Maytag W10560158B-SP Use And Care Manual page 14

TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.comiproduct help -
In Canada www.maytag.ca for assistance and to possibly avoid a service caii.
Washer not draining/
spinning, loads are stiii
wet, or spin light remains
on (indicating that the
washer was unable to
pump out water within
10 minutes)
Small items may have been caught
in pump or between basket and tub,
which can slow draining.
Using a cycle with a low spin speed.
The washer may be tightly packed or
unbalanced.
Check plumbing for correct drain hose
instai[ation. Drain hose extends into
standpipe farther than 4.5" (114 mm).
Too much detergent causing suds to
slow or stop draining and spinning.
Dry spots on load after High speed spins extract more moisture
cycle than traditional topqoad washers.
Incorrect or wrong wash Check for proper water supply.
or rinse temperatures
Solution
Empty pockets and use garment bags for smaII items.
Cycles with iower spin speeds remove less water than cycles with
high spin speeds. Use the recommended cycle/spin speed for your
garment. To remove extra water in the ioad, select DRAIN & SPIN.
Load may need to be rearranged to allow even distribution of the
load in the basket.
Tightly packed or unbalanced ioads may not allow the washer to
spin correctly, ieaving the load wetter than normai. Eveniy arrange
the wet ioad for baianced spinning. Select the Drain & Spin cycle
to remove excess water. See "Using Your Washer" for loading
recommendations.
Check drain hose for proper installation. Use drain hose form and
securely attach to drainpipe or tub. Do not tape over drain opening.
Lower drain hose if the end is higher than 96" (2.4 m) above the floor.
Remove any clogs from drain hose.
Use only HE detergent. Always measure and follow detergent
directions for your load. To remove extra suds, select RINSE &
SPIN. Do not add detergent.
The high spin speeds combined with air flow during the finai spin
can cause items near the top of the load to develop dry spots
during the final spin. This is normal.
Make sure hot and cold inlet hoses are not reversed.
Energy-saving controlled wash
temperatures.
Load not rinsed Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.
Not using HE detergent or using too
much H E detergent.
Washer may be tightly packed.
Both hoses must be attached to both washer and faucet, and have
both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not dogged.
Remove any kinks in hoses.
ENERGY STAR _:qualified washers use cooler wash and rinse water
temperatures than traditional topqoad washer. This includes cooler
hot and warm washes.
Both hoses must be attached and have water flowing to the inlet
valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
The suds from regular detergent can keep washer from operating
correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions based
on load size and soil level.
The washer is less efficient at rinsing when tightly packed.
Load garments in loose heaps evenly around the washplate.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer is started.
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