Troubleshooting; Resetting Components - Shure GLXD4 Manual

GLXD4 Wireless Receivers

Troubleshooting

Issue
No sound or faint sound
Receiver LCD
Audio artifacts or dropouts
flickering or off

Resetting Components

2017/10/23
Indicator
Solution
Status
Verify all sound system •
connections or adjust
gain as needed (see
Receiver RF
Adjusting Gain).
LED on
Verify that the receiver •
is connected to mix-
er/amplifier.
Turn on transmitter. •
Make sure the batteries •
are installed correctly.
Receiver RF
Link transmitter and re- •
LED off
ceiver (see Linking top-
ic).
Charge or change •
transmitter battery.
Make sure AC adapter •
is securely plugged into
electrical outlet.
screen off
Make sure receiver is •
powered on.
Transmitter
Charge or change
indicator LED
transmitter battery.
flashing red
Transmitter
Disconnect transmitter
plugged into
from charger.
charger.
Change receiver and •
transmitter to a different
group and/or channel.
Identify nearby sources •
of interference (cell
phones, Wi-Fi access
points, signal proces-
sor, etc...) and shut-
down or remove
source.
Charge or change •
transmitter battery.
rf LED
Ensure that receiver •
and transmitter are posi-
tioned within system
parameters.
System must be set up •
within recommended
range and receiver kept
away from metallic sur-
faces.
Transmitter must be •
used in line of sight
from receiver for opti-
mal sound.
Issue
OL indicator
Distortion
receiver LCD
and receiver
LEDs flash to
Transmitter and receiver link
indicate that
unsuccessful
linking started,
Sound level variations when
switching to different sources
Receiver/transmitter won't
LED flashing
turn off
Receiver gain control cannot
be adjusted
LK shown on
Receiver controls cannot be
display when
adjusted
Transmitter ID function does
LED flashes
not respond
green 3 times
Transmitter information does
not appear on the Receiver
LCD
Transmitter powers off after 1
hour status LED off
Model A
SM58 51 mm, 2.0 in.
BETA 58 51 mm, 2.0 in.
SM86 49 mm, 1.9 in.
BETA 87A 51 mm, 2.0 in.
Shure Incorporated
Indicator
Solution
Status
Reduce transmitter gain
appears on
(see Gain Adjustment).
Transmitter
Update both components
to firmware version 2.0 or
greater. Download the
Shure Update Utility
application and follow the
but the link
instructions.
fails
Adjust transmitter gain as
N/A necessary (see Gain
Adjustment).
Transmitter Controls locked. See
Locking and Unlocking
rapidly Controls.
Check transmitter.
N/A Transmitter must be on to
enable gain changes.
receiver Controls locked. See
Locking and Unlocking
buttons are Controls.
pressed
Transmitter Controls locked. See
Locking and Unlocking
Controls.
Linked transmitter is off or
N/A the receiver is not linked to
a transmitter.
GLX-D transmitters
automatically power-off
after 1 hour to conserve
Transmitter battery life if the signal
from a linked receiver is
not detected. Make sure
that linked receiver is
turned on.
B C
252 mm, 9.9 in. 37 mm, 1.5 in.
252 mm, 9.9 in. 37 mm, 1.5 in.
252 mm, 9.9 in. 37 mm, 1.5 in.
252 mm, 9.9 in. 37 mm, 1.5 in.
13/19