Additional Information; Troubleshooting - Sony SLV-N99 Operating Instructions Manual

Additional Information

Troubleshooting

If you have any questions or problems not covered below, please consult your nearest
Sony service facility.
Symptom
The ?/1 (on/standby)
switch does not function.
The power is turned on
but the VCR does not
operate.
The clock has stopped
and "– –:– –" appears in
the display window.
The playback picture
does not appear on the
TV screen.
The picture is not clear.
The picture has no
colour.
The picture rolls
vertically during picture
search.
The picture has no
sound.
50
Troubleshooting
Remedy
• Connect the mains lead to the mains securely.
• Moisture condensation has occurred. Turn the power off,
unplug the mains lead and leave the VCR to dry for over
three hours.
• The clock stops if the VCR is disconnected from the mains
for more than one hour. Reset the clock (and timer).
• Make sure the TV is set to video input.
• Make sure the VCR indicator is lit in the display window.
Use the t TV/MAGN button on the remote commander
to light up the VCR indicator.
• Adjust the tracking with the CHAINE +/– buttons on the
VCR.
• The video heads are dirty (see the last page of
Troubleshooting). Clean the video heads using the Sony T-
25CLD, E-25CLDR, or T-25CLW video head cleaning
cassette. If these cleaning cassettes are not available in
your area, have the heads cleaned at your nearest Sony
service facility (a standard service charge will be required).
Do not use a commercially available liquid type cleaning
cassette other than Sony's, as it may damage the video
heads.
• The video heads may have to be replaced. Consult your
local Sony service facility for more information.
• The SYST. COULEUR option in the RÉGLAGES
UTILISATEUR menu is set to the wrong position. Set the
option to conform to the system that the tape was recorded
in.
• Adjust the vertical hold control on the TV or monitor.
• The tape is defective.