LG WM3500CW Owner's Manual

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Owner's manual (176 pages)

Technical manual (183 pages)

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Page 1 << NOTES >> 1. Material, printing and exterier size are refer to work tables. Copyright © 2016 - 2018 LG Electronics Inc. All Rights Reserved. 2. Printing, text size and line are based on LG design ﬁlm. 181+/-3 181+/-3 3. Exterier size on the drawing is cutting line.
Page 2 Please read this owner's manual thoroughly before operating and keep it handy for reference at all times. Operating Instructions are available on the LG website at: https://us.smartthinq.com/images/pdfmanual/VH_FL_ VICTOR_799_MFL68005567_EN.pdf WM3090CW www.lg.com Rev.05_101218 Copyright © 2018 LG Electronics Inc. All Rights Reserved.
Page 3: Table Of Contents
TABLE OF CONTENTS SAFETY INSTRUCTIONS 18 SMART FUNCTIONS IMPORTANT SAFETY INSTRUCTIONS LG SmartThinQ Application Smart Diagnosis™ Function PRODUCT OVERVIEW 22 MAINTENANCE Parts Accessories Regular Cleaning Cleaning the Door Seal Cleaning the Water Inlet Filters INSTALLATION Cleaning the Drain Pump Filter...
Page 4: Safety Instructions
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol.
Page 5 Read all instructions before using the appliance and save these instructions. Use this appliance only for its intended purpose. If the product has been submerged, contact an LG Electronics customer information center for instructions before resuming use. If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug it immediately, and contact an LG Electronics customer information center.
Page 6 SAFETY INSTRUCTIONS If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags, etc.), appliance. Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products.
Page 7 SAFETY INSTRUCTIONS CAUTION to the product or property when using this product, follow basic precautions, including the following: INSTALLATION OPERATION Do not place objects on top of the appliance. Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period of time, such as during vacations.
Page 8: Product Overview
PRODUCT OVERVIEW PRODUCT OVERVIEW Parts Control Panel Drum Drain Pump Filter Cover Water Inlets Detergent Dispenser Door Drain Pump Filter Shipping Bolts Drawer Door Seal Leveling Feet Drain Hose Power Cord Drain Hose Accessories Included Accessories Elbow bracket Tie strap Wrench Hole caps (4) Non-skid pads...
Page 9: Installation
INSTALLATION INSTALLATION Tools Needed Pliers Level Installation Overview location. Choosing the proper location Unpacking and removing Connecting the water lines shipping bolts Leveling the washer Connecting to the power Connecting the drain line supply TEST! Testing the washer...
Page 10 INSTALLATION Electrical requirements 120 VAC @ 60 Hz Min. / Max. water pressure 20 – 120 psi (138–827 kPa) 70 cm(W) X 77 cm(D) X 99 cm(H), 139.6 cm (D with door open) Dimensions 27”(W) X 30 ¼”(D) X 39”(H), 55” (D with door open) Net weight 187.4 lb (85 kg) Max spin speed...
Page 11: Choosing The Proper Location
10 INSTALLATION Choosing the Proper NOTE Location minimize vibration during the spin cycle. Concrete provided it is built to FHA standards. rigid enough to support the weight of the washer, Floor Installation solid, it may cause severe vibration and noise. ¾...
Page 12: Unpacking And Removing Shipping Bolts
INSTALLATION Unpacking and Removing Install the hole caps. Shipping Bolts Locate the four hole caps included in the accessory pack and install them in the shipping Unpack all shipping materials from the washer for bolt holes. proper operation and inspect it for shipping damage. CAUTION Failure to remove shipping materials can cause excessive noise and vibration.
Page 13: Connecting The Water Lines
Old hoses could leak cold water faucets tightly by hand and then tighten another 2/3 turn with pliers. Connect the Contact an LG Customer Information Center for blue hose to a cold water faucet and the red hose assistance in buying hoses.
Page 14: Connecting The Drain Hose
INSTALLATION Connecting the Drain Hose Option 2: Laundry Tub Connect the drain hose to either a standpipe or Clip the end of the hose into the elbow laundry tub. bracket. Connect the elbow bracket within 4 inches NOTE (10 cm) of the end of the drain hose. If the drain The drain hose should always be properly secured.
Page 15: Leveling The Washer
14 INSTALLATION Leveling the Washer Recheck the washer’s levelness. Push or rock the top edges of the washer gently The drum of your new washer spins at very high to make sure the washer does not rock. If the speeds. To minimize vibration, noise, and unwanted washer rocks, repeat steps 1-3.
