Related Manuals for TANDBERG D13187-03
Summary of Contents for TANDBERG D13187-03
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Page 1: User Manual
Gateway User Manual Software version G3 D13187-03 This document is not to be reproduced in whole or in part without permission in writing from:... - Page 2 TANDBERG Gateway...
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Page 3: Environmental Issues
Our products are low energy consuming products. Waste handling: There is need to send material back to TANDBERG. Please contact your local dealer for information on recycling the product by sending the main parts of the product for disassembly at local electronic waste stations. - Page 4 If the apparatus has been subjected to excessive shock by being dropped, or the cabinet has been damaged If the apparatus fails to operate in accordance with the operating instructions TANDBERG Gateway Equipment Markings The lightning flash symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated “dangerous voltages”...
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Page 5: Table Of Contents
Contents Introduction ... 7 The TANDBERG Gateway ... 10 Installation ... 12 NOTE MPORTANT Precautions ... 12 LEASE READ THIS Unpacking ... 12 SECTION Installation site preparations ... 13 CAREFULLY FOR OPTIMAL SYSTEM Rack Mounting (optional) ... 13 Connecting cables ... 14 Gateway Configuration ... - Page 6 TANDBERG Gateway H.323 Services ... 54 Gateway Features ... 57 Appendices ... 59 Appendix 1: Using the file system ... 59 Appendix 2: Declaration of Conformity ... 60 Appendix 3: Capacity ... 61 Index ... 62...
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Page 7: Introduction
Introduction The TANDBERG Gateway enables sites on IP and sites on ISDN to participate in meetings with each other with the quality and reliability found in all TANDBERG equipment. IP Services and Procedures • Service Prefix. • Dial Parameters. New Integrated Expressway firewall traversal technology. - Page 8 • Duo Video support. New Full ITU standard H.239 support. New The Gateway allows to connect endpoints supporting Duo Video with endpoints supporting H.239 - Automatic conversion. Interoperability • Worldwide compatibility with standards-based videoconferencing systems. TANDBERG Gateway...
- Page 9 Extensible Markup Language is a flexible way to create common information formats and share both the format and the data on the World Wide Web, intranets, and elsewhere. This functionality can be used by management systems like the TANDBERG Management Suite to control the gateway. HTTP Web-interface for system management, call management such as call transfer, diagnostics and software uploads.
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Page 10: The Tandberg Gateway
Introduction TANDBERG Gateway The TANDBERG Gateway Front view The front of the gateway contains 24 Light Emitting Diodes (LEDs) organized in three groups. These diodes provide information about PRI-line status, LAN (Ethernet) connection and power. Red Alarm or Loss of signal (LOS) indicates that there is no signal and thus no framing info received. The same effect will be obtained by pulling out the PRI cable. -
Page 11: Rear View
1920 kbps (2 Mbps) * 8+8 indicates 8 video calls and 8 telephone calls. ** 6+5 indicates 6 encrypted video calls and 5 unencrypted telephone calls. OR MORE DETAILS ON CAPACITY TANDBERG Gateway PRI 3 PRI 4 RS 232 Non-encrypted 8+8* ‘A... -
Page 12: Installation
Unpacking To avoid damage to the unit during transportation, the gateway is delivered in a special shipping box, which should contain the following components: • TANDBERG GW. • User Manual and other documentation on CD. • Rack-ears, screws and screwdriver. -
Page 13: Installation Site Preparations
2. Make sure that the mounting space is according to the ‘Installation site preparations’ (see above). 3. Attach the brackets to the gateway on both sides of the unit. 4. Insert the gateway into a 19” rack, and secure with screws in the front (four screws). TANDBERG Gateway TANDBERG GW PLEASE MAKE SURE THE... -
Page 14: Connecting Cables
To control the gateway using the dataport, connect an RS 232 cable between the gateway’s RS 232 connector and the COM-port on a PC. For further information, please refer to the ‘Dataport’ chapter in ‘Configure the Gateway’. TANDBERG Gateway PRI 4 PRI 3... -
Page 15: Gateway Configuration
ASSIGNED ADDRESSES ARE SUPPORTED BY THE 5. Start a WEB browser and enter the IP-address of the gateway. Default password: ‘TANDBERG’. 6. To configure the gateway for ISDN dial in, enter PRI numbers and dial in number(s). For details, see the ‘PRI Configuration’... -
Page 16: Gateway Start-Up
You may access the gateway by entering the IP-address of the gateway in a standard WEB-browser. You will then be asked to enter a password. It is not necessary to enter ‘User Name’. The default password for the gateway is ‘TANDBERG’. Remember that the password is case sensitive. TANDBERG Gateway... -
Page 17: Call Overview
GW Calls Shows each active call through the gateway. [Idle] No call is active. Active Call A call is active. Click on Active Call to see call info in details. TANDBERG Gateway Installation... - Page 18 The single padlock symbol indicates that DES (56 bit) encryption is used. The double padlock symbol indicates that AES (128 bit) encryption is used. Indicates that the call is not encrypted. Duration Shows the length of the current call. TANDBERG Gateway NOTE NABLING ENCRYPTION WILL REDUCE THE CAPACITY OF THE GATEWAY...
