Tips For Resolving Content Sharing Issues; Tips For Resolving Camera Issues - Polycom Trio Series Manual

Related Topics
Troubleshooting

Tips for Resolving Content Sharing Issues

If your content is not showing when sharing content on a Polycom Trio system, try one of the following
solutions:
•
Make sure your device is on the same network as the room system.
•
Contact your system administrator for additional help.
Related Topics
Troubleshooting

Tips for Resolving Camera Issues

If the USB camera is not working during a video call, try one of the following solutions:
•
Check that the Polycom Trio Visual+ accessory is paired and connected with the Polycom Trio
system.
•
Disconnect the USB camera from the Polycom Trio Visual+ then reconnect the camera.
•
Make sure the USB camera is a supported camera:
◦
Polycom® EagleEye™ Mini USB camera
◦
Polycom® EagleEye™ IV USB camera (Polycom Trio 8800 only)
◦
Polycom® EagleEye™ Director II camera system (Polycom Trio 8800 only)
◦
Logitech C930e webcam
•
Contact your system administrator for additional help.
Related Topics
Troubleshooting
Check the Status of Polycom Trio Visual+
Printed from Polycom, Inc. (http://documents.polycom.com) Page 103