License Rights The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal nonexclusive, royalty-free license to use that arises by operation of law in the sale of a product.
MN001824A01-AT Contents Contents Intellectual Property and Regulatory Notices..............2 List of Tables........................11 Software Version........................12 Chapter 1: Read Me First....................13 1.1 Notations Used in This Manual......................13 1.2 Radio Care............................13 1.2.1 Cleaning Your Radio......................15 1.2.2 Cleaning the External Surface of the Radio............... 15 1.2.3 Radio Service and Repair....................
Page 4
MN001824A01-AT Contents 4.7 Intelligent Lighting Indicators ......................33 4.8 Alert Tones ............................33 4.9 Phone Call Displays and Alerts......................35 4.10 Display Color Change On Channel....................36 Chapter 5: General Radio Operation................37 5.1 Selecting a Zone..........................37 5.2 Selecting a Radio Channel......................37 5.3 Selecting a Channel by using Channel Search Button..............
Page 5
MN001824A01-AT Contents 7.1.2 Talkgroup Call Feature (Conventional Only)..............48 7.1.2.1 Selecting a Talkgroup................... 48 7.1.3 Sending a Status Call......................48 7.1.4 Making Priority Dispatch Calls................... 49 7.1.5 Dynamic Regrouping (Trunking Only) ................49 7.1.5.1 Classification of Regrouped Radios..............50 7.1.5.2 Requesting a Reprogram (Trunking Only)............50 7.1.6 Dynamic Zone Programming.....................
Page 7
MN001824A01-AT Contents 7.14 Text Messaging Service......................... 78 7.14.1 Accessing the Messaging Features................. 79 7.14.2 Composing and Sending a New Text Message............... 79 7.14.3 Sending a Quick Text Message..................80 7.14.4 Priority Status and Request Reply for New Text Messages..........81 7.14.4.1 Appending a Priority Status to a Text Message..........81 7.14.4.2 Removing a Priority Status from a Text Message..........
Page 8
7.21 Mission Critical Wireless Bluetooth ® Wireless Technology ............105 7.21.1 Pairing with Low Frequency-Motorola Proximity Pairing (LF-MPP) Feature....106 7.21.2 PIN Authentication in Pairing..................106 7.21.2.1 Pairing the Authentication PIN when Receiving a Pairing Request....107 7.21.2.2 Pairing the Authentication PIN with the Generated Numeric PIN.....107 7.21.2.3 Pairing the Authentication PIN by Manually Keying in the Same PIN....
Page 9
MN001824A01-AT Contents 7.22 ASTRO 25 (P25) Programming Over Project 25 (POP25)............111 7.22.1 Responding to the Notification of Upgrade..............111 7.23 Voice Announcement ........................112 7.24 Site Selectable Alerts (ASTRO 25 Trunking) ................112 7.24.1 Sending SSA Notification to Single Site................. 113 7.24.2 Sending SSA Notification to Single Site by Manual Entry..........
Page 10
Declaration of Compliance for the Use of Distress and Safety Frequencies........139 Technical Parameters for Interfacing External Data Sources.............. 139 Limited Warranty......................140 MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS..............140 I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:............140 II. GENERAL PROVISIONS:....................... 141 III. STATE LAW RIGHTS:........................141 IV.
MN001824A01-AT Software Version Software Version All the features described in the following sections are supported by the software version R31.00.00 or later. Accessing the Radio Information on page 125 to determine the software version of your radio. Contact your system administrator for more details of all the supported features.
MN001824A01-AT Chapter 1: Read Me First Chapter 1 Read Me First This User Guide covers the basic operation of the radio. However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information.
Page 14
MN001824A01-AT Chapter 1: Read Me First ● Never obstruct or cover the vent port, even with a label. ● Ensure that no oily substances come in contact with the vent port. ● Your radio is designed to be submerged to a maximum depth of six feet and maximum time of two hours. Exceeding either maximum limit can result in damage to the radio.
4. Ensure that no water remains entrapped near the connectors, cracks, or crevices. 1.2.3 Radio Service and Repair Proper repair and maintenance procedures ensure efficient operation and long-life of this radio. A Motorola Solutions maintenance agreement provides expert service to keep the radio and all other communication equipment in perfect operating condition.
MN001824A01-AT Chapter 1: Read Me First What Your Dealer or System Administrator Can Tell You If the radio is to be operated in extreme temperatures (less than -20 °C or more than +55 °C), check with your system administrator for the correct radio settings. You can consult your dealer or system administrator about the following: ●...
Do not discard batteries in a fire. When and where to use: Motorola Solutions-approved battery shipped with your radio is uncharged. Prior to using a new battery, charge it for a minimum of 16 hours to ensure optimum capacity and performance. For a...
MN001824A01-AT Chapter 2: Getting Started Attaching the Antenna Prerequisites: Ensure the radio is turned off before attaching the antenna. Procedure: 1. Set the antenna in the receptacle. 2. Turn the antenna clockwise to attach to the radio. 3. To remove the antenna, turn the antenna counterclockwise. NOTE: When removing the antenna, ensure that the radio is turned off.
MN001824A01-AT Chapter 2: Getting Started Turning On the Radio Procedure: 1. Rotate the On/Off/Volume Control Knob clockwise until you hear a click. ● If the power-up test is successful, the display shows SELFTEST momentarily, followed by the Home screen and the Codeplug Alias. ●...
