English Contents What Your Dealer/System Administrator Can Tell You............. 18 Preparing Your Radio for Use........19 Important Safety Information.......... 7 Charging the Battery..........19 Software Version............8 Attaching the Battery ........20 Computer Software Copyrights........9 Attaching the Antenna........21 Documentation Copyrights........... 10 Removing and Attaching the Accessory Disclaimer..............11 Connector Cover..........
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English Keypad Characters – Uppercase Mode..31 Saving a Zone and a Channel to a Button............. 48 Keypad Characters – Lowercase Mode..32 Receiving and Responding to a Radio Call..48 Keypad Characters – Numeric Mode..33 Receiving and Responding to a Keypad Characters – Hexadecimal Talkgroup Call.........48 Mode............35 Methods to Make a Radio Call......
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English Making a Priority Dispatch Calls..... 54 Scan Lists............63 Dynamic Zone Programming (DZP)..55 Intelligent Priority Scan......63 Entering the Dynamic Zone to Viewing a Scan List........ 63 Select a Dynamic Channel...55 Editing the Scan List....... 64 Saving a Channel in the Changing the Scan List Status....
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English Sending An Emergency Alarm and Call Turning Voice Mute On or Off....81 with Hot Mic..........72 Using the Time-Out Timer...... 81 Sending a Silent Emergency Alarm..73 Using Conventional Squelch Operation Change of Channels during Features..........82 Emergency..........74 Analog Options......82 Emergency Keep-Alive Feature....
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English Chapter 4: Glossary............. 92 Chapter 5: Limited Warranty........96 MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS...... 96 I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:..........96 II. GENERAL PROVISIONS:......97 III. STATE LAW RIGHTS:........98 IV. HOW TO GET WARRANTY SERVICE:..98 V. WHAT THIS WARRANTY DOES NOT COVER:.............98...
Safety Guide for Portable Two-Way Radios which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations. For a list of Motorola Solutions-approved antennas, batteries, and other accessories, visit the following website: http://www.motorolasolutions.com...
English Software Version All the features described in the following sections are supported by the software version R19.00.00 or later. Accessing the Radio Information on page 88 determine the software version of your radio. Check with your dealer or system administrator for more details of all the features supported.
English Computer Software Copyrights The Motorola Solutions products described in this manual may include copyrighted Motorola Solutions computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola Solutions certain exclusive rights for...
No duplication or distribution of this document or any portion thereof shall take place without the express written permission of Motorola Solutions. No part of this manual may be reproduced, distributed, or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of Motorola Solutions.
The information in this document is carefully examined, and is believed to be entirely reliable. However, no responsibility is assumed for inaccuracies. Furthermore, Motorola Solutions reserves the right to make changes to any products herein to improve readability, function, or design. Motorola Solutions does not assume any liability arising out of the applications or use of any product or circuit described herein;...
English Getting Started NOTICE: An operational procedure, practice, or condition and so on, which is essential to emphasize. How to Use This Guide This User Guide covers the basic operation of the APX The following special notations identify certain items. Portables .
English Radio Maintenance CAUTION: • Your radio casting has a vent port that allows for This chapter covers the radio and battery care. pressure equalization in the radio. Never poke this vent with any objects, such as needles, Radio Care tweezers, or screwdrivers.
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English • Accessory connector cover must be attached to • Do not disassemble the radio. This could the radio side accessory connector if an damage radio seals and result in leak paths into accessory is not attached to the radio. the radio.
Radio Service and Repair Proper repair and maintenance procedures will assure CAUTION: efficient operation and long life for this product. A Motorola Do not use solvents to clean your radio as most Solutions maintenance agreement will provide expert chemicals may permanently damage the radio service to keep this and all other communication equipment housing and textures.
English LED and Sounds 2 Apply the solution sparingly with a stiff, non-metallic, short-bristled brush, making sure excess detergent When your battery is low: does not get entrapped near the connectors, controls • the LED blinks red when the PTT button is pressed. or crevices.
Battery Recycling and Disposal SecureNet allows user to perform secured communications on an Analog or Motorola Data Communication (MDC) In the U.S. and Canada, Motorola Solutions participates in channel. the nationwide Call2Recycle program for battery collection and recycling. Many retailers and dealers participate in this Conventional Talkgroup and Radio program.
