Whirlpool W10777365B User Instructions page 12

PROBLEM SOLVER
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer
to the warranty page in this manual and scan the code there with your mobile device, or visit http://www.whirlpool.com/product_help.
In Canada, visit http://www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
In Canada: In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Problem Possible Causes and/or Solutions
Nothing will operate
Oven will not operate
Oven temperature
too high or too low
Display shows
messages
Clean cycle did not
work on all spills
Warm air coming
from oven vent
Convection fan runs
during Bake function
Long preheat times
Self=Cleaning cycle
will not operate
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Oven isn't wired properly = See the Installation Instructions.
Household fuse is blown, or a circuit breaker is tripped - Replace the fuse or reset the circuit breaker.
If the problem continues, call an electrician.
Delay Start is set - See the "Cook Time" section
Control Lock is on - Press and hold START for 3 seconds to unlock.
Electronic oven control set incorrectly = See the "Electronic Oven Controls" section.
Sabbath Mode is set - See the "Sabbath Mode" section.
On double oven models, one oven is self-cleaning - When one oven is self-cleaning, the other
oven cannot be set or turned on.
Oven temperature needs adjustment - See "Oven Temperature Control" in the "Electronic
Oven Controls" section.
Power failure (display shows flashing time) - Press CANCEL to clear the display. On some models,
reset the clock if needed. See the "Settings/Clock" keypad feature in the "Feature Guide" section.
Error code (display shows letter followed by number) = Press CANCEL to clear the display. See
"Control Display" in the "Electronic Oven Controls" section. If it reappears, call for service. See the
"Warranty" section for contact information.
Several cooking cycles between Clean cycles or spills on oven walls and doors - Run additional
Clean cycles. The affresh _ Kitchen and Appliance Cleaner can be used for stubborn soils. See the
"Accessories" and "Self-Cleaning Cycle" sections for more information.
Warm air coming from the oven vent is normal. During a self-clean cycle, the air stream is increased.
The cooling fan may operate both during an oven's cycle and after the cycle has ended, causing warm
air to exit from the oven vent.
It is normal for the convection fan and element to operate during Bake mode to enhance performance
and heat distribution.
Not all cycles require preheating. See cycle instructions for preheat recommendations. Most cycles
preheat to 350°F (177°C) in 12 to 17 minutes. Higher temperatures will take more time. Removing
unused oven racks prior to preheating can help reduce preheat time.
The oven door is open = Close the oven door all the way.
The function has not been entered - See the "Self-Cleaning Cycle" section.
A Timed Self-Clean cycle has been set = See the "Self-Cleaning Cycle" section.
A Cook Time has been set - See the "Cook Time" section.
On double oven models, one oven is self-cleaning - When one oven is self-cleaning, the other
oven cannot be set to self-clean.
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