MN001824A01-AT Chapter 3: Radio Controls Chapter 3 Radio Controls This chapter explains the buttons and functions to control the radio. Radio Parts and Controls 16-Position Select Knob This knob is usually programmed for channel selection. On/Off/Volume Control Knob Rotate clockwise until you hear a click to turn on the radio. Rotate counterclockwise until you hear a click to turn off the radio.
Page 21
MN001824A01-AT Chapter 3: Radio Controls Rotate clockwise to increase the volume. Rotate counterclockwise to decrease the volume. Top Lightbar Top Side (Select) Button Use this programmable button to access a programmed function or enable or disable a feature. Microphone Push-to-Talk (PTT) Button Press and hold to talk in simplex calls or to initiate a group call, release it to listen.
MN001824A01-AT Chapter 3: Radio Controls Text Entry Icons This feature only supports Model 3.5. Your radio uses icons to indicate the selected text entry mode. Table 1: Text Entry Modes Icon Description The text entry is in hexadecimal mode. The text entry is in numeric mode. The first character of the text entry is capitalized.
MN001824A01-AT Chapter 3: Radio Controls Mode Output Uppercase J K L Lowercase j k l 6 key Numeric Uppercase M N O Lowercase m n o 7 key Numeric Uppercase P Q R S Lowercase p q r s 8 key Numeric Uppercase T U V...
Page 24
MN001824A01-AT Chapter 3: Radio Controls Bluetooth Inquiry On/Off Enables the Bluetooth Search feature. Bluetooth Discoverable On/Off Enables the visibility of your radio to other Bluetooth devices. Call Alert Allows your radio to function like a pager, or to verify if a radio is active on the system. Call Response Allows you to answer a private call.
Page 25
MN001824A01-AT Chapter 3: Radio Controls Nuisance Delete Temporarily removes an unwanted channel, except for priority channels and the designated transmit channel from the scan list. Phone Call Allows you to make and receive calls similar to standard phone calls. Private Call (Trunking Only) Allows a call from one individual radio to another.
MN001824A01-AT Chapter 3: Radio Controls Status (Trunking Only) Sends data calls to the dispatcher about a predefined status. Talkaround/Direct (Conventional Only) Toggles between using a repeater or communicating directly with another radio. Talkgroup (Conventional Only) Initiates a call to a preprogrammed group of radios. Text Messaging Service (TMS) Allows you to access the Text Messaging Service (TMS) menu.
MN001824A01-AT Chapter 4: Status Indicators Chapter 4 Status Indicators This section explains the status indicators of the radio. Battery Charge Status Your radio indicates the battery charge status through LED, sounds, and the battery icon on the display. You can also check the battery charge status by using the menu entry. Battery Protection is activated when the battery is low or operating in extremely low temperatures to extend radio communication.
MN001824A01-AT Chapter 4: Status Indicators 4.1.2 Accessing the Battery Info screen This feature displays the current capacity and charges cycles of your battery when an IMPRES battery is powering your radio. This feature must be enabled in your radio to see the information. Procedure: to Batt.
MN001824A01-AT Chapter 4: Status Indicators Table 3: LED Indications Indication Status Solid red Radio is transmitting. Blinking red Radio is transmitting at low battery condition. Double blinking red Radio is transmitting an emergency alarm or call. Rapid blinking red Radio has failed the self-test upon powering up or encountered a fatal error. Solid yellow Radio is receiving in both trunking and conventional clear mode.
Page 30
MN001824A01-AT Chapter 4: Status Indicators Icon Description The radio is connected with other radios through a repeater. The selected channel is being monitored in conventional operation. The In-Call User Alert feature is enabled. Voice muting of the affiliated trunking talkgroup or selected conventional channel is activated. The radio is set at High power.
MN001824A01-AT Chapter 4: Status Indicators Icon Description The Bluetooth wireless technology is turned on and ready for connection. Steady Bluetooth is connected to the external Bluetooth device. Blinking Bluetooth device is disconnected. Turn the Multi-Function Knob to turn the volume up or down. TMS Status Icons This feature only supports Model 3.5 and Model 2.5.
MN001824A01-AT Chapter 4: Status Indicators Call Type Icons Table 5: Call Type Icons Icon Description A radio number. A radio number added to a Call List. A mobile number. A mobile number added to a Call List. A landline phone number. A landline phone number added to a Call List.
MN001824A01-AT Chapter 4: Status Indicators Intelligent Lighting Indicators This feature temporarily changes the color of the Top Lightbar and adds a color bar to the main display screen to help signal that a radio event has occurred. This feature temporarily changes the display backlight color and the alert text background color of the radio to help signal that a radio event has occurred.
Page 34
MN001824A01-AT Chapter 4: Status Indicators You Hear Tone Name Heard Short, Low- Radio Self Test Fail When radio fails its power-up self test. Pitched Reject When an unauthorized request is made. Tone Time-Out Timer Warn- Four seconds before time out. No ACK Received When radio fails to receive an acknowledgment.
MN001824A01-AT Chapter 4: Status Indicators You Hear Tone Name Heard Call Alert Sent When Call Alert is received by the target radio. Site Trunking When a SmartZone trunking system fails. Short, High- Low-Battery Chirp When battery is below preset threshold value. Pitched Tone (Chirp) Two High-...
MN001824A01-AT Chapter 4: Status Indicators You Hear You See When Notes Phone busy The phone system is Press to exit the phone mode and try busy. your call later. A Busy Tone Phone busy When a channel is not The radio automatically connects when a available.