English Mixed Vote Scan and Standard Conventional Scan • Which buttons have been programmed to access other configurations are supported. Priority Operation is also features? supported. • What optional accessories may suit your needs? Up to 30 different talkgroups can be supported using NOTICE: conventional channels.
This section provides simple instructions to prepare your To charge the battery, place the battery (with or radio for use. without the radio) in a Motorola Solutions-approved charger. Charging the Battery The LED on the charger indicates the charging progress;...
Solutions battery upon powering up, charging, or removing from the charger. This feature is applicable for IMPRES and Non-IMPRES battery. When the radio is attached with the non-Motorola Solutions battery, a tone sounds, display shows Unknown Battry temporarily and battery indicator is not shown in the radio display.
English 3 To remove the antenna, turn the antenna counterclockwise. Attaching the Antenna NOTICE: When removing the antenna, ensure that the Ensure the radio is turned off before attaching the antenna. radio is turned off. 1 Set the antenna in the receptacle. 2 Turn the antenna clockwise to attach to the radio.
English Removing and Attaching the Accessory Connector Cover The accessory connector is on the antenna side of the radio. It is used to connect accessories to the radio. NOTICE: To prevent damage to the connector, shield it with the connector cover when not in use. 1 To remove the accessory connector cover, rotate the thumbscrew counterclockwise until it disengages...
English 5 Once in place, tighten by rotating the thumbscrew 2 To remove the clip, use a flatbladed object to press clockwise by hand. the belt clip tab away from the radio. Then, slide the clip upward and away from the radio. Attaching the Belt Clip 1 Align the grooves of the belt clip with those of the radio and push down until you hear a click.
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Control Knob counterclockwise until you hear a click. • If the power-up test is successful, the display shows Motorola Solutions logo momentarily, followed by the Home screen and the Codeplug Alias. • If the power-up test is unsuccessful, you see...
English Your radio is preprogrammed to reset to medium volume rate, which is Level 12, by default every time the radio powers up. 1 To increase the volume, rotate the On/Off/Volume Control Knob clockwise. Adjusting the Volume Ensure the radio is powered on and the main speaker is pointed towards you for increased loudness and intelligibility, especially in areas with loud background noises.
English Identifying Radio Controls This chapter explains the buttons and functions to control the radio. Radio Parts and Controls 16–Position Select Knob On/Off/Volume Control Knob Top Side (Select) Button Microphone Push-to-Talk (PTT) Button These radio controls/buttons are programmable.
English must use the radio programming software to assign a Side Button 1 feature to a control. Side Button 2 Your dealer can program the programmable buttons as Home Button shortcuts to radio functions or preset channels/groups depending on the duration of a button press: 4-Way Navigation Button Press Keypad...
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English Dynamic ID (Conventional Only) Multiple Private Line (Conventional Only) Allows you to edit the ASTRO Individual ID and/or MDC Selects the Multiple Private Line lists. Primary ID of the radio. Nuisance Delete Dynamic Priority (Conventional Only) Temporarily removes an unwanted channel, except for Allows any channel in a Scan List (except for the priority channels or the designated transmit channel Priority-One channel) to temporarily replace the Priority-...
English Request-To-Talk (Conventional Only) Light/Flip Notifies the dispatcher you want to send a voice call. Voice Announcement Scan Audibly indicates the current feature mode, Zone or Toggles scan on or off. Channel the user has just assigned. Scan List Programming Voice Mute Selects the scan list for editing (by long press on the Toggles voice mute on or off.
English differently from the following example, but the steps for selecting a channel may appear as shown below: Press the Menu Select button directly below Chan . Home Button Pressing the button returns you to the Home (default) screen. In most cases, this is the current mode. For selected radio features, the button is also used to save Softkeys...
English • Press and hold one of the buttons to have the radio Keypad toggles through the list automatically (release the button You can use the 3 x 4 alphanumeric keypad to access your to stop). radio features. The keypad functions in a manner similar to a standard telephone keypad when entering numeric digits.