Page 16: Connecting To The Power Supply
INSTALLATION Connecting to the Power Testing the Washer Supply Check if the washer is properly installed and run a test cycle. The washer should be plugged into a 120-VAC, 60 Hz grounded 3-prong outlet. Plug in the washer. Load the washer with 6 pounds of laundry (approximately 6 thick bath towels).
Page 17: Operation
16 OPERATION OPERATION Using the Washer WARNING operating this appliance. Sort Laundry and Load the Washer Sort laundry by fabric type, soil level, color and load size, as needed. Open the door and load items into the washer. If using detergent pods, place pod in drum before loading laundry. Add Cleaning Products.
Page 18: Loading The Washer
OPERATION Loading the Washer This manual contains an abbreviated Operation section. For the complete Operation section, scan Check and empty pockets. Paper clips, coins, the QR code below or visit: https://us.smartthinq. matches, etc. can damage clothing and the washer. com/images/pdfmanual/VH_FL_VICTOR_799_ MFL68005567_EN.pdf Close zippers and hooks, and tie drawstrings to prevent snagging or tangling of clothes.
Page 19: Smart Functions
Installing the LG SmartThinQ Connect your smartphone to the wireless router. Application Search for the LG SmartThinQ application from the Google Play Store or Apple App Store on a smart phone. Follow instructions to download and install the application.
Page 20 Remote Start function. diagnosing and solving issues with the appliance based on the pattern of use. Start a cycle from the LG SmartThinQ application Energy Monitoring on your smart phone. The washer energy usage is affected by the cycles and options so you may see some changes in energy usage from one cycle to another.
Page 21 In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.
Page 22: Smart Diagnosis™ Function
The specialist records the data SmartThinQ application for help diagnosing issues transmitted from the appliance and uses it to analyze with the appliance without the assistance of the LG the issue, providing a fast and effective diagnosis. Customer Information Center.
Page 23: Maintenance
22 MAINTENANCE MAINTENANCE WARNING including the Important Safety Instructions, before operating this washer. Unplug the washer before cleaning to avoid the risk of electric shock. Failure to follow this warning can Do not use volatile substances (benzene, paint thinner, alcohol, acetone, etc.), abrasive cleaners, or detergents with strong chemical components when cleaning the washer.
Page 24 MAINTENANCE Removing Mineral Buildup Turn the cycle selector to select the Tub Clean In areas with hard water, mineral scale can form on cycle. internal components of the washer. Periodically clean the mineral buildup on the internal components to extend the lifespan of the washer. Use of a water Press the Start/Pause button to begin the cycle.
Page 25: Cleaning The Door Seal
24 MAINTENANCE Cleaning the Water Inlet Wipe off any moisture with a dry towel or cloth Filters after cleaning. Replace the detergent dispenser drawer. could be plugged by hard water scale, sediment in the water supply, or other debris. CAUTION The inlet screens protect the delicate parts of the inlet valve from being damaged by particles that could enter the valves with the water supply.
Page 26: Cleaning The Drain Pump Filter
MAINTENANCE Cleaning the Drain Pump Recap the plug onto the drain hose and attach Filter the drain hose. clogging with foreign objects. WARNING Use a bucket if the drum is not completely leaks or malfunctioning of the washer. NOTE Turn off the machine and unplug it. message blinks on the display when the Drain any remaining water.
Page 27: Care In Cold Climates
26 MAINTENANCE Care in Cold Climates When the Water Line is Frozen Storing the Washer Turn off the faucets connected to the water lines. If the washer will not be used for an extended period of time and is in an area that could be exposed to Pour hot water on the frozen faucets to thaw the freezing temperatures, perform the following steps to water lines and remove them.
Page 28: Troubleshooting
TROUBLESHOOTING TROUBLESHOOTING FAQs: Frequently Asked Questions This is actually a problem with the plumbing in your home. When the water valve in the washer shuts off, it can cause pipes in your home to move, resulting in a loud banging noise. This effect, called water hammer, can be reduced by installing an item called a water hammer arrestor.