MN001824A01-AT Chapter 5: General Radio Operation Chapter 5 General Radio Operation This chapter explains the general operations of your radio. Selecting a Zone When and where to use: A zone is a group of channels. Do one of the following to select a radio channel. You can use these options interchangeably depending on your preference and the programmed functions.
MN001824A01-AT Chapter 5: General Radio Operation d. Press the Menu Select button directly below Sel to confirm the selected channel. ● Select a channel using the radio menu Channel Up or Channel Down: to ChUp or ChDn. b. Press the Menu Select button directly below ChUp or ChDn. Positions of ChUp and ChDn on the display may differ each time you release the Menu Select button.
MN001824A01-AT Chapter 5: General Radio Operation 5.4.1 Saving a Zone and a Channel to a Softkey Five softkeys are available for you to save the frequently used zone and channel. Prerequisites: Enable the Preconfigurable Preset Zone and Channel field. Procedure: 1.
MN001824A01-AT Chapter 5: General Radio Operation 5.5.1 Receiving and Responding to a Talkgroup Call When and where to use: When you receive a talkgroup call (while on the Home screen) the radio displays the following depending on the system your radio is configured to: ●...
MN001824A01-AT Chapter 5: General Radio Operation When you receive a Telephone Call, you hear a telephone-type ringing and the LED blinks green. The display shows Phone call and the call received icon blinks. Procedure: 1. Press the Call Response button within 20 seconds after the call indicators begin. 2.
MN001824A01-AT Chapter 5: General Radio Operation 2. To select the required ID, perform one of the following actions: ● Press the Menu Select button directly below Cnts to scroll through and select the required ID. ● Press the Menu Select button directly below LNum to go to the last number dialed. ●...
MN001824A01-AT Chapter 5: General Radio Operation 6. Press to return to the Home screen. 5.6.4 Making a Telephone Call (Trunking Only) This feature allows you to make calls similar to standard phone calls to a mobile or landline phone. Procedure: 1.
MN001824A01-AT Chapter 5: General Radio Operation The lack of static on a digital channel when you switch from analog to digital radios is not an indication that the radio is malfunctioning. Digital technology quiets the transmission by removing the noise from the signal and allows only the clear voice or data information to be heard.
Data (IV&D) bearer service. This bridges the communication between the radio and the Customer Enterprise Network. SecureNet SecureNet allows you to perform secured communications on an Analog or Motorola Data Communication (MDC) channel. Over-the-Air Rekeying The Over-the-Air Rekeying (OTAR) feature allows the dispatcher to remotely reprogram encryption keys in...
P25 Digital Vehicular Repeater System Motorola Solutions offers an MSI Certified APX compatible, third party, P25 Digital Vehicular Repeater System (DVRS). This provides low-cost portable radio coverage in areas where only mobile radio coverage is available.
MN001824A01-AT Chapter 7: Advanced Features Chapter 7 Advanced Features This chapter explains the operations of the features available in your radio. Advanced Call Features This chapter explains the operations of the call features available in your radio. 7.1.1 Selective Call (ASTRO Conventional Only) A Selective Call is a call from an individual radio to another individual radio with privacy.
MN001824A01-AT Chapter 7: Advanced Features 3. Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 4. Press and hold the PTT button to start the Selective Call. The display shows the ID of the target radio. 5.
MN001824A01-AT Chapter 7: Advanced Features 2. Perform one of the following actions: ● to the required status. ● Use the keypad to enter a number corresponding to the location in the status list. 3. Press the PTT button to send the status. When the dispatcher acknowledges, you hear four tones and the display shows Ack received.
MN001824A01-AT Chapter 7: Advanced Features If you access a zone or channel that has been reserved as a dynamically regrouped mode for other users, you hear an invalid tone. 7.1.5.1 Classification of Regrouped Radios The dispatcher can classify regrouped radios into Select Enabled or Select Disabled categories. Select Enabled Select-enabled radios are free to change to any available channel, including the dynamic-regrouping channel, once you have selected the dynamic-regrouping position.
MN001824A01-AT Chapter 7: Advanced Features 7.1.6.1 Entering the Dynamic Zone to Select a Dynamic Channel Procedure: to Zone then press the Menu Select button directly below Zone. The display shows the Zone screen. to <# Dynamic Zone Channels>. 3. Perform one of the following actions: ●...
MN001824A01-AT Chapter 7: Advanced Features Procedure: to ZnPr then press the Menu Select button directly below ZnPr to enter Program Zone screen. 2. Press the Menu Select button directly below Edit. The display shows Search Options screen. to Channel Name then press the Menu Select button directly below Sel . The display shows a blinking cursor on the Channel Name screen.
MN001824A01-AT Chapter 7: Advanced Features You can clone the zones by connecting the source radio and target radio with a clone cable. 7.1.7.1 Cloning Zones Procedure: 1. On the source radio, press the Menu Select button directly below Clon. 2. Press the Menu Select button directly below Sel to select source zone. 3.
MN001824A01-AT Chapter 7: Advanced Features Table 6: MPL Selection Mode Selection Mode Description Dynamic The MPL List selection/functionality is automatically updated (and active on the radio current channel) as users scroll through the avail- able MPL List selections. Static While users are scrolling through the radio available MPL List selec- tions, MPL functionality does not change until a new MPL List is manually selected.
MN001824A01-AT Chapter 7: Advanced Features Each entry within Contacts contains the following information: ● Call Alias (Name) ● Call ID (Number) ● Call Type (Icon) ● WACN ID (ASTRO 25 Trunking IDs only) ● System ID Your radio must be programmed to allow you to add, edit, or delete the contact entries. Your radio also supports a maximum of 50 call lists.