English Number of Times Key is Pressed Toggle between mixed case mode, uppercase mode and lowercase mode. Space Toggle between numeric and letter mode. Keypad Characters – Lowercase Mode Number of Times Key is Pressed & “ ‘...
English Number of Times Key is Pressed Toggle between mixed case mode, uppercase mode and lowercase mode. Space Toggle between numeric and letter mode. Keypad Characters – Numeric Mode Number of Times Key is Pressed & “ ‘...
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English Number of Times Key is Pressed Space Toggle between numeric and letter mode.
English Push-To-Talk (PTT) Button • While a call is not in progress, the PTT button is used to make a new call. See Methods to Make a Radio Call on page 49 for more information. The PTT button on the side of the radio serves two basic purposes: •...
English Identifying Status Indicators Direct This chapter explains the status indicators used in the Radio is currently configured for direct radio. radio-to-radio communication (during conventional operation only). Status Icons Radio is connected with other radios The 132 x 90 pixel front liquid crystal display (LCD) of your through a repeater.
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English Start Case Radio is set at Low power. Indicates that the first character of the text entry is capitalized. Radio is set at High power. Mixed Case Indicates that the text entry is currently Scan in normal text mode. Radio is scanning a scan list.
English Uppercase Predictive Landline phone number. Indicates that the text entry is currently in uppercase and with predicted words Landline phone number added to a Call shown at the bottom of the screen. List. Incoming call or data. Call Type Icons Outgoing call or data.
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English Solid yellow (Conventional Only) Channel is busy. Solid green Radio is powering up, or is on a non-priority channel while in the Scan List Programming mode. Blinking green Radio is receiving an individual or telephone call, or is on a Priority-Two channel while in the Scan List Programming mode.
English Alert Tones Your radio uses alert tones to inform you of the condition of your radio. The following table lists these tones and when they occur. You Hear Tone Name Heard Short, Low- Radio Self Test Fail When radio fails its power-up self test. Pitched Tone Reject When an unauthorized request is made.
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English You Hear Tone Name Heard Short, Medi- Valid Key-Press When a correct key is pressed. um-Pitched Radio Self Test Pass When radio passes its power-up self test. Tone Clear Voice At beginning of a non-coded communication. Priority Channel Received When activity on a priority channel is received.
English Phone Call Displays and Alerts The following phone call displays and alerts appears on the radio display when you make and receive Phone calls. The radio also uses alert tones to indicate the current status. You Hear You See When Notes A Long Tone...
English NOTICE: You have the option of sending additional digits (overdial), such as an extension number, credit card, or PIN numbers to the phone system. If the radio is preprogrammed for live overdial, every digit entered after the call is connected, is sent to the phone system.
English General Radio Operation d. Press the PTT button to transmit on the displayed zone channel. • Select a zone using the radio menu ZnUp or ZnDn: This chapter explains the general radio operations in your radio. to ZnUp or ZnDn. b.
English b. Press the Menu Select button directly below Selecting a Channel by using Chan . Channel Search Button to the required channel or use the keypad to enter the channel number. This feature allows you to do a quick search for a specific channel in your radio by keying in the alias of the channel.
English NOTICE: • The display shows Searching. Once found, the display shows the matched channel name and the radio Your radio must be preprogrammed for you to use this feature. changes its transmission to the selected channel. • If the radio is triggered to search for an empty entry, the Saving a Zone and a Channel to a display shows Invalid entry.
English NOTICE: Receiving and Responding to a To change the programmed zone and channel, Radio Call repeat this procedure. Short press of the programmed softkey changes Once you have selected the required channel and/or zone, your current transmission to the zone and channel you can proceed to receive and respond to calls.
English • For ASTRO Conventional system, the LED lights up NOTICE: solid yellow. The display shows the talkgroup alias or The radio automatically exits the feature, if the ID, and the caller alias or ID. feature inactivity timer is enabled, when the radio is left idle and the timer expires.
English Switching Between Repeater or Monitor Feature Direct Operation Button The monitor feature is used to make sure that a channel is clear before transmitting. The Repeater Operation increases the radio coverage area The lack of static on a digital channel when the users by connecting with other radios through a repeater.
