Year Limited Warranty; Humminbird Service Policy - Humminbird HELIX Series Installation Manual

HELIX® SERIES IN-DASH MOUNTING Installation Guide
CAUTION! Do NOT mount the cables where the
connectors could be submerged in water or flooded. If
cables are installed in a splash-prone area, it may be
helpful to apply dielectric grease to the inside of the
connectors to prevent corrosion. Dielectric grease can
be purchased separately from a general hardware or
automotive store.
Your control head is ready for on-the-water operation. See your
control head operations manual for further details.

1-Year Limited Warranty

We warrant the original retail purchaser that products made by
Humminbird have been manufactured free from defects in materials
and workmanship. This warranty is effective for one year from the
date of original retail purchase. Humminbird products found to be
defective and covered by this warranty will be repaired or replaced
free of charge at Humminbird's option and returned to the customer
freight prepaid. Humminbird's sole responsibility under this warranty
is limited to the repair or replacement of a product that has been
deemed defective by Humminbird. Humminbird is not responsible for
charges connected with the removal of such product or reinstallation
of replaced or repaired parts; or shipping charges to the factory or
authorized service center (if outside the U.S.).
This warranty does not apply to a product that has been:
Δ Improperly installed;
Δ Used in an installation other than that recommended in the
product installation and operation instructions, including
commercial applications;
Δ Damaged or has failed because of an accident or abnormal
operation;
Δ Repaired or modified by entities other than Humminbird.
Please retain your original receipt as a proof of the purchase date.
This will be required for in-warranty service.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ANY OTHER WARRANTIES,
OBLIGATIONS OR LIABILITIES ON THE PART OF HUMMINBIRD AND
WILL BE THE CUSTOMER'S EXCLUSIVE REMEDY, EXCEPT FOR ANY
APPLICABLE IMPLIED WARRANTIES UNDER STATE LAW WHICH ARE
HEREBY LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF
ORIGINAL PURCHASE. IN NO EVENT WILL HUMMINBIRD BE LIABLE
FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH
OF ANY EXPRESS OR IMPLIED WARRANTY RELATING TO THE
PRODUCTS.
Some states do not allow limitations on an implied warranty, or the
exclusion of incidental or consequential damages, so the above
exclusions may not apply to you. You may also have other rights,
which vary from state to state.

Humminbird Service Policy

Even though you'll probably never need to take advantage of our
incredible service policy, it's good to know that we back our products
this confidently. We do it because you deserve the best. We will
make every effort to repair your unit within three business days
from the receipt of your unit at our factory. This does not include
shipping time to and from our factory. Units received on Friday
are typically shipped by the following Wednesday, units received
Monday are typically shipped by Thursday, etc.
All repair work is performed by factory-trained technicians to meet
exacting factory specifications. Factory-serviced units go through
the same rigorous testing and quality control inspections as new
production units.
After the original warranty period, a standard flat rate service
charge will be assessed for each repair (physical damage and
missing parts are not included). Any repairs made after the original
warranty will be warranted for an additional 90 days after service
has been performed by our factory technicians. You can contact
Technical Support or visit our Web site to verify the flat rate repair
fee for your product (visit the Product Support section):
http://www.humminbird.com
We reserve the right to deem any product unserviceable when
replacement parts are no longer available or impossible to obtain.
This Service Policy is valid in the United States only. This applies
only to Humminbird products returned to our factory in Eufaula,
Alabama. This Service Policy is subject to change without notice.
DOMESTIC ( USA ) CUSTOMERS:
PLEASE DO NOT RETURN THIS PRODUCT TO STORE FOR SERVICE
For all technical issues please call 1-800-633-1468
or visit humminbird.com, click SUPPORT.
Please reference product serial number and
model number when contacting Humminbird.
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