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Problem solving guide
Problem
The hob has switched
off automatically. When
the element is switched
back on, appears
above the On/Off
sensor control .
After the hob has been
switched on appears
in the timer display for a
few seconds. The cook-
ing zones do not heat
up.
A cooking zone
switches off automatic-
ally.
A cooking zone or the
whole hob switches off
automatically.
The Booster has deac-
tivated early automatic-
ally.
The cooking zone is not
working in the usual
way on the power set-
ting selected.
Power level 9 is auto-
matically reduced if you
select power level 9 on
two linked cooking
zones at the same time.
The food in the pan
does not heat up when
the Auto heat-up func-
tion is switched on.
56
Cause and remedy
One or more of the sensor controls are covered, e.g.
by finger contact, food boiling over or an object.
Clean off any dirt and/or remove the object (see
"Safety features" – "Safety switch-off").
The hob is in demonstration mode.
Touch the and sensors at the same time until
flashes alternately with in the timer display.
It has been operated for too long.
You can use the cooking zone again by switching
it back on (see "Safety switch-off").
The overheating protection mechanism has been ac-
tivated.
See "Safety features".
The overheating protection mechanism has been ac-
tivated.
See "Safety features".
The overheating protection mechanism has been ac-
tivated.
See "Safety features".
Operating both zones at power level 9 would exceed
the permitted maximum power for the two zones.
Use a different cooking zone.
A large amount of food is being heated up.
Start cooking at the highest power level and then
turn down to a lower one manually later on.
The pan is not conducting heat properly.
Use a different pot or pan which conducts heat
properly.
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