LCR • Select new entry • Input carrier name (max. 8 characters) • Enter a carrier name via the keypath • Enter the carrier prefix : this is the number that will automatically be added before the tel.
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Page 39: Data Interface
HL_DM5201_GB.qxd 16-04-2003 Deskmaster 14 DATA INTERFACE The following functions and PC options are only available on the Deskmaster 510i and 520i. The configuration V.24 port allows direct connection to a PC and therefore enables: • Computer Telephony Integration (CTI); • Access to On-Line Services and to the Internet or data/file transfer to other subscribers at ISDN speed (64 Kbit/s). -
Page 40: Setting Dial-Up Network
HL_DM5201_GB.qxd 16-04-2003 Deskmaster 14.2.2 Setting Dial-Up Network • Go to “My computer”. • Select “Control panel” option. • Select “Add/remove Software” option. • Select “Windows setup”. • Select “Communication” option. • Select “Details”. • Mark “Dial-up network” item. In case this item is already marked, go to “Setting Internet Protocol”. •... -
Page 41: Cti Software Installation
14.4 PC Telephony with the Deskmaster PC Software After the installation of the Deskmaster PC Software, you will find a new program group “Topcom Telephony”. You can start the application by clicking on Start in the Taskbar and then selecting Programs –>... -
Page 42: Data Access With Modem Commands
HL_DM5201_GB.qxd 16-04-2003 Deskmaster Dialling from the PC Caller Identification (ISDN calls) Group Listening Hands Free Call Diversions Call Hold (Broker, Conference) 14.5 Data Access with Modem Commands The Deskmaster may be controlled with AT commands, similiar to an analog modem. This may control call setup and also data/file transfers with a variety of standard PC programs (such as HyperTerminal, provided with Windows). -
Page 43: Configuration Overview
HL_DM5201_GB.qxd 16-04-2003 Deskmaster The analog port can have its own MSN number, which should be programmed as described in the sections before. If this MSN has not been set, the analog port will react to all incoming calls (as the ISDN phone would). Note : The analog extension is fed by the Deskmaster 520i. -
Page 44: Flash Commands On Analogue Port
HL_DM5201_GB.qxd 16-04-2003 Deskmaster 15.4 Flash commands on analogue port When you have an analogue telephone with Flash key, you can handle two calls at the same time on the analogue port. Use following commands: (R = flash key) Command Function To hold active line To answer second incoming call Finish active call and resume first call... -
Page 45: Troubleshooter
HL_DM5201_GB.qxd 16-04-2003 Deskmaster • Select the menu entry to AB port • Select the required service type • Select the required service type • Select the required service type • Select the required service type To set the analogue device as fax Gr2/Gr3 select ‘fax’. -
Page 46: Appendix
HL_DM5201_GB.qxd 16-04-2003 Deskmaster 17 APPENDIX 17.1 Modem Commands (AT Commands) 17.1.1 Basic Commands Answer Mode Select Baud rate(s) 1200 bps 2400 bps 4800 bps 9600 bps D<nb> Dial number <nb> Echo Commands echo off echo on (default) Protocol Selection X.75 (mailbox) transparent HDLC Hang up (n will be ignored) Product Information... -
Page 47: Commands (Special Deskmaster Control Commands)
HL_DM5201_GB.qxd 16-04-2003 Deskmaster &Tn Test Modus TerminateTest loop back test &V Show actual configuration &Wn Store actual configuration store as configuration 0 store as configuration 1 17.1.3 “*” Commands (Special Deskmaster Control Commands) Answer voice call (Off Hook) *D<nb> Dial voice call Hook ON Hook OFF Hook... -
Page 48: Voice Codes
HL_DM5201_GB.qxd 16-04-2003 Deskmaster 17.2.2 Voice Codes <cr> Call reference <nb> ISDN number <ch> Charging info Number String CONNECT/<cr>/<nb> RING/<cr>/<nb> DISC/<cr>/<nb>/<ch> ERROR NO DIAL TONE/<cr>/<nb> BUSY/<cr>/<nb> NO ANSWER/<cr>/<nb> 17.2.3 Register Number of rings before call is answered 1-127 Inactivity Timer (default = 0, no timer) Escape character (default: “+”, 127 = none) Carriage Return Character (default: 13) Line Feed Character (default: 10) -
Page 49: External Interfaces (Microsoft Tapi, Capi, Dde And Odbc)
HL_DM5201_GB.qxd 16-04-2003 Deskmaster Bit Option default: 00 (0 x 00) reserved 17.2.4 External Interfaces (Microsoft TAPI) The Deskmaster 510i and 520i provides a TSPI driver for the Microsoft Telephone Application Programming Interface (TAPI). All ISDN phone functions may be controlled through that interface. 18 ERROR MESSAGES/CAUSES Deskmaster Q.931 Spec. - Page 50 HL_DM5201_GB.qxd 16-04-2003 Deskmaster 13:25 Page 50 Quality of service unavailable Requested facility not subscribed Bearer capability not authorized Bearer capability not presently available Service or option not available, unspecified Bearer capability not implemented Channel type not implemented Requested facility not implemented Only restricted digital information bearer capability is available Service or option not implemented, unspecified...
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Page 51: Quick Operation Guide
HL_DM5201_GB.qxd 16-04-2003 Deskmaster 19 QUICK OPERATION GUIDE Feature Outgoing Call Incoming Call Redial (last number) Dial from Phone Book Check Unanswered Calls Select Feature by Menu Select Feature by Function Code Search Feature by Name Hold Call, Dial 2nd Call 13:25 Page 51 Operation... - Page 52 HL_DM5201_GB.qxd 16-04-2003 13:25 Page 52 www.topcom.net copyright 1999...