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2.
Turn on the transmitter and align the IR sync windows on the transmitter and receiver. The red alignment LED will illu
minate when alignment is correct.
3.
Maintain alignment and press O on the receiver to begin the update.
Important: Alignment must be maintained during the entire update cycle. Percentage of update progress appears on
the receiver display.
Troubleshooting
Problem
No sound
Faint sound, distortion
Lack of range, unwanted noise bursts, or
dropouts
Cannot add network ID in AD610 properties panel
in Wireless Workbench
Solution
Make sure the receiver and transmitter are powered on and are set
to the same channel
Perform a scan and sync to ensure the transmitter and receiver are
set to the same group and channel
Make sure the transmitter and receiver are in compatible bands
Check that all cables and connectors are working correctly
Re-sync all receivers and transmitters after enabling or disabling
encryption
Adjust the system gain on the receiver. Ensure the output level of
the receiver corresponds to the mic/line input setting of the mixing
console, amplifier, or DSP
Check that all cables and connectors are working correctly
Make sure the receiver antennas are securely attached
Perform a group or channel scan to find the best open frequency.
Perform a sync to transfer the setting to the transmitter
For multiple systems, check that all systems are set to channels in
the same group (systems in different bands do not need to be set to
the same group)
Maintain a line of sight between transmitter and receiver antennas
Move or point receiver antennas away from metal objects or other
sources of RF interference (such as LED walls, computers, digital
effects, network switches, wireless access points, network cables
and Personal Stereo Monitor (PSM) wireless systems)
Eliminate RF overload:
Move the transmitter further away from the receiver—at least 6 m
(20 ft)
Reduce the transmitter RF power level
If you are using active antennas, reduce antenna or amplifier gain
Use omnidirectional antennas
Install the
latest version of Wireless Workbench
Shure Incorporated
33/45
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