Alcatel Go Flip 3 Start Manual page 16

• This warranty does not affect the consumers' statutory
rights nor the consumers' rights against the dealer
related to their purchase/ sales agreement.
TCT's 1 Year Limited warranty will abide by the
following options regarding claims:
1. Repair the TCT product using new or previously used
parts that are equivalent to new in performance and
reliability.
2. Replace the TCT product with the same model (or with
customer consent a product that has similar functionality)
formed from new and/or previously used parts that are
equivalent to new in performance and reliability.
a. When a TCT product or part is replaced or provided,
any replacement item becomes the customer's
property and the replaced or refunded item
becomes TCT's property.
b. TCT will not provide any data transfer service. This is
the customer's responsibility. TCT shall not be liable
for the loss of any saved/stored data in products that
are either repaired or replaced. Customer should
maintain a separate backup copy of the contents of
the device's data.
3. All refund requests shall be submitted to the retailer where
the device(s) were originally purchased and shall subject
to the retailer's refund policies. Customers may obtain the
retailers return policies at the links provided below:
a. U.S. https://us.alcatelmobile.com/return-policy/
b. Canada https://ca.alcatelmobile.com/return-policy/
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4. Repair or Replacement of any TCT product under
the terms of this warranty does not provide right to
extension or renewal of the warranty period.
5. Warranty repairs are available free of charge at TCT
authorized repair centers for products that comply with
the General Terms and Conditions of this warranty.
Shipping cost of the defective product(s) to TCT
authorized repair center is to be paid by the customer.
The customer is responsible for any damage to the
defective product during shipment to the authorized
repair center.
6. This warranty is not transferrable. This warranty will be
the purchasers' sole and exclusive remedy and neither
TCT nor its service centers shall be liable for any
incidental or consequential damages or breach of any
express or implied warranty of this product.
7. This warranty extends to products purchased and sold
within the United States and Canada. All products sold
in United States will be subject to their respective state
and federal laws. All products purchased in Canada will
be subject to Canadian laws.
Company Contact Information
Customer Care may be contacted at:
USA Phone Number: 855-368-0829 or
https://us.alcatelmobile.com/
Canada Phone Number: 855-844-6058 or
https://ca.alcatelmobile.com/
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