Troubleshooting - Sony GRAND WEGA KF 60DX100 Operating Instructions Manual

Other Information

Troubleshooting

If, after reading these operating instructions, you have additional questions related to the use of your
Sony television, please call our Customer Information Services Center at 1-800-222-SONY (7669) (U.S.
residents only) or (416) 499-SONY (7669) (Canadian residents only).
Problem
No picture
(screen not lit),
no sound
Remote control
does not operate
Dark, poor or no
picture (screen lit),
good sound
Good picture,
no sound
Cannot receive digital channels
(when a DTV receiver is
connected)
Cannot receive upper channels
(UHF) when
using an antenna
No color
Only snow and noise
appear on the screen
82
Possible Remedies
Make sure the LCD projection TV's power cord is connected securely to the wall
outlet.
Push the power button on the front of the LCD projection TV.
Check to see if the TV/VIDEO setting is correct: when watching TV, set to TV,
and when watching connected equipment, set to VIDEO 1, 2, 3, 4, 5 or 6.
Try another channel. It could be station trouble.
The Parental Control feature is activated (see "Using the Parent Menu" on page
69).
If your LCD projection TV does not turn on, and a red light keeps flashing, your
LCD projection TV may need service. Call your local Sony Service Center.
Batteries could be weak. Replace the batteries.
Press TV (FUNCTION) when operating your LCD projection TV.
Make sure the LCD projection TV's power cord is connected securely to the wall
outlet.
Locate the LCD projection TV at least 3-4 feet away from fluorescent lights.
Check the orientation of the batteries.
Adjust the Picture setting in the Video menu (see page 58).
Adjust the Brightness setting in the Video menu (see page 58).
Check antenna/cable connections.
It is strongly recommended to connect the antenna using a 75-ohm coaxial cable
to get optimum picture quality. A 300-ohm twin lead cable can be easily affected
by radio noise and the like, resulting in signal deterioration. If you use a 300-ohm
twin lead cable, keep it away as far as possible from the LCD projection TV.
Do not use an indoor antenna because it is especially susceptible to radio noise (see
page 25).
Press MUTING so that "MUTING" disappears from the screen (see page 43).
Make sure Speaker is set to ON in the Audio menu (see page 61).
Check the MTS setting in the Audio menu (see "MTS" on page 61).
Check the connections between the DTV receiver and the LCD projection TV (see
page 38).
Check your local listings to find out if you can receive digital broadcasts in your
area.
Change Cable to OFF (see page 62).
Use Auto Program in the Channel menu to add receivable channels that are not
presently in TV memory (see page 63).
Adjust the Color settings in the Video menu (see page 58).
Check the Cable setting in the Channel menu (see "Cable" on page 62).
Check the antenna/cable connections.
Make sure the channel is broadcasting programs.
Press ANT to change the input mode (see page 46).