MN001824A01-AT Chapter 7: Advanced Features to Name and press the Menu Select button directly below Edit. The display shows Edit name and a blinking cursor appears. 4. Use the keypad to enter the name and press the Menu Select button directly below Ok once you have entered the name.
MN001824A01-AT Chapter 7: Advanced Features 7.3.4 Adding a Contact to a Call List Procedure: to Cnts and press the Menu Select button directly below Cnts . The entries are alphabetically sorted. to the entry you want to add and press the Menu Select button directly below Optn . to Add to CallLst and press the Menu Select button directly below Sel .
MN001824A01-AT Chapter 7: Advanced Features The entries are alphabetically sorted. to the entry you want to edit and press the Menu Select button directly below Optn . to Edit and press the Menu Select button directly below Sel . to the entry alias you wish to change and press the Menu Select button directly below Edit .
MN001824A01-AT Chapter 7: Advanced Features 6. Press the Menu Select button directly below Done to save your changes and return to the main screen of Contacts. 7.3.7 Viewing Details of a Contact Procedure: to Cnts and press the Menu Select button directly below Cnts . The entries are alphabetically sorted.
MN001824A01-AT Chapter 7: Advanced Features 7.4.3 Editing the Scan List When and where to use: This feature allows you to change scan list members and priorities. Procedure: 1. Perform one of the following actions: ● Long press the preprogrammed Scan List Programming button (side button). ●...
MN001824A01-AT Chapter 7: Advanced Features 4. Perform one of the following actions: ● to select more list members whose scan status you want to change. ● Use the keypad to go directly to that scan list member. ● Use the 16-Position Select knob to select another scan list member. 5.
MN001824A01-AT Chapter 7: Advanced Features 7.5.2 Making a Dynamic Priority Change (Conventional Scan Only) When and where to use: While the radio is scanning, the dynamic priority change feature allows you to temporarily change any channel in a scan list (except for the Priority-One channel) to the Priority-Two channel. This change remains in effect until scan is turned off.
MN001824A01-AT Chapter 7: Advanced Features Depending on how your radio is programmed, if there is no answer after the maximum ring time or when you press the PTT button for an Enhanced Private Call, the radio automatically sends a call alert page. NOTE: This feature must be programmed by a qualified radio technician.
MN001824A01-AT Chapter 7: Advanced Features If the call alert page is not acknowledged, you hear a low tone and the display shows No acknowledge. Press the Menu Select button directly below Ok to return to the main screen of Contacts. ●...
MN001824A01-AT Chapter 7: Advanced Features d. To return to the Home screen, press the Menu Select button directly below Exit, press the PTT button. ● Viewing recent calls using the radio menu: to Rcnt. b. Press the Menu Select button directly below Rcnt to access the Recent Calls feature screen. to scroll through the list.
MN001824A01-AT Chapter 7: Advanced Features 7.7.3.1 Saving and Playback Calls When and where to use: Perform one of the following to save and play back the recorded calls. You can use the options interchangeably depending on your preference and the programmed functions. Procedure: ●...
MN001824A01-AT Chapter 7: Advanced Features Radio auto playback the most recent incoming call followed by saved calls in chronological order. Radio displays the playback status. NOTE: Received call overwrites the ongoing record playback. User can short press the programmable button within three seconds to continue the playback and ignore the receiving call. User can short press the programmable button to trigger playback when the radio is receiving call to overwrite the receiving call.
MN001824A01-AT Chapter 7: Advanced Features 4. Release PTT to listen. Result: 7.10 Emergency Operation The Emergency feature is used to indicate a critical situation. An emergency signal overrides any other communication over the selected channel. Your radio supports the following Emergency modes: ●...
MN001824A01-AT Chapter 7: Advanced Features Scenario Outcome If you change to a channel or mode with Emergen- the Emergency Alarm and/or Emergency Call con- cy capability while in Emergency operation, tinues on the new channel or mode. If the radio is out-of-range of the system or the your radio shows the following indications: emergency alarm is not acknowledged, ●...
MN001824A01-AT Chapter 7: Advanced Features 7.10.5 Remote Emergency The Remote Emergency feature allows you to remotely launch the emergency feature on a target radio. You can send the Remote Emergency request to radios from recently transmitted or received calls that are stored.
MN001824A01-AT Chapter 7: Advanced Features ● Imbalance Coverage If your radio receives acknowledgment, your radio displays a positive notification. If your radio does not receive acknowledgment from the target radio, your radio displays a negative notification. 7.10.5.3 Manually Refreshing the Remote Emergency List Procedure: 1.
MN001824A01-AT Chapter 7: Advanced Features ● The radio sounds a short low-pitched tone to indicate that the selected channel does not support emergency and rejects to launch emergency mode. The display shows No emergency, if the selected channel does not support emergency. Result: When you receive the dispatcher’s acknowledgment, the display shows Ack received.
MN001824A01-AT Chapter 7: Advanced Features ● The display shows Emergency on the current zone and channel. A tone sounds and the LED blinks red momentarily. ● A tone sounds to indicate that the selected channel does not support emergency and rejects to launch emergency mode.
MN001824A01-AT Chapter 7: Advanced Features If successful, the display shows Emergency on the current zone and channel. A tone sounds and the LED blinks red momentarily. The radio exits Emergency Alarm and enters the Emergency Call state when one of the following scenarios occur: ●...