- Page 19 The gateway is registered with a Gatekeeper. Click on More... to see status in detail. The gateway is not registered with a Gatekeeper. Click on More... to see status in detail. If encryption mode is set to “Independent”, then a warning is shown in the Status area. TANDBERG Gateway Using the Gateway...
- Page 20 ISDN Numbers Shows the available ISDN dial-in numbers for IVR, TCS-4, DID and Hotline. H.323 Numbers Shows the available H.323 Services (dial-out prefixes) for accessing/dialing the ISDN network. TANDBERG Gateway OR MORE INFO ABOUT ‘D ISDN’ IAL FROM SECTION IN OR MORE INFO ABOUT IP’...
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Page 21: Dial From Isdn
The gateway starts to call the IP endpoint and the “Call proceeding” picture and sound are activated. • When the call is connected audio and video are transmitted through the gateway. TANDBERG Gateway OR MORE DETAILS ON ONFIGURATION HE WELCOME PICTURE AND SOUND CAN BE CHANGED IN THE ‘F... - Page 22 When the call is connected audio and video are transmitted through the gateway. • TANDBERG endpoints allow to store the complete dial string in the phonebook to automate dial- through. Direct Inward Dialing (DID) will provide you with direct ISDN numbers for your IP endpoints. I.e. it will do a direct mapping between your ISDN number and the H.323 Alias.
- Page 23 To ensure best service to the incoming ISDN call, the gateway will first try to match the Hotline number, and then the IVR/TCS-4 number before using DID (if enabled). If DID is disabled and no other number programmed, the call will be routed to the IVR service (if enabled). TANDBERG Gateway Dial from ISDN...
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Page 24: Dial From Ip
The gateway starts to call the ISDN endpoint and the “Call proceeding” picture and sound are activated. • Audio and video are transported through the gateway when the call is connected. TANDBERG Gateway H.323 EFAULT SERVICE FOR OUTGOING VIDEO CALLS IS NOTE H.323... - Page 25 OT ALL ENDPOINTS WILL SEND OUT THE NEEDED NUMBER , MXP LASSIC SERIES UP TO USING THIS SYNTAX NUMBER SHOULD BE STORED IN THE PHONEBOOK LIMITITATION ON THE LENGTH OF THE DIAL STRING TANDBERG Gateway ‘*’ ). T INCLUDING THE CHARACTERS H.323 THE USER HAS TO SELECT AS THE NETWORK PROFILE TO BE USED H.323...
- Page 26 “IP Islands”. If a user in one IP island wants to call another user in another IP island, both organizations have to be connected with a Gateway. The TANDBERG Gateway can help the user to set up this type of call automatically without the need of invoking touch tones under call setup.
- Page 27 The Expressway solution solves both the firewall problem and the dial plan problem. Using Expressway, audio and video can traverse firewalls securely. Expressway is natively supported in the TANDBERG Gateway. As part of an Expressway solution, a Gateway can be made accessible to e.g. home users and branch offices, reducing the need to deploy ISDN at all locations.
- Page 28 Features TANDBERG Gateway In a typical enterprise setup, such as the one in the previous figure, the Gateway is registered with a Gatekeeper, and the Gatekeeper is registered with the Border Controller. In this scenario, the native Expressway functionality in the Gateway enables media to be routed directly between the Gateway and the Border Controller, reducing latency.
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Page 29: Manage The Phone Book
To add a new entry in the Phone Book, press the ‘Add New Entry’ button and the ‘Add New Entry’ will open, as shown in the figure below. Name Name of the IP endpoint. Number IP number (E.164 Alias) of the IP endpoint. Press ‘Create New’ to save the entry in the phone book. TANDBERG Gateway Features... - Page 30 Manage the Phone Book TANDBERG Gateway Edit Entry By selecting an existing Entry in the Phone Book and then pressing the ‘Edit’ button, you will be able to edit the selected entry. The same fields as for the ‘Add New Entry’ will be available.
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Page 31: View System Status
TANDBERG Gateway System Status View System Status To view current gateway status, open ‘System Status’ as shown in the figure below. PRI Status To view status of the PRI, open ‘PRI Status’ as shown in the figure below. If a site has been disconnected, the cause code can be viewed by pressing the link next to the PRI channel that... - Page 32 System Status TANDBERG Gateway Example of Location Codes: A videoconferencing endpoint was connected to channel 1 and 2 on PRI Line 1. The status shows disconnected with the cause code 2 : 16. The first part ( 2 ) is the Cause Location code and describes the origin of the cause code.
