Troubleshooting
Battery pack and power
The battery pack cannot be inserted.
Insert the battery pack correctly by pressing and holding the battery eject lever open.
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Cannot turn on the camera.
After inserting the battery pack into the camera, it may take a little while to get the camera
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powered.
Insert the battery pack correctly.
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The battery pack is discharged. Insert a charged battery pack.
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The battery pack is dead (page 123). Replace it with a new one.
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Use a recommended battery pack.
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The power turns off suddenly.
If you do not operate the camera for about three minutes while the power is on, the camera
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turns off automatically to prevent wearing down the battery pack. Turn on the camera again.
The battery pack is dead (page 123). Replace it with a new one.
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The battery remaining indicator is incorrect.
This phenomenon occurs when you use the camera in an extremely hot or cold location.
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The displayed battery remaining differs from the current one. Fully discharge and then charge
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the battery pack to correct the display.
The battery pack is discharged. Insert a charged battery pack.
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The battery pack is dead (page 123). Replace it with a new one.
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The battery cannot be charged while inside the camera.
Use the battery charger to charge the battery.
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Shooting still images/movies
Cannot record images.
Check the free capacity of the internal memory or "Memory Stick Duo". If it is full, do one of
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the following:
Delete unnecessary images (page 37).
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Change the "Memory Stick Duo."
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You cannot record images while charging the flash.
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When shooting a still image, set the shooting mode other than
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Set the shooting mode to
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The image size is set to [640(Fine)] when recording movies. Do one of the following:
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Set the image size to other than [640(Fine)].
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Insert a "Memory Stick PRO Duo."
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when shooting movies.
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