Troubleshooting - Microsoft XBOX 360 User Manual

TROUBLESHOOTING

If your Xbox 360 console cannot
connect automatically, you may
need to manually configure your
network settings in the Xbox
Dashboard. Some ISPs require
specific settings, including host
name, MAC address, and ISP user
name and password (for PPPoE
authentication). If you are unsure
about whether you need this
information, check with your ISP.
For more information, go to
www.xbox.com/setup.
6
IF YOU NEED MORE HELP
Please go to www.xbox.com/support
or call Xbox Customer Support:
United States and Canada:
1-800-4MY-XBOX (1-800-469-9269)
TTY users: 1-866-740-XBOX
(1-866-740-9269)
Mexico: 001-866-745-83-12
TTY users: 001-866-251-26-21
Colombia: 01-800-912-1830
Do not take your Xbox 360 console
or its peripherals to your retailer for
repair or service unless instructed to
do so by an Xbox Customer Support
representative.