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Page 33: H.323 Status
‘Registering’ means the gateway is having problems registering with selected gatekeeper. System Information To view gateway information, open ‘System Information as shown in the figure below. This page provides information on installed software and hardware. TANDBERG Gateway System Status T IS NOT POSSIBLE TO USE NOTE THIS... -
Page 34: Available Resources
System Status TANDBERG Gateway Available Resources To view available resources on the gateway, open ‘Available Resources’ as shown in the figure below. -
Page 35: Configure The Gateway
TANDBERG Gateway Configure the Gateway Configure the Gateway To configure the gateway, open ‘System Configuration’ and ‘Gateway Configuration’. Shown in the figure below is the ‘System Configuration’. System Configuration PRI Configuration To configure the PRI, select ‘System Configure - PRI’ as shown in the figure below. - Page 36 NSF - Non Standard Facility Your network provider may require a service selection in your ISDN configuration. Enter the Service code here. Valid NSF service codes are from 1 to 31. Enter 0 to disable NSF service codes. TANDBERG Gateway...
- Page 37 Megacom Accunet Long Distance International 800 MultiQuest Call Redirection Service Save When all settings are entered, please press the ‘Save’ - button to affect the new settings TANDBERG Gateway Service profiles for Sprint: NSF Service Reserved Private Inwatts Outwatts TieTrunk...
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Page 38: Interface Configuration
Possible values are: • 0 to 133 feet • 133 to 266 feet • 266 to 399 feet • 399 to 533 feet • 533 to 655 feet TANDBERG Gateway HE QUANTITY OF SIMULTANEOUS INCOMING NOTE DEFINED AS NUMBER RANGE MINUS NUMBER... - Page 39 Specifies where the system will start searching for available B-channels for each PRI-line. If ‘Search’ is set to ‘High’, the system will start to search for available B-channels at the highest numbered B-channel. If ‘Search’ is set to ‘Low’, the system will start searching for available B-channels at the lowest numbered B-channel. TANDBERG Gateway Configure the Gateway...
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Page 40: Ip Configuration
10Half The gateway will connect to the LAN using 10 Mbps/Half Duplex. 10Full The gateway will connect to the LAN using 10 Mbps/Full Duplex. 100Half The gateway will connect to the LAN using 100 Mbps/Half Duplex. 100Full The gateway will connect to the LAN using 100 Mbps/Full Duplex. TANDBERG Gateway... - Page 41 TANDBERG Gateway Configure the Gateway Static IP Address The Static IP Address defines the network address of the gateway. This address is only used in static mode. Your LAN administrator will provide you with the correct address for this field.
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Page 42: H.323 Configuration
Problems with registration will be shown in the Status area and as a Red alarm on the ‘Overview’ page. Direct No Gatekeeper registration will be preformed, hence it is not possible to dial through the Gateway. The H.323 Gatekeeper Status window will show ‘Inactive’. TANDBERG Gateway H.323 G ATEKEEPER TATUS SHOWS CURRENT STATUS OF... - Page 43 Diffserv QoS method is used. Please see ‘QoS Mode Configuration’ for details. Precedence IP Precedence QoS method is used. Please see ‘QoS Mode Configuration’ for details. TANDBERG Gateway ORDER ONTROLLER IN THE SAME WAY IT IS REGISTERED WITH A Configure the Gateway...
- Page 44 Min. Delay Will choose a route where minimum delay is prioritized. Max. Throughput Will choose the route with highest bandwidth. Max. Reliable Will choose the route with highest reliability. Min. Cost Will choose the route with minimum cost. TANDBERG Gateway...
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Page 45: Dataport Configuration
Select ‘None’, ‘Odd’ or ‘Even’. Databits Select 7 or 8 databits. Stopbits Select 1 or 2 stopbits. Save Press ‘Save’ to activate the new settings. TANDBERG Gateway NOTE Configure the Gateway NOTE HEN CONNECTING TO A THE CONNECTING CABLE MUST BE A STRAIGHT THROUGH... -
Page 46: Snmp Configuration
System Contact Used to identify the system contact via SNMP tools such as HPOpenView or TANDBERG Management Suite. Location Used to identify system location via SNMP tools such as HPOpenView or TANDBERG Management Suite. -
Page 47: Miscellaneous Configuration
TANDBERG Gateway Configure the Gateway Miscellaneous Configuration To configure the miscellaneous settings on the gateway, open ‘Misc’ as shown in the figure below. Configuration To change the system name of the gateway, enter the new system name in the ‘System Name’. - Page 48 Management Application will contain information about the IP address and the service (WEB, Telnet, FTP) being used for the attempt. If TANDBERG Management Suite is used, email notifications or alarms about the attempt can be sent to specified persons. Save...