MN001824A01-AT Chapter 7: Advanced Features Your radio activates the Man Down (Fall Alert) feature when it achieves or exceeds a tilt angle threshold or a combination of the angle threshold and radio motion below the motion sensitivity level. The radio must stay in this condition for a programmed period before the Emergency Alarm or Call is activated.
MN001824A01-AT Chapter 7: Advanced Features 7.12.3 Exiting Fall Alert Procedure: To exit Fall Alert mode, press Clr. 7.12.4 Reinitiating Fall Alert Procedure: To reinitiate Fall Alert after exiting Emergency Operation, perform one of the following actions: ● Return the radio to a vertical position. ●...
MN001824A01-AT Chapter 7: Advanced Features ○ In ARS Non-Server Mode, the display shows the zone and ARS non-server channel. ○ If the channel or mode selected is unprogrammed, the display shows Unprogrammed. 7.13.2 User Login Feature This feature allows you to take on a friendly username such as Text Messaging Service (TMS). You can still send text messages without logging in as a user.
MN001824A01-AT Chapter 7: Advanced Features ● If the PIN is invalid, login fails and the user login failure indicator (IP indicator) icon blinks. The display also shows Login failed. ● Wait for the logged in confirmation screen. If the login process is successful, the display shows the successful user login indicator (IP indicator) icon and Logged in, with Logt and Exit.
MN001824A01-AT Chapter 7: Advanced Features 7.14.1 Accessing the Messaging Features Procedure: 1. Perform one of the following actions: ● Press the Data Feature button or the preprogrammed TMS Feature button to access the TMS feature screen. ● Press and hold the Data Feature button or the preprogrammed TMS Feature button to access the Inbox.
MN001824A01-AT Chapter 7: Advanced Features If the message is not sent, you hear a low tone, the display shows Send failed and returns to the main TMS screen. NOTE: You can append a priority status and/or a request reply to your message. See Priority Status and Request Reply for New Text Messages on page 81 for more information.
MN001824A01-AT Chapter 7: Advanced Features If the message is not sent, you hear a low tone, the display shows Send failed and returns to the main TMS screen. NOTE: You can append a priority status and/or a request reply to your message. See Priority Status and Request Reply for New Text Messages on page 81 for more information.
MN001824A01-AT Chapter 7: Advanced Features to Req Reply and press the Menu Select button directly below Sel to request for a reply. Result: The request reply icon appears beside the normal message icon on the label bar. 7.14.4.4 Removing a Request Reply from a Text Message Prerequisites: Ensure that an outgoing message is composed to allow you to perform this procedure.
MN001824A01-AT Chapter 7: Advanced Features 7.14.4.7 Receiving a Text Message When and where to use: NOTE: When you receive a message that is flagged with the Request Reply icon, you must manually respond to the sender that you have received the message. The system does not automatically send a notification to acknowledge that the message was received.
MN001824A01-AT Chapter 7: Advanced Features 7.14.4.9 Replying to a Received Text Message When and where to use: NOTE: The original date and time stamp, address, and message content is automatically appended to the reply message. Procedure: to the required aliases or ID and press the Menu Select button below Sel to view the message.
MN001824A01-AT Chapter 7: Advanced Features to the required text message and press the Menu Select button below Sel to view the message. ● Select Edit to edit the message before sending it. ● Select Del to delete the message. ● Select Back to return to the previous screen.
ASTRO 25 Advanced Messaging Solution The ASTRO 25 Advanced Messaging Solution allows you to quickly send and receive messages and run database queries directly from your data-enabled Motorola Solutions two-way radios. Federal mandate requires Two-Factor Authentication when querying Federal and State databases.
MN001824A01-AT Chapter 7: Advanced Features 7.15.1 Two-Factor Authentication This feature allows you to log in and authenticate yourself with a username, unit ID, password, and passcode. The user login feature enables the recipient of your message to identify you as the sender by assigning a username to your message.
MN001824A01-AT Chapter 7: Advanced Features ● Press and hold to scroll through the list of predefined Unit IDs at a fast scroll rate. Press the Menu Select button directly below Sel to select the predefined Unit ID. If the selected predefined Unit ID has more than the maximum allowed characters, or an invalid character in it, the display shows momentary Invalid UnitID.
MN001824A01-AT Chapter 7: Advanced Features You shall receive a service advertisement message to indicate the Query is available after you have successfully logged in the radio with a Two-Factor Authentication. NOTE: The query server must be selected as the destination so that it can receive the query message and respond the query with text message.
MN001824A01-AT Chapter 7: Advanced Features When you receive a query, you hear a unique, high-pitched chirp and the display shows the message icon flagged with “Priority”. The display shows momentary New msg. Procedure: To access the Inbox, press and hold the Data Feature button or the preprogrammed TMS Feature button or press the Menu Select button directly below TMS.
MN001824A01-AT Chapter 7: Advanced Features 7.16.3.1 Loading Encryption Keys Prerequisites: ● Refer to the Key Variable Loader (KVL) manual for equipment connections and setup. Procedure: 1. Attach the KVL to your radio. The display shows Keyloading and all other radio functions, except for power down, backlight, and volume, are locked out.
MN001824A01-AT Chapter 7: Advanced Features ● Turn the 16-Position Select knob to exit. NOTE: When the selected key is erased, you hear a momentary keyfail tone and the display shows Key fail. When the selected key is not allowed, you hear a momentary illegal key tone and the display shows Illegal key.
