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VRC 6940 Product Reference Guide
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Contact and Service Information
If you have a problem with your equipment, contact the
page vii
for contact information. Before calling, have the model number, serial number, and several of
your bar code symbols at hand.
Call the Support Center from a phone near the scanning equipment so that the service person can try
to talk you through your problem. If the equipment is found to be working properly and the problem
is symbol readability, the Support Center will request samples of your bar codes for analysis at our
plant.
If your problem cannot be solved over the phone, you may need to return your equipment for servicing.
If that is necessary, you will be given specific directions.
Note: Symbol Technologies is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units
improperly can possibly void the warranty. If the original shipping container
was not kept, contact Symbol to have another sent to you.
viii
Symbol Support Center
for your region. See
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