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Page 49: Software Upgrade
Release Key Enter the release key in the Key field and press ‘Install Software’. You will be presented with a new page where you select the software package file to upload. TANDBERG Gateway Configure the Gateway NOTE O UPGRADE THE GATEWAY... -
Page 50: File Management
Pressing ‘System Parameters’ allow you to do backup and restore the settings on the gateway. Pressing ’Directory’ allow you to upload a Phone Book to the gateway. The Phone Book is used for the Call Transfer function. TANDBERG Gateway LEASE REFER TO THE NOTE ‘L... -
Page 51: Isdn Dial In Configuration
IVR + TCS-4: Incoming calls will be prompted with the Gateway Extension Enquire Screen and Sound, except those specified under Hotline and Direct Inwards Dialing. The Gateway will wait simultaneously for DTMF input (touch tones) and TCS-4 signalling that specifies the address of the outgoing call. TANDBERG Gateway Configure the Gateway... - Page 52 Configure the Gateway TANDBERG Gateway Dial In Max. Bandwidth The call rate (bandwidth) for incoming calls will automatically be determined by the endpoint. However, you can use this setting to restrict the call rate for incoming DID/TCS-4 calls. Calls above the Dial In Max. Bandwidth will be downspeeded...
- Page 53 Direct Inwards Dialing calls. Calls above the Max. Bandwidth will be downspeeded to the call rate specified in Max. Bandwidth. Calls below the Max. Bandwidth will be connected at the requested call rate. TANDBERG Gateway NOTE REQUIRE SUPPORT OF Configure the Gateway...
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Page 54: H.323 Services
If you have multiple gateways they should use the same Service prefixes. Then it can be useful to use “H.323 Load Balance” to balance resource usage between the gateways. TANDBERG Gateway F YOU HAVE PROBLEMS DIALING A CONFIGURED CHECK THAT THE ATEKEEPER AS A GATEWAY SERVICE REGISTERED AS ANOTHER H.323 S... - Page 55 TANDBERG Gateway Configure the Gateway Max. Rate The call rate for outgoing calls will automatically be determined by the call rate used by the endpoint. Use this setting to restrict the call rate for outgoing calls. Possible configurations are Telephone, 64 kbps, 128 kbps, 192 kbps, 256 kbps, 320 kbps, 384 kbps, 512 kbps, 768 kbps, 1152 kbps, 1472 kbps and 1920 kbps.
- Page 56 Configure the Gateway TANDBERG Gateway Signal Busy on Load When the Resource Usage reaches the “Busy on Load”-limit, the gateway will try to route outgoing IP/H.323 calls to other gateways. This is done to maintain availability for incoming ISDN calls when using multiple gateways.
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Page 57: Gateway Features
TANDBERG Gateway Configure the Gateway Gateway Features Experience has shown that some features - even though they are standardized - might cause interoperability problems with legacy video conferencing products. If you disable features on this page, the gateway can be used as a filter to ensure interoperability with legacy products. - Page 58 Gateway’s encryption on the H.320 side to Off and on the H.323 side to H.264 Allows H.264 video capabilities to be transmitted through the gateway. When disabled no H.264 video capabilities will be transmitted. Save Press ‘Save’ to activate the new settings. TANDBERG Gateway NOTE ‘E NCRYPTION GATEWAY MAY BE REDUCED INFO ’...
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Page 59: Appendices
Appendices Appendix 1: Using the file system It is possible to access a file system within the TANDBERG GATEWAY by using ftp: DOS-window: ftp <IP-address of gateway>, or Web-browser: ftp:// <IP-address of gateway> Description of the different folders user - a folder to be used for custom files, images and audio files etc. -
Page 60: Appendix 2: Declaration Of Conformity
Appendices TANDBERG Gateway Appendix 2: Declaration of Conformity... -
Page 61: Appendix 3: Capacity
512 kbps 768 kbps 1472 kbps (1.5 Mbps) 1920 kbps (2 Mbps) * 8+8 indicates 8 video calls and 8 telephone calls. ** 6+5 indicates 6 encrypted video calls and 5 unencrypted telephone calls. TANDBERG Gateway Non-encrypted 8+8* Appendices 1152 1472... -
Page 62: Index
Dataport Configuration 45 Declaration of Conformity 60 DHCP 40 Dial from IP 24 Dial from ISDN 21 Dial In Max. Bandwidth 52 TANDBERG Gateway Dial In Number 52 Diffserv 43 Direct Inward Dialing (DID) 22 Direct Inwards Dialing 53 Directory 50... - Page 63 System Contact 46, 55, 57 System Information 33, 49 System Name 47 System Parameters 50 T1 38 T1 Cable Length 38 The TANDBERG Gateway 10 Trademarks 3 Index Type of Service (TOS) 44 Unpacking 12 Usage 20 Using the file system 59...