English d. Release the PTT button to receive (listen). Monitoring Conventional Mode The Carrier Squelch indicator appears on the ® Your radio may be preprogrammed to receive Private-Line display when you monitor a channel using the (PL) calls. preprogrammed Monitor button. 1 Momentarily press the Monitor button to listen for •...
English Advanced Features • The LED blinks solid green once to indicate the transmitting radio is pending to receive signal. The speaker unmutes. This chapter explains the operations of the features available in your radio. 1 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth.
English • to Preset for the preset 2 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) preprogrammed Talkgroup. from your mouth. • Use the keypad to enter the number of the 3 Press and hold the PTT button to start the Selective corresponding Talkgroup in the list.
English • Press the preprogrammed Status button. Making a Priority Dispatch Calls • to Sts and press the Menu Select button If a talkgroup is congested, the Priority Dispatch feature directly below Sts. allows you to call the dispatcher on a different talkgroup. This talkgroup is called the Priority Talkgroup.
English Entering the Dynamic Zone to Select a 3 Release the PTT button to listen. Dynamic Channel The radio exits Priority Dispatch mode, returns to its original talkgroup, and displays the home channel alias. to Zone then press the Menu Select button directly below Zone.
English Saving a Channel in the Dynamic Zone to the required channel. Press the Menu from List Selection Select button directly below Sel . The display shows Channel updated. The radio must be in Dynamic Zone in order to perform this operation.
English 4 Use the keypad to type or edit the channel name. to ZnPr then press the Menu Select button directly below ZnPr to enter Program Zone screen. 5 Press the Menu Select button directly below Srch The display shows the dynamic channels list. once the entry is done to initiate searching.
English Additionally, each entry, depending on context Adding a New Contact Entry (conventional or phone), associates with one or more of the three types of calls: Phone Call, Selective Call, or Call to Cnts and press the Menu Select button Alert.
English to Number 1 and press the Menu Select 9 Press the Menu Select button directly below Done button directly below Edit . once you have finished. The display shows Edit Num 1 and a blinking The display shows <Entry> Stored, confirming that the contact entry has been added.
English • to Cncl to cancel and return to the 4 Select the Menu Select button directly below Yes to main screen of Contacts. delete the entry, or No to cancel and return to the main screen of Contacts. The display shows Please wait momentarily before showing <Entry>...
English 4 Press the Menu Select button directly below Yes to to Edit and press the Menu Select remove the entry from the Call List, or No to cancel button directly below Sel . and return to the main display of Contacts. to the entry alias you wish to change and The display shows Please wait momentarily before press the Menu Select button directly below Edit .
English The entries are alphabetically sorted. to the entry you want to edit and press the Menu Select button directly below Optn . to the entry you want to edit and press the Menu Select button directly below Optn . to Edit and press the Menu Select button directly below Sel .
English The entries are alphabetically sorted. Intelligent Priority Scan Intelligent Priority Scan feature allows you to add or delete to the entry you want to view and press conventional channels from multiple system into the priority the Menu Select button directly below Optn . scan lists.
English • Press the Menu Select button directly below Del 3 Press to exit the current display and return to to delete the currently displayed channel from the the Home screen. scan list. • Press the Menu Select button directly below Rcl Editing the Scan List to view the next member of the scan list.
English Changing the Scan List Status Viewing and Changing the Priority Status 1 The display shows the programming mode icon and Perform one of the following actions: the first list member. • Press the Menu Select button directly below Sel to the member you want to edit.
English • A Priority-Two Channel Scan icon indicates that If the scan is disabled, the display shows Scan Off. the current channel is in the scan list as the Priority-Two channel. The LED blinks green. The radio returns to the Home screen. •...
English Deleting a Nuisance Channel • Mode change to another channel and back to the original channel. If a channel continually generates unwanted calls or noise • Turn off the radio and then turn it on again. (termed “nuisance” channel), you can temporarily remove Nuisance mode delete can be disabled by the the unwanted channel from the scan list.
English required ID, or use the keypad to enter the received icons blinks and the display shows Page required ID. received. d. Press the PTT button to send the page. Press any button to clear the Call Alert page. The display shows Paging...<Number>. Making a Talkgroup Call on page 49 for more If the call alert page is sent successfully, you hear...