7.16.3.7 MDC OTAR (Conventional Only) This feature allows you to view or define the Motorola Data Communications (MDC) Over-the-Air Rekeying (OTAR) features. This feature is applied only when operating in secure encrypted mode. In addition to Rekey Requests, OTAR transmissions include Delayed Acknowledgments, and Power-up Acknowledgments.
MN001824A01-AT Chapter 7: Advanced Features 7.16.3.9 Hear Clear Hear-Clear is a noise reduction system that consists of Companding and Random FM Noise Canceller. Companding Reduces the channel noise, such as OTA transmission that is predominantly present in UHF2 and 900 MHz channel with the following features: Compressor Reduces the background noise flow and the speech signal at transmitting radio.
MN001824A01-AT Chapter 7: Advanced Features 2. Press the Menu Select button directly below Logf. Result: One of the following results occur: ● The display shows Pswd enabled, indicating that the radio lock feature is enabled. ● The display shows Pswd disabled, indicating that the radio lock feature is disabled. 7.17.2 Changing the Radio Lock Password Procedure:...
MN001824A01-AT Chapter 7: Advanced Features 8. Press the Menu Select button directly below Ok . 9. Re-enter the new password. 10. Press the Menu Select button directly below Ok . The password is updated. If the two passwords do not match, repeat step 5 through step...
MN001824A01-AT Chapter 7: Advanced Features The radio also stores four programmed waypoints. These coordinates cannot be deleted. The following table shows the differences between programmable waypoints and programmed waypoints. Programmable Waypoints Programmed Waypoints User-configurable location coordinates. Fixed location coordinates: ● Home ●...
MN001824A01-AT Chapter 7: Advanced Features Press the preprogrammed GPS button to toggle the Outdoor Location feature to on or follow the following procedure to access this feature using the radio menu. Procedure: to Loc. 2. Press the Menu Select button directly below Loc. The display shows Location off.
MN001824A01-AT Chapter 7: Advanced Features 7.19.6 Saving a Waypoint Prerequisites: Ensure that your radio shows the current location on the screen. Procedure: 1. Press the Menu Select button directly below Optn. 2. Perform one of the following actions: ● to Save as Waypt and press the Menu Select button directly below Sel. ●...
MN001824A01-AT Chapter 7: Advanced Features 7.19.8 Editing the Alias of a Waypoint Prerequisites: Ensure your radio shows the current location on the screen. Procedure: 1. Press the Menu Select button directly below Optn. to Waypoints and press the Menu Select button directly below Sel . The display shows a list of waypoints.
MN001824A01-AT Chapter 7: Advanced Features ● Press to move to the previous number/coordinates. ● Press to move to the next number/coordinates. A blinking cursor appears in the Edit Location screen. 6. Utilize the following control buttons or menu to change the number/coordinates if required then press the Menu Select button directly below Ok once.
MN001824A01-AT Chapter 7: Advanced Features When and where to use: NOTE: You cannot delete any of the preprogrammed waypoints. Procedure: 1. Press the Menu Select button directly below Optn. to Waypoints and press the Menu Select button directly below Sel . The display shows a list of waypoints.
MN001824A01-AT Chapter 7: Advanced Features 7.19.14 Peer-Location on the Display (ASTRO Conventional) This feature is only available for radio-to-radio voice transmissions, dispatch call, and selective call. The transmitting radio and receiving radio must be configured to enable the sending and receiving of the Global Positioning System (GPS) coordinates.
MN001824A01-AT Chapter 7: Advanced Features 7.20.2 Imbalanced Coverage Imbalanced coverage occurs when the radio is able to receive the control channel but is unable to transmit back to the system. The radio generates a periodic tone and displays No Comms. 7.20.3 Out-of-Range Radio Your radio can no longer lock onto a control channel when out-of-range from the system.
® Technology This feature allows your radio to extend its functionality by connecting to external proprietary Motorola Solutions accessories. Use Motorola Solutions proprietary Mission Critical Wireless (MCW) devices with APX radios during Mission Critical operations. Other Bluetooth devices may or may not meet the mission critical standard.
Obstacles that can cause an obstruction in the line-of-sight include trees, buildings, mountains, cars, and others. For high degree of reliability, Motorola Solutions recommends to NOT separate the radio and the accessory. At the fringe areas of reception, both voice and tone quality will start to sound "garbled" or "broken". To correct this problem, simply position the accessory and radio closer to each other (within the 10 meter defined range) to re-establish clear audio reception.
MN001824A01-AT Chapter 7: Advanced Features 7.21.2.1 Pairing the Authentication PIN when Receiving a Pairing Request Procedure: 1. When the radio display shows <Device Friendly Name> pair request, perform one of the following actions: ● To accept, press the Menu Select button below Ok. ●...
MN001824A01-AT Chapter 7: Advanced Features If successful, the display shows Pairing in progress... followed by a randomly generated numeric PIN, Compare PIN: XXXXXX. If unsuccessful, the display shows BT profiles not supported. The display returns to Available Dev screen. 2. Press Ok to continue pairing the radio and the device. The pairing process can be canceled by pressing the Menu Select button below Cncl.
MN001824A01-AT Chapter 7: Advanced Features The display returns to Available Dev screen. 7.21.3 Viewing and Clearing the Bluetooth Device Information Procedure: to BT. Press the Menu Select button directly below BT to access the Bluetooth feature screen. to Devices. Once the display highlights the Devices, the display shows XX connected alternates with XX paired.
MN001824A01-AT Chapter 7: Advanced Features ● Press the Menu Select button directly below Ok to save the new Friendly Name and return to the Bluetooth feature screen. 7.21.5 Responder Alert Sensors Responder alert sensors allow the radio to send an over-the-air (OTA) notification when the radio receives the holster sensor event.
