Troubleshooting - Shure GLXD24RE Manual

GLXD4R Half-Rack Wireless Receiver

Troubleshooting

Issue
No sound or faint sound
Audio artifacts or dropouts
Distortion
Transmitter and receiver link unsuccessful
16/20
Indicator Status
Verify all sound system connections or adjust gain as needed (see Adjusting Gain).
Receiver RF LED on
Receiver RF LED off
Receiver LCD screen
off
Transmitter indicator
LED flashing red
Transmitter plugged
into charger.
Identify nearby sources of interference (cell phones, Wi-Fi access points, signal pro-
RF LED flickering or
off
Ensure that receiver and transmitter are positioned within system parameters.
System must be set up within recommended range and receiver kept away from
OL indicator appears
on receiver LCD
Transmitter and
receiver LEDs flash to
Update both components to firmware version 2.0 or greater. Download the Shure Update
indicate that linking
started, but the link
fails
Solution
Verify that the receiver is connected to mixer/amplifier.
Turn on transmitter.
Make sure the batteries are installed correctly.
Link transmitter and receiver (see Linking section).
Charge or change transmitter battery.
Make sure AC adapter is securely plugged into electrical outlet.
Make sure receiver is powered on.
Charge or change transmitter battery.
Disconnect transmitter from charger.
Change receiver and transmitter to a different group and/or channel.
cessor, etc.) and shut down or remove source.
Charge or change transmitter battery.
metallic surfaces.
Transmitter must be used in line of sight from receiver for optimal sound.
Reduce transmitter gain (see Gain Adjustment).
Utility application and follow the instructions.
Shure Incorporated
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2017/11/28