Fitting The Cover; Hand Over; Appliance Guarantee; 6.16.1 Guarantee Registration - Bosch Worcester Greenstar HIU E Installation And Maintenance Instructions Manual

Commissioning
6.14

Fitting the cover

▶ When all the commissioning is completed fit the cover [2] by locating
the top of the cover over the lip [1] at the top of the back plate.
▶ Lower down into position and check the alignment of:
– The case does not to catch the PRV outlet pipe connection nut,
which should be inside the case.
– The heat meter display in the window (if fitted).
▶ Secure the cover [2] with the two screws [3] to the mounting frame.
1
Fig. 58 Fitting the cover
6.15

Hand over

▶ Complete the Commissioning Checklist section 6.13, page 48.
▶ Set up the appliance controls and show the customer how to operate
all the control unit/s for central heating operation.
▶ Show the customer where the serial number/appliance information
is when they call in with a problem (Commissioning Checklist section
6.13, page 48).
▶ Show the customer how to safely isolate the appliance.
▶ Advise the customer where they can find information on the
Worcester, Bosch Group website www.worcester-bosch.co.uk.
▶ Advise the customer that the varying external temperature will affect
the output of the appliance, especially the domestic hot water.
▶ Ensure that the Installation and Maintenance manual,
Commissioning Checklist and inspection record, is left with the
appliance or homeowner.
▶ If known, please fill in local warden/site agent/contractor engineers
details in the Fault or breakdown section of the User Instructions.
▶ if the appliance is unused and exposed to freezing conditions, shut
off all the mains supplies and drain the system and appliance, label
accordingly.
50
2
3
6.16

Appliance guarantee

This appliance has a guarantee against faulty materials or workmanship
for a period from the date of installation subject to the following terms
and conditions.
• The guarantee period for your product/component will vary
depending on its type and the accreditation of your installer. To
confirm the guarantee period applicable to your product, please visit
our website www.worcester-bosch.co.uk.
• The guarantee must be registered within 30 days of installation.
• The householder may be asked to prove the date of installation, that
the appliance was correctly commissioned. This should be
documented as a part of the Commissioning Checklist.
• The product must be correctly installed and commissioned in
accordance with the Installation instruction for your product and
meet the requirements of the Benchmark initiative if applicable.
• The product must be maintained, inspected/serviced in accordance
with the manufacturer's product instructions by a Bosch
Thermotechnology Ltd or other competent Engineer. Proof of
inspection/servicing may be required to validate a guarantee.
• During the period of this guarantee any components of the appliance
which are proven to be faulty or defective in manufacture will be
exchanged or repaired free of charge if repaired directly by Bosch
Thermotechnology Ltd.
• Invoices for attendance and repair of this appliance by third parties
will not be accepted for payment by Bosch Thermotechnology Ltd.
• That any product or part thereof returned for servicing under the
guarantee must be accompanied by a claim stating the Model, Serial
Number, Date of Installation.
• That Bosch Thermotechnology Ltd will not accept responsibility for
damage caused by faulty installation, neglect, misuse or accidental
damage or the nonobservance of the instructions contained in the
Installation and Users Instructions leaflets.
• The appliance has been used only for the normal domestic purposes
for which it was designed.
• That this guarantee applies only to equipment purchased and used in
the United Kingdom of Great Britain and Northern Ireland, the
Republic of Ireland, the Isle of Man or the Channel Islands.
For full terms and conditions, please visit:
www.worcester-bosch.co.uk/guarantee-terms-and-conditions

6.16.1 Guarantee registration

Your Greenstar appliance carries a guarantee against faulty material or
manufacture subject to Terms and Conditions.
Guarantee Registration can be completed:
• Via the Worcester, Bosch Group guarantee app:
– By scanning the appliance label QR code, all the appliance
information is populated in the app, so you just need to fill out the
property and installer details.
• On-line
– You can register on our website:
www.worcester-bosch.co.uk/guarantee
• By phone
– You can register by ringing 0330 123 2552
• By post
– Please send your completed form to:
Worcester, Bosch Group, Cotswold Way, Warndon, Worcester,
WR4 9SW.
To read full terms & Conditions please visit us on-line at
www.worcester-bosch.co.uk/guarantee.
Your statutory rights are not affected by the manufacturer's guarantee.
6 720 808 928 (2017/06)