MN001824A01-AT Chapter 7: Advanced Features ● If the preprogrammed Sensor button or the preprogrammed Menu Select button is long-pressed, the over-the-air (OTA) sensor notification is enabled. 7.21.5.3.2 Disabling the Sensor Permanently Procedure: 1. Long-press the preprogrammed Sensor button or the preprogrammed Menu Select button to permanently disable the sensors.
MN001824A01-AT Chapter 7: Advanced Features ● Press the Menu Select button below Rej to reject the request to upgrade. Result: One of the following scenarios occurs: ● If you choose to accept, the display shows Programming Dont power off to indicate that the upgrade is about to begin.
MN001824A01-AT Chapter 7: Advanced Features 7.24.1 Sending SSA Notification to Single Site Procedure: to SSA. 2. Press the Menu Select button directly below SSA. The display shows the Site Alert screen. to Start Alert and press the Menu Select button directly below Sel. The display shows the Select Site screen.
MN001824A01-AT Chapter 7: Advanced Features to select the desired Alert Alias and press the Menu Select button directly below Send. The display shows Sending req. If radio is out of range, roaming to a foreign system or in a failsoft situation, the display shows Req failed.
MN001824A01-AT Chapter 7: Advanced Features 2. Press the Menu Select button directly below SSA. The display shows the Site Alert screen. to Start Alert and press the Menu Select button directly below Sel. The display shows the Select Site screen. to [All Avail] and press the Menu Select button directly below Sel.
MN001824A01-AT Chapter 7: Advanced Features 7.24.6 Stopping SSA Notification of a Single Site by Manual Entry Procedure: to SSA. 2. Press the Menu Select button directly below SSA. The display shows the Site Alert screen. to Stop Alert and press the Menu Select button directly below Sel. The display shows the Select Site screen.
MN001824A01-AT Chapter 7: Advanced Features If one or more sites are not available, the display shows Not all sites available. Repeat step 5. To return to the Home screen, press the Menu Select button directly below Exit. Result: The SSA Alert for all sites stop. 7.24.8 Stopping SSA Notification of All Available Sites Procedure:...
MN001824A01-AT Chapter 7: Advanced Features to Pwr. b. Press the Menu Select button directly below Pwr. Result: The display shows Low power and the low power icon or the display shows High power and the high power icon. 7.25.2 Selecting a Radio Profile When and where to use: This feature allows you to manually switch the visual and audio settings of the radio.
MN001824A01-AT Chapter 7: Advanced Features 7.25.4 Selecting the Audio Speaker Prerequisites: Your radio must be preprogrammed to allow you to use this feature. When and where to use: This feature allows you to select the speaker route for the radio's audio from either the main or the secondary speaker using the radio profile settings.
MN001824A01-AT Chapter 7: Advanced Features You can also maintain a minimum backlight level on the radio front display, depending on how your radio is programmed. NOTE: The backlight setting also affects the Menu Select buttons, the Navigation button, and the keypad backlighting accordingly.
MN001824A01-AT Chapter 7: Advanced Features a. To turn the feature off or on, press the preprogrammed Voice Mute button. ● Turning Voice Mute on or off using the radio menu: to VMut. b. Press the Menu Select button directly below VMut. Result: The display shows Voice mute off, and you hear a short tone, indicating that the feature is disabled or the display shows Voice mute on, and you hear a short tone, indicating that the feature is enabled.
MN001824A01-AT Chapter 7: Advanced Features 4. Perform one of the following actions: ● to change the selected item. ● one or more times to move to an item you wish to change. to change the selected item. ● Press the Menu Select button directly below Exit to exit the screen without making any changes and return to the Home screen.
MN001824A01-AT Chapter 7: Advanced Features Option Result Carrier squelch You hear all traffic on a channel. Tone Private Line or Digital Private-Line The radio responds only to your messages. Digital Options One or more of the following options can be programmed in your radio. For more information, contact your system administrator.
MN001824A01-AT Chapter 7: Advanced Features 7.25.14 Digital PTT ID Support This feature allows you to see the radio ID (number) of the radio from whom you are currently receiving a transmission. The receiving radio and the dispatcher can view the ID, which consists of up to a maximum of eight characters.
MN001824A01-AT Chapter 7: Advanced Features ● to TxIn. Press the Menu Select button below TxIn. ● Press the Transmit Inhibit programmable button. NOTE: If the user has disabled TX Inhibit using the menu and then moves the switch to the position where TX Inhibit is enabled, the new value overwrites the menu value.
MN001824A01-AT Chapter 7: Advanced Features ● Expansion Board Type (optional) ● DSP Version ● KG (Secure Algorithm) ● Serial Number ● Flash Size and Type ● RF Band(s) ● Processor Version ● Option Board Serial Number (optional) ● Option Board Software Version (optional) ●...
MN001824A01-AT Chapter 7: Advanced Features ● Press the Menu Select button directly below Back to return to the previous screen. ● Press to return to the Home screen. 7.25.17.3 Viewing the Control Assignments When and where to use: This feature displays the programmable radio functions assigned to the controls of your radio for the currently selected channel.
MN001824A01-AT Chapter 7: Advanced Features ● Press the Menu Select button directly below Cncl to return to the previous screen. 7.25.18 Front Panel Programming You are able to customize certain feature parameters in Front Panel Programming (FPP) to enhance the use of your radio.
