Ikea Guarantee - IKEA LAGAN Manual

ENGLISH

IKEA GUARANTEE

How long is the IKEA guarantee valid?
This guarantee is valid for five years from the
original date of purchase of your appliance at
IKEA Pty Ltd,
ABN 84 006 270 757 or at Cebas Pty Ltd, ABN
15 009 156 003. The original sales receipt, is
required as proof of purchase. If service work is
carried out under guarantee, this will not extend
the guarantee period for the appliance.
Who will execute the service?
IKEA Authorized Service Centre will provide the
service through its own service operations or
Authorized Service Centre network.
Contact IKEA for further information.
• If you encounter any trouble with theappliance
and wish to register a servicecall or make
a claim, please refer toww.ikea.com.au for
your local store aftersales customer service
center phonenumber, online email and
opening timesor refer to the phone numbers
shownbelow.
The principal address and contact details in
Australia are:
IKEA Authorized Service Centre at
www.IKEA.com.au or
• For Queensland, New South Wales
andVictorian customers please contact:
IKEA Pty Ltd
IKEA Service OfficeL1 Clock Tower, 630 Princes
HighwayTempe, NSW 2044
Victoria:(03) 8523 2154
New South Wales: (02) 8020 6641
Queensland: (07) 3380 6800
IKEA Perth: (08) 9201 4532
IKEA Adelaide: (08) 8154 4532
• For Western Australian and SouthAustralian
cutomers please contact:
Cebas Pty Ltd
8c Sunray Drive,
Innaloo WA 6018 Australian
IKEA Perth: (08) 9201 4532
IKEA Adelaide: (08)8154 4532
What does this guarantee cover?
The guarantee covers applicable faults of the
appliance, which have been caused by faulty
construction or material faults from the date
of purchase from IKEA. This guarantee applies
to domestic use only. The products have been
designed and tested for domestic purposes only
and this guarantee does not cover damage
arising from use of the Product in a commercial
environment. The exceptions are specified under
the headline "What is not covered under this
guarantee?" Within the guarantee period, the
costs to remedy the fault e.g. repairs, parts,
labour and travel will be covered, provided that
the appliance is accessible for repair without
special expenditure. Replaced parts become the
property of IKEA.
The guarantee exists only if the appliance
complies and is installed in accordance with:
• The technical specifications.
• The Assembly Instructions and usermanual
Safety Information.
IKEA's guarantee is subject to Australian
Consumer Law - see Schedule 2 to Competition
and Consumer Act, 2010. This guarantee is in
addition to (and does not exclude, restrict or
modify in any way) any non-excludable statutory
warranties in Australia.
What will IKEA do to correct the problem?
IKEA appointed service provider will examine
the product and decide, at its sole discretion, if
it is covered under this guarantee. If considered
covered, IKEA service provider or its authorized
service partner through its own service
operations, will then, at its sole discretion, either
repair the defective product or replace it with the
same or a comparable product.
What is not covered under this guarantee?
• What is not covered under this guarantee?
• Normal wear and tear.
• Deliberate or negligent damage,damage
caused by failure to observeoperating and
maintenance instructions,incorrect installation
or by connectionto the wrong voltage, damage
causedby chemical or electrochemical
reaction,rust, abrasion or scratching, corrosion
orwater damage including but not limitedto
damage caused by excessive lime inthe
water supply, damage caused byabnormal
environmental conditions.
• Damage caused from the use of theappliance
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