English to select the alias or ID, and press the If the Top (Orange) button is preprogrammed to send an PTT button to initiate the call. emergency signal, this signal overrides any other communication over the selected channel. If the target radio does not respond after a preprogrammed period of time, the display shows Your radio supports the following Emergency modes: Send page?.
English Exiting Emergency Emergency Action mode To exit emergency at any time, press and hold the Initiated by Press and hold Side Button preprogrammed Emergency button for about a other radios 1 and short press Emergen- second. cy button. NOTICE: Initiated by Do one of the following: The timer is programmable from 0–6250...
English NOTICE: NOTICE: The following buttons combination are The default timer of Emergency button press to supported. activate Emergency is milliseconds. This timer is programmable from milliseconds by a qualified • Radio Side Button 1 and Orange button. technician. • Radio Side Button 1 and accessory Orange button.
English Sending an Emergency Alarm with does not support emergency and rejects to launch emergency mode. Emergency Call This feature gives your radio priority access on a channel 2 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) for conventional system.
English Follow the procedure to send Emergency Alarms and Call 4 To exit Emergency Call, press and hold the with hot mic on your radio. preprogrammed Emergency button. Turning off the radio also cancels the emergency 1 Press the preprogrammed Emergency button. state.
English Change of Channels during Emergency Radio Lock For ALL Emergency transmissions, when changing This feature changes your radio to a more robust security channels: system. • If the new channel is also preprogrammed for If this feature is enabled in your radio by a qualified radio Emergency, you can change channels while in technician, when you turn the radio on, the display shows Emergency operation.
English If you enter three incorrect passwords in a row, the 9 Re-enter the new password. display shows Deadlock. Turn the radio off and then on, and begin again at step 10 Press the Menu Select button directly below Ok . The password is updated.
English an unknown hand. The radio stays in this state regardless NOTICE: of power changes, for example, battery removal. This feature must be preprogrammed by a qualified radio technician. NOTICE: Check with your agent if Voice Announcement is If the radio has Inter-system roaming capability, the available for the feature you need.
English NOTICE: • Call Alert Pressing this preprogrammed playback button • Selective Call enables the voice feature to announce in High • Phone Call (Outgoing Only) priority. All the three programmable buttons at the side of • Emergency Call (Incoming Only) the radio support this feature.
English b. Press the Menu Select button directly below of the audio and data functionality of the radio given the Rcnt to access the Recent Calls feature following conditions. screen. Power level Low enables a shorter transmitting distance and to conserve power. Power level High enables a longer to scroll through the list.
English NOTICE: to Prfl and press the Menu Select The radio automatically exits the feature, if the button directly below Prfl to access the feature inactivity timer is enabled, when the radio is Profiles feature screen. left idle and the timer expires. You will hear the to scroll through the menu selections.
English Controlling the Display Backlight Locking and Unlocking the Keypad and Controls You can enable or disable the radio display backlight as needed, if poor light conditions make the display or keypad You can lock your radio keypad, programmable buttons, difficult to read.
English a. To turn the tones off or on, press the • Turning Voice Mute on or off using the radio menu: preprogrammed Mute button. to VMut. • Turning the tones on or off using the radio menu: b. Press the Menu Select button directly below to Mute.
English NOTICE: Using Conventional Squelch Operation You hear a brief, low-pitched, warning tone four Features seconds before the transmission times out. This feature filters out unwanted calls with low signal 1 Hold down the PTT button longer than the strength or channels that have a higher than normal preprogrammed time.
English Digital Options The radio also unmutes to any digital activity on a digital channel. One or more of the following options may be preprogrammed in your radio. Check with your dealer or Digital PTT ID Support system administrator for more information. This feature allows you to see the radio ID (number) of the radio from whom you are currently receiving a Option...
English LED lights up solid yellow to indicate that the channel is Transmit Inhibit busy. This feature is available for Conventional operations for all The following table shows the variations of smart PTT: ATS radios. When Transmit Inhibit feature is enabled, the radio stops all Mode Description transmission including voice and data.