Chapter 7: Advanced Features 7.25.18.2 Changing Password (Optional) Radios from the Motorola Solutions factory are provisioned with a blank password. Prerequisites: To access the protected channels, press OK when the Enter Old Password prompts you to change the password. Procedure: 1.
MN001824A01-AT Chapter 7: Advanced Features 9. Press BACK to return to FPP main menu. 10. Press to return to the Home screen. 7.25.18.5 Editing Parameters When and where to use: Use the keypad to enter the numeric digits. Each key can generate different characters of the alphabet through multiple presses of the same key.
Page 131
MN001824A01-AT Chapter 7: Advanced Features Parameter Editing Keys Value Low Batt LED ON/OFF MPL Enable Disabled/Rx/T x/All Scan List None/Scan List 1, 2, 3,... Zone Name Use keypad to enter numbers and alphabet characters. For more information, see Text Entry Icons on page Top Chan Name Top Zone...
MN001824A01-AT Chapter 8: Accessories Chapter 8 Accessories Not all accessories are FCC certified to operate with all radio models, band splits, or both. See the radio price pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility. https://www.motorolasolutions.com to know more about the accessories supported by this radio.
Furthermore, Motorola Solutions reserves the right to change any products to improve readability, function, or design. Motorola Solutions does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights, nor the rights of others.
(e.i.r.p.) is not more than that necessary for successful communication. This radio transmitter is approved by ISED to operate with a Motorola Solutions-approved antenna with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device.
Applying for Canadian License The operation of your Motorola Solutions radio is subject to the Radio communications Act and must comply with rules and regulations of the Federal Government's department of Innovation, Science, and Economic Development Canada (ISED).
MN001824A01-AT Maritime Radio Use in the VHF Frequency Range Maritime Radio Use in the VHF Frequency Range Special Channel Assignments Emergency Channel If you are in imminent and grave danger at sea and require emergency assistance, use VHF Channel 16 to send a distress call to nearby vessels and the United States Coast Guard.
MN001824A01-AT Maritime Radio Use in the VHF Frequency Range ○ in the simplex mode on the ship station transmitting frequencies specified in the 156.025–157.425 MHz frequency band, and ○ in the semiduplex mode on the two frequency channels specified in the table below. NOTE: Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters.
Page 138
MN001824A01-AT Maritime Radio Use in the VHF Frequency Range 157.400 162.000 156.025 160.625 156.075 160.675 156.125 160.725 156.175 160.775 156.225 160.825 156.275 160.875 156.325 160.925 67** 156.375 156.375 156.425 156.425 156.475 156.475 156.575 156.575 156.625 – 156.675 156.675 156.725 156.725 77** 156.875 –...
MN001824A01-AT Maritime Radio Use in the VHF Frequency Range Declaration of Compliance for the Use of Distress and Safety Frequencies The radio equipment does not employ a modulation other than the internationally adopted modulation for maritime use when it operates on the distress and safety frequencies specified in RSS-182 Section 7.3. Technical Parameters for Interfacing External Data Sources RS232...
Product Accessories One (1) Year MOTOROLA SOLUTIONS, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.
This warranty sets forth the full extent of MOTOROLA SOLUTIONS'S responsibilities regarding the Product. Repair, replacement, or refund of the purchase price, at MOTOROLA SOLUTIONS’s option, is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED...
This provision applies to products and services supplied by Motorola Solutions to consumers within the meaning of the Australian Consumer Law. This warranty is given by Motorola Solutions Australia Pty Limited (ABN16 004 742 312) of Tally Ho Business Park, 10 Wesley Court. Burwood East, Victoria. Our goods come with guarantees that cannot be excluded under the Australia Consumer Law.
Automatic Registration Service ASTRO 25 Motorola Solutions standard for wireless digital trunked communications. ASTRO conventional Motorola Solutions standard for wireless analog or digital conventional communications. Autoscan A feature that allows the radio to automatically scan the members of a scan list. Bluetooth Bluetooth is an open wireless technology standard for exchanging data over short distances from fixed and mobile devices with high levels of security.
Page 145
MN001824A01-AT Glossary Channel A group of characteristics, such as transmit/receive frequency pairs, radio parameters, and encryption encoding. Control Channel In a trunking system, one of the channels that is used to provide a continuous, two-way/data-communications path between the central controller and all radios on the system. Conventional Typically refers to radio-to-radio communications, sometimes through a repeater.
Page 146
It can also trigger Emergency Alarm the Post-Alert Timer is not cancelled. Mission Critical Wireless. Motorola Solutions Digital Communications. Menu Entry A software-activated feature shown at the bottom of the display. Selection of a feature is controlled by the programming of the buttons on the side of the radio.
Page 147
MN001824A01-AT Glossary Check channel activity by pressing the Monitor button. If the channel is clear, you hear static. If the channel is in use, you hear conversation. It also serves as a way to check the volume level of the radio, since the radio “opens the squelch”...
Page 148
MN001824A01-AT Glossary Push-to-Talk PTT-The switch or button usually located on the left side of the radio which, when pressed, causes the radio to transmit. When the PTT is released, the unit returns to receive operation. Radio Frequency RF-The portion of the electromagnetic spectrum between audio sound and infrared light (approximately 10 kHz to 10 GHz).
Page 149
MN001824A01-AT Glossary The automatic sharing of communications paths between a large number of users. Allows users to share a smaller number of frequencies because a repeater or communications path is assigned to a talkgroup for the duration of a conversation. Trunking Priority Monitor scan list A scan list that includes talkgroups that are all from the same trunking system.