Page 29: Before Calling For Service
28 TROUBLESHOOTING Before Calling for Service The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service.
Page 30 TROUBLESHOOTING Operation Problem Possible Cause Solutions Check hoses for leaks, cracks and splits. Inlet hose connection is loose at faucet or washer. Check and tighten hose connections. The washer pumps out water very rapidly. Check for water backing up out of the drain pipe during drain.
Page 31 30 TROUBLESHOOTING Problem Possible Cause Solutions This is normal. The washer adjusts cycle time automatically to provide optimal results for Wash cycle time is longer the wash time for the amount of the selected cycle. The time remaining shown than usual laundry, water pressure and other in the display is only an estimate.
Page 32 TROUBLESHOOTING Problem Possible Cause Solutions The washer will not operate if the lid is open. Close the lid and make sure that nothing is Lid is open. caught under the lid preventing it from closing completely. Check house circuit breakers/fuses. Replace Circuit breaker/fuse is tripped/ fuses or reset breaker.
Page 33 32 TROUBLESHOOTING Performance Problem Possible Cause Solutions Always remove items from the washer as Washer not unloaded promptly. soon as the cycle is complete. The washer can be fully loaded, but the drum Wrinkling Washer overloaded. should not be tightly packed with items. The lid of the washer should close easily.
Page 34 TROUBLESHOOTING Problem Possible Cause Solutions Odors can occur if the drainage hose is not properly installed, When installing the drainage hose, be sure that it doesn’t become kinked or blocked. back inside the washing machine). Using the dry function, odors can Odor occur from lint and other laundry This is not a malfunction.
Page 35 34 TROUBLESHOOTING Error Codes Problem Possible Cause Solutions Water supply faucets are not fully Make sure that the water faucets are fully open. open. Make sure that the hoses are not kinked or Water line hoses are kinked, pinched. Be careful when moving the washer pinched, or crushed.
Page 36 TROUBLESHOOTING Problem Possible Cause Solutions Make sure the drain hose is free of clogs or Drain hose is kinked, pinched, or Water in the washer kinks, and is not pinched behind or under the clogged drains slowly or not at washer.
Page 37: Limited Warranty
Should your LG Washer fail due to a defect in materials or workmanship under normal home use, during the warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to the original retail purchaser of the product and applies only when purchased and used within the United States, including U.S.
Page 38 If you and LG are unable to resolve the dispute within 30 days, either party...
Page 39 Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar optout@lge.com, with the subject line: “Arbitration Opt Out”...
Page 40: For Canada
Should your LG Washer (“Product”) fail due to a defect in material or workmanship under normal home use during the warranty period set forth below, LG Canada will at its option repair or replace the product upon receipt of proof of original retail purchase. This warranty is valid only to the original retail purchaser of the product and applies only to a product distributed in Canada by LG Canada or an authorized Canadian distributor thereof.
Page 41 (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
Page 42 If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
Page 43 Limited Warranty. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar optout@lge.com, with the subject line: “Arbitration Opt Out;”...
Page 44: Warranty Exceptions (U.s. And Canada)
LIMITED WARRANTY Warranty Exceptions (U.S. and Canada) Strange vibration or noise caused Remove the shipping bolts by not removing shipping bolts or & tub support. tub support. Shipping Carton bolt support base Leakage caused by dirt (hair, lint) Clean the seal & door glass. on seal and door glass.
Page 45 44 LIMITED WARRANTY Leakage caused by improper installation of water inlet hose or Reinstall the inlet hose. using non-LG inlet hoses. Power not supplied because of Reconnect the power cord loose connection of power cord or or change the electrical electrical outlet problem.

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Wm3095cw Wm3505cw Wm3090cw

LG WM3500CW Owner's Manual

Safety Instructions

Product Overview

Installation

Operation

Smart Functions

Maintenance

Troubleshooting

Limited Warranty

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