English Enabling Transmit Inhibition The display shows Tx inhibit off. You hear a sequence of short, high-low tone (Transmit Inhibit Perform one of the following actions: Off tone) to indicate transmission is back to normal operation. • to TxIn. Press the Menu Select button below TxIn.
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English a. Press the Menu Select button directly below to Recent Convs and press the Menu Select button directly below Sel to view the Rcnt. recent conversations. to Saved Convs and press the Menu to the required call and press the Select button directly below Sel to view the Menu Select button directly below Play.
English A tone sounds if call saving is not successful. NOTICE: Received call overwrites the ongoing record playback. User can short press the • Playback the saved calls using the preprogrammed programmable button within three seconds to Record Playback button: continue the playback and ignore the a.
English NOTICE: • Language Pack ID and Version (only when the The radio automatically exits the feature, if the language of the display is set to non-English) feature inactivity timer is enabled, when the radio is • Codeplug Alias (Optional) left idle and the timer expires.
English • Press the Menu Select button directly below • Press to return to the Home screen . Back to return to the previous screen. • Press to return to the Home screen. Viewing the IP Information This feature displays the device name, IP address, and Viewing the Control Assignments status of your radio.
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English • to scroll through the various information. • Press the Menu Select button directly below Back to return to the previous screen. • Press to return to the Home screen.
English Accessories The accessory link below is for ATS radios. Refer to the specific radio price pages for a list of accessories or contact your sales representative for accessory compatibility. http://www.motorolasolutions.com...
A channel that has traffic on it. with other users without the aid of a central controller to assign communications channels. ASTRO conventional Motorola Solutions standard for wireless analog or digital Conventional Scan List conventional communications. A scan list that includes only conventional channels.
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An electronic device that lights up when electricity is passed through it. Dispatcher An individual who has radio-system management duties and responsibilities. Motorola Solutions Digital Communications. Digital Signal Processor Menu Entry A microcontroller specifically designed for performing the mathematics involved in manipulating analog information, A software-activated feature shown at the bottom of the such as sound, that has been converted into a digital form.
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English check the volume level of the radio, since the radio “opens A sub-audible tone that is transmitted such that only the squelch” when the monitor button is pressed. receivers decoding the tone receives it. Network Access Code Programmable Network Access Code (NAC) operates on digital channels A radio control that can have a radio feature assigned to it.
English A feature that allows you to call a selected individual, An organization or group of radio users who communicate intended to provide privacy and to eliminate the annoyance with each other using the same communications path. of having to listen to conversations of no interest to you. Zone Squelch A grouping of channels.
MOTOROLA SOLUTIONS cannot be responsible in any way for any ancillary equipment not furnished by ATS 2500p Portable Units One (1) Year MOTOROLA SOLUTIONS which is attached to or used in Product Accessories One (1) Year connection with the Product, or for operation of the Product...
II. GENERAL PROVISIONS: INCLUDING CHEMICAL, LIQUID, FIRE, AND OTHER PHYSICAL DAMAGE. Comprehensive coverage is This warranty sets forth the full extent of MOTOROLA available in conjunction with MOTOROLA SOLUTIONS’S SOLUTIONS'S responsibilities regarding the Product. standard Commercial Warranty and starts from the FIRST Repair, replacement or refund of the purchase price, at DAY the radio is put into use.
MOTOROLA SOLUTIONS supplied equipment) which authorized warranty service location. Warranty service will adversely affect performance of the Product or interfere be provided by MOTOROLA SOLUTIONS through one of with MOTOROLA SOLUTIONS's normal warranty its authorized warranty service locations. If you first contact inspection and testing of the Product to verify any the company which sold you the Product (e.g., dealer or...
SOLUTIONS’s published specifications or the FCC certification labeling in effect for the Product at the time 3 should the Product or parts become, or in MOTOROLA the Product was initially distributed from MOTOROLA SOLUTIONS’s opinion be likely to become, the subject SOLUTIONS.
MOTOROLA SOLUTIONS with respect to infringement of patents by the Product or any parts thereof. This warranty is given by Motorola Solutions Australia Pty Limited (ABN 16 004 742 312) of Tally Ho Business Park, Laws in the United States and other countries preserve for 